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Rated 4.2 out of 5 by 522 reviewers.
Rated 5.0 out of 5.0 by Orlando trip I truly enjoyed the service, I did read some of the comments online and I was a bit sceptic at first. From the time I checked in at the reception and the service at the bar not only there were no issues but it was outstanding. I will stay here again and again. Thank you for the service and smiles October 28, 2014
Rated 5.0 out of 5.0 by Service is the best the staff are very helpful. They go out of their way to. I needed directions and Adrian took time to help and print out the directions. October 28, 2014
Rated 5.0 out of 5.0 by orlando vacay Holiday Inn Kissimmee went above and beyond to help me in finding the right room October 28, 2014
Rated 5.0 out of 5.0 by Always a good value We've stayed at this location on several occasions. Convenient to Disney and other destinations in Orlando. Great value for the price. October 26, 2014
Rated 2.0 out of 5.0 by Good facilities but very poor staff Overall, the room and area is very nice. It's centrally located with very comfortable rooms and beds, although the bathrooms are minuscule. The staff and their courtesy has something strongly to be desired though. I am active duty military and in the government rate it stated that the rate included breakfast for me and my wife. We never received anything at check in for breakfast so we assumed that it would be taken care of at breakfast. We went through the buffet and went to go through the line where we were told that it would be $26 for breakfast for the two of us. My wife waited while I went to the front desk to solve the matter. The desk attendant told me that I was wrong and that the government rate didn't include breakfast and then told me again after she went to the back to ask her manager. I pulled up my reservation on my phone which stated that breakfast was included in my rate. She again told me that I was wrong but that she'd double check with the manager. The manager eventually came out, didn't believe me when I showed him my phone, took a picture of my reservation with his phone, and rudely told me that this was not normal policy and that it's a one-time thing. They eventually gave me two breakfast vouchers for my wife and I after about 10 minutes of going back and forth. My wife and I went through the breakfast line again and proceeded to eat our, now, cold breakfast. I don't believe that this is a good representation of Holiday Inn as I've stayed with the chain multiple times and never had a problem, but I know that I will never stay here again. October 23, 2014
Rated 4.0 out of 5.0 by Recomended Good for business, better for family time. Across from the hotel there where rides and what seemed to be a amusement park, among other family friendly attractions and specially recommend it if your destination is Disney. October 22, 2014
Rated 5.0 out of 5.0 by Comfortable and quick service The rooms are comfortable with all the basics. The service is quick and efficient. The breakfast area has many options for food. The pool is clean well kept. This hotel is great if you are looking to do some of the tourist things that are in the area. October 22, 2014
Rated 5.0 out of 5.0 by Good Service, location, and size of room This hotel has good service, is in a great location, and the size of the rooms are great. My stay here was pleasant and everyone I encountered here was great. The restaraunt was great for breakfast. October 22, 2014
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