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Rated 3.9 out of 5 by 155 reviewers.
Rated 2.0 out of 5.0 Dated room and inattentive service If you're looking for a room in the Kitchener/Waterloo area, there are better options than this tired Holiday Inn. The rooms are reminiscent of 1980 when they were likely last renovated. The staff tries but, when you have this as a product, a smile can only go so far. On my next trip to the area, I'll drive on down the highway an exit or two and opt for something a bit cleaner October 27, 2014
Rated 5.0 out of 5.0 by Great hotel for a great price Excellent food and great service. Room very clean, nice and dark and very comfortable. Breakfast was great October 23, 2014
Rated 5.0 out of 5.0 by Good location, tons of parking close to bars, restaurants, shopping lots of parking easy to get to clean and quiet October 23, 2014
Rated 5.0 out of 5.0 by Great Night Stayed in this hotel for a single evening for the Oktoberfest. Rooms looked great after hearing the new renovations. The washrooms were immaculate and impressively decorated. The front desk was able to help us with cab services and information as to our destination for the evening. Would recommend to anyone staying in the area; close to highway, good rates, good room, great stay. October 23, 2014
Rated 5.0 out of 5.0 by Perfect Weekend Getaway! My husband and I along with our daughter and her friend, booked a weekend getaway at The Holiday Inn Kitchener. We arrived at the hotel and were warmly welcomed by the front desk staff. We booked a room with 2 double beds and were very pleased with the newly renovated tower room. The "hardwood" floor was a nice touch - added a clean look to the room rather than carpet which can wear out quickly. I was also pleased with the lighting in the washroom area. It was very practical as the light itself outlined the mirror like a picture frame. Some nice touches in the room itself included a "clean remote" (without grooves to allow for easy cleaning between guests), as well as a recycling bin divided into separate compartments. The beds were extremely comfortable. So much so that my friends daughter said she had the best sleep of her life (a 16 year old), and who also wanted to take a pillow home with her since it was "so comfortable". Thank you Holiday Inn Kitchener for a wonderful weekend getaway!! October 22, 2014
Rated 5.0 out of 5.0 by Stayed here before They have updated the rooms since my last visit and I thought the remodeled rooms are very nice and comfortable. October 22, 2014
Rated 2.0 out of 5.0 by Old section If the only rooms available are in the older section of this hotel, book elsewhere. Very inconvenient and does not feel overly safe. Access from back parking lot is dark. October 20, 2014
Rated 5.0 out of 5.0 by A step up! The Holiday Inn in KW has really stepped it up with the new renovations! Clean lines, hardwood flooring (thank you), lighting and multi-functional furniture are just a few of the new updates. It has a great modern European feel. The staff was knowledgeable and very friendly. The rooms were immaculate and had all the comforts of home including a Keurig! Even with the new flooring, the room was very quiet. The morning breakfast buffet had a great selection of hot and cold items and the service was efficient. Overall this was a great stay and I highly recommend the Holiday Inn KW Conference Center. It really is a step up in hospitality! October 16, 2014
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