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Rated 3.8 out of 5 by 129 reviewers.
Rated 1.0 out of 5.0 by Dissapointed I booked a tower room, king bed confirmed. Upon my arrival I was notified they closed the tower for renovations and they were going to put me in an old style outside room. I grew up in this city and these are so very tired, old and poor rooms. No notification prior to arrival that my choice room (I booked and they confirmed) would not be available August 29, 2014
Rated 1.0 out of 5.0 by They should tell you if it is under renovations I hardly ever complain about anything and all I ask for is cleanliness and internet. The carpet had stains on it, the chairs had stains on them. I had 1 bar of internet signal on 3 different devices so it was not my fault. There was rust in the bathroom and corrosion in the sink. The bed was harder than a rock. They are doing renovations on the wrong part of the building! They should at least tell you when you are booking that they are doing renovations and they do not. I do not recommend this hotel to anyone until their "renovations" are completed. August 29, 2014
Rated 4.0 out of 5.0 by Decent, clean and comfortable beds!!! Unfortunately the hotel was under renovation while we were there so the appearance was not perfect!!! The areas that were completed where beautiful!!! We had 2 ball teams staying there for a week and only had a few complaints that there was no air conditioning in 3 rooms… the people were moved and the problem was resolved quickly!!! August 27, 2014
Rated 3.0 out of 5.0 by august 16 2014 The hotel was having renovations done so the front desk was hard to find. Receptionist was very nice. Room was clean but TV did not work at all (very annoying) and bathroom fan did not work..equally annoying. I am hoping these issues will be resolved other than. The above the hotel was nice..will give it another tey next time August 27, 2014
Rated 5.0 out of 5.0 by Hotel under Renovation - but still excellent value I recently spent a week at this location, for combined business and leisure. Along the property was under extensive renovation, this never once impacted on our stay in any way. I want to particularly complement Katrin, of the restaurant staff, for her daily friendly and efficient breakfast service and for her willingness to go the extra step to respond to special requests, beyond the buffet.. August 20, 2014
Rated 1.0 out of 5.0 by really really dirty we were bit by ticks hotel looks to be about 30yrs old with decor and carpet to match August 14, 2014
Rated 2.0 out of 5.0 by Uncomfortable stay I was not told that the hotel was under construction before I booked my stay. The parking area was full of pot holes. The white curtain leading to the patio was very dirty. The curtain to block the glare at night had holes. The bathtub and sink kept backing up and took a long time to drain after each use. There was a noisy machine in the hallway. The staff was friendly. The hotel did not feel or look like as per your advertisement " winner of the Reader's Select Diamond Award for five consecutive years" . I believe that your guests should be notified that the hotel is under construction before they confirm their stay. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Staff provided excellent service- friendly, prompt and courteous. Although the hotel was undergoing a renovation and the registration desk was out of sight of the main door, signage was clear . The breakfast buffet was delicious including an assortment of fresh fruits, cereals, yogurts and toppings of dried cranberries and seeds and hot foods in including bacon, scrambled eggs, potatoes, waffles and sausage. Personally I enjoyed a chance to relax in the pool with a pleasant surrounding and many lounge chairs and towels. The hotel itself is close to many restaurants, malls and fast food outlets. August 14, 2014
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