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Rated 4.2 out of 5 by 540 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel Great location if you are planning on going to Disney Parks. Clean. Don't miss their breakfast. November 7, 2014
Rated 5.0 out of 5.0 by Very friendly staff and safe environment for family. I had to get this hotel at the last minute because my other reservation fell through at a different hotel, and it actually turned out to be a great experience! Everything was very clean. The staff was extremely helpful, kind, funny, welcoming and warm. We didn't eat in any of the facilities available as time did not allow, but everything looked great. They had a great store in the lobby full of snacks and essentials (you basically wouldn't need to leave). I was traveling by myself with my young teenage daughter, and we felt very safe and comfortable. An excellent experience, and I would highly recommend this hotel (a great value for the price). November 7, 2014
Rated 5.0 out of 5.0 by complete comfort Have extremely comfortable beds, housekeeping always friendly and competent on their jobs. Room was extremely clean and we completely enjoy our stay. We will stay again when in the area. November 6, 2014
Rated 5.0 out of 5.0 by Comforts of Home I was pleasantly surprised with the room quality. It appeared from the hallways that the hotel was older but my suite was newly renovated and in excellent condition. It came equipped with a full-size fridge and a microwave. I shopped at a nearby grocer and saved on takeout. I loved that I was able to do laundry right down the hall from my room. This made it possible for me to take home clean clothing. I also took advantage of the business center and was able to print my boarding passes for my departing flight. Customer service was great! I would recommend this hotel to others. November 3, 2014
Rated 5.0 out of 5.0 Great service When you need to stay close to the theme parks for business or pleasure this is the best place to stay. The staff is always so helpful and nice. The food is great. The bed is awesome and the rooms stay good and cool , always clean thank you holiday Inn October 31, 2014
Rated 4.0 out of 5.0 by Great staff and service staying here for the fifth time. The staff is always so great and welcoming. My only disappointment was the fact that has priority members we were not even given a welcome package like we had gotten before. I wish they would make this a common thing for their club members. it makes us feel special and want to come back and recommend this hotel to our friends and family. October 30, 2014
Rated 5.0 out of 5.0 by Highly recommend this hotel We have stayed at this hotel for the last 4 years or so Always welcoming and friendly staff Upgraded room to a suite which was above and beyond our expectations. Will be going back to this hotel two times next year. Look forward to returning October 30, 2014
Rated 3.0 out of 5.0 by Overall stay was good. The overall stay was good, but I would recommend not checking in late. The service was terrible and that was the last thing I needed after traveling all day. October 30, 2014
Rated 5.0 out of 5.0 by 1972Pontiac We stayed at this property over fall break. It was very easy to get to the Disney Parks from this hotel and it was right across the street from Old Town Kissimmee which has restaurants, bars and rides for the kids. We would absolutely stay here again if we are ever in the area. October 29, 2014
Rated 5.0 out of 5.0 by Nice staff The staff at this hotel are very friendly and go out of their way to help. We had a flat tire and they called to get help for us quickly. This is good service. October 29, 2014
Rated 5.0 out of 5.0 by Orlando trip I truly enjoyed the service, I did read some of the comments online and I was a bit sceptic at first. From the time I checked in at the reception and the service at the bar not only there were no issues but it was outstanding. I will stay here again and again. Thank you for the service and smiles October 28, 2014
Rated 5.0 out of 5.0 by Service is the best the staff are very helpful. They go out of their way to. I needed directions and Adrian took time to help and print out the directions. October 28, 2014
Rated 5.0 out of 5.0 by orlando vacay Holiday Inn Kissimmee went above and beyond to help me in finding the right room October 28, 2014
Rated 5.0 out of 5.0 by Always a good value We've stayed at this location on several occasions. Convenient to Disney and other destinations in Orlando. Great value for the price. October 26, 2014
Rated 2.0 out of 5.0 by Good facilities but very poor staff Overall, the room and area is very nice. It's centrally located with very comfortable rooms and beds, although the bathrooms are minuscule. The staff and their courtesy has something strongly to be desired though. I am active duty military and in the government rate it stated that the rate included breakfast for me and my wife. We never received anything at check in for breakfast so we assumed that it would be taken care of at breakfast. We went through the buffet and went to go through the line where we were told that it would be $26 for breakfast for the two of us. My wife waited while I went to the front desk to solve the matter. The desk attendant told me that I was wrong and that the government rate didn't include breakfast and then told me again after she went to the back to ask her manager. I pulled up my reservation on my phone which stated that breakfast was included in my rate. She again told me that I was wrong but that she'd double check with the manager. The manager eventually came out, didn't believe me when I showed him my phone, took a picture of my reservation with his phone, and rudely told me that this was not normal policy and that it's a one-time thing. They eventually gave me two breakfast vouchers for my wife and I after about 10 minutes of going back and forth. My wife and I went through the breakfast line again and proceeded to eat our, now, cold breakfast. I don't believe that this is a good representation of Holiday Inn as I've stayed with the chain multiple times and never had a problem, but I know that I will never stay here again. October 23, 2014
Rated 4.0 out of 5.0 by Recomended Good for business, better for family time. Across from the hotel there where rides and what seemed to be a amusement park, among other family friendly attractions and specially recommend it if your destination is Disney. October 22, 2014
Rated 5.0 out of 5.0 by Comfortable and quick service The rooms are comfortable with all the basics. The service is quick and efficient. The breakfast area has many options for food. The pool is clean well kept. This hotel is great if you are looking to do some of the tourist things that are in the area. October 22, 2014
Rated 5.0 out of 5.0 by Good Service, location, and size of room This hotel has good service, is in a great location, and the size of the rooms are great. My stay here was pleasant and everyone I encountered here was great. The restaraunt was great for breakfast. October 22, 2014
Rated 5.0 out of 5.0 by Great overnight stay. I highly recommend this hotel. The room was clean and comfortable and also had a small refrigerator, which was a nice feature. The front desk staff was friendly and helpful. The hotel is close to Disney and other attractions and would be a great place to stay if you're on vacation. Lots of restaurants close by. I enjoyed my stay. October 20, 2014
Rated 5.0 out of 5.0 by Relaxing Stay The one night my family and I stayed at this hotel was great. The lounge was great to grab a drink and the service was excellent. The hotel pool area was very clean and relaxing. The Disney parks are very close and they also have shuttle transportation. October 19, 2014
Rated 5.0 out of 5.0 by Nice Hotel and Easy Location The hotel was nice and located in a great area with close range to the Disney Parks and attractions. The rooms were clean and the staff were accomodating. Quick walk to Old Town and surrounding restaraunts. October 19, 2014
Rated 5.0 out of 5.0 by extra large room this hotel is very nice for a short visit to orlando area. The pool and hot tub are nice. October 18, 2014
Rated 5.0 out of 5.0 by Recommend this hotel Great bed and pillows. Very reasonable rates. Twice daily courtesy shuttle to Magic Kingdom and Epcot. Fridge in room. Great location. October 17, 2014
Rated 5.0 out of 5.0 by Great location Great location and excellent service. I found the beds old. Used to great breakfast I would suggest to have more and better options for all the guests. Specially to have more types of fresh fruits and more cooked vegetables to eat with the scrambled eggs. The breakfast could be much better for the same prize. October 17, 2014
Rated 5.0 out of 5.0 by Good Overnight Stay Hotel was great for the overnight stay. The hotel was a great size and everyone seemed friendly. The location of the hotel was perfect. Will return again next time I am on business in the area. October 16, 2014
Rated 5.0 out of 5.0 by Nice pool, hot tub,location, and staff Stayed for one night after a long drive. The pool and hot tub were very well kept and great for relaxing. The location of the hotel was perfect for us and close to everything. The staff were friendly and helpful. October 16, 2014
Rated 5.0 out of 5.0 by Great location and Hotel Staff Easy access to all Disney parks, great location for access to I-4 and shoppping. October 16, 2014
Rated 5.0 out of 5.0 by Excellent Stay; Incredible Staff Our family enjoyed the restful stay. The staff were so helpful and friendly. We hope to return to this hotel again to check out the surrounding area. October 15, 2014
Rated 5.0 out of 5.0 by Nice Room Our stay in Kissimmee HIE was very nice. I liked having the seating area with couch and chair. It was a plus as I was working during the day and my wife stayed at the hotel. Very satisfied. October 13, 2014
Rated 5.0 out of 5.0 location terrific location in Orlando...easy access to all parks/attractions October 13, 2014
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