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Rated 4.0 out of 5 by 198 reviewers.
Rated 3.0 out of 5.0 by amenities I wanted to purchase some snacks and was directed way to the other side of the hotel and was told it was located by room 2something. Never did find it and gave up. The vending machines in my location only had drinks and ice. The snack bar at the Holiday Inn in St. Catherines Ontario are to be envied by any hotel. The restaurant was good, although a little pricey for dinners. January 22, 2015
Rated 5.0 out of 5.0 by Great stay I loved the new updated room, it's nice to have flooring instead of carpet. The heated bathroom floor was heavenly. Bedding was very nice and pillows too. My only complaint was the bed was a little too firm for me. January 21, 2015
Rated 2.0 out of 5.0 by Overbooked I received a confirmation stating that I was booked into a room with 2 double beds which is great for a family of 5. But when I arrived we were given a room with a King bed and a single pull out bed. Needless to say it was not very comfortable with 4 people in the King bed. Basically I was told that there was nothing they could do about it. So they literally did nothing to make our stay better. January 21, 2015
Rated 5.0 out of 5.0 by Friendly Staff Friendly staff, from greeting me at the front desk, through my stay everybody was friendly, saying hello and always smiling. Fast service in the Embers lounge. The room was clean and had all that I needed. The hotel was a great location, close to express and the mall was 2 minutes form the hotel. January 16, 2015
Rated 1.0 out of 5.0 by okay hotel Provided all of the necessary comforts but some things more under par than were expected, especially for cost and rating. Have stayed in cheaper holiday inns that were far better in different towns. Pictures on the net are not what I saw or experienced. January 14, 2015
Rated 4.0 out of 5.0 by staff are very helpful and nice stayed 2 nights with 2 room during the past weekend, I am very impressed by the staff for their service. They are also very helpful and patient when I have question to ask them. I am very satisfied with the 2-nights stay. January 9, 2015
Rated 5.0 out of 5.0 by Superior bathroom. Quiet area. Very relaxing. Remodeled room was very pleasant. Heated bathroom floor was both surprising and exceptionally comforting. January 9, 2015
Rated 5.0 out of 5.0 by Why I love Holiday Inn I choose Holiday Inn based on my past experiences, whether UK, Canada or USA. Good value, very clean and comfortable. Excellent food! Would appreciate bars in the bath tub, the only negative thing I would mention. January 2, 2015
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