Rated 4.1 out of 5 by 313
Rated 4.0 out of 5.0 by JNICM123 Nice new Rooms
Stayed just one night but the whole Hotel experience was perfect. Easy check in, nice newly renovated room and comfortable king bed.
September 2, 2015
Rated 5.0 out of 5.0 by rstorey2a reliable efficient service
We run business shows out of this hotel and they always meet our every need. Staff is overly helpful and the rooms are always ready for us.
We will continue to do business with them for sure.
August 26, 2015
Rated 5.0 out of 5.0 by cris152 Great service and clean rooms
Stayed in the tower and the room was spacious and clean. Liked the extra pillows and the lighting in the bathroom was excellent. Brought my family with me and they loved the pool area and the workout room was very clean with up to date equipment.
August 24, 2015
Rated 4.0 out of 5.0 by Aussie88 Great breakfast service
We have stayed here a few times, in the new and old sections. We have found the staff fairly helpful, but a few of the reception staff were rather disinterested. The rooms are nice looking in the new section but for recently being renovated the mattress was terrible. The breakfast offered is quite good. We will return but hope the mattresses are updated regularly.
August 21, 2015
Rated 5.0 out of 5.0 by whit6049 Great service, beautiful new and clean hotel with really comfortable beds.
The staff and hotel service was second to none. Holiday Inn chain
in B.C., Alberta, Ontario and western USA are always of excellent quality for the nominal cost. KW Holiday INN & Conference Centre
certainly was one of their best. Very easy connections to major highways and the lovely rural areas of the area.
Thank-you for the nice visit to Preston !!
August 15, 2015
Rated 4.0 out of 5.0 by Kay41 Beautifully renovated room, except air conditioning!
We had a very nice stay, however the air conditioning noise was a problem, disturbing our sleep. The Restaurant was a bit dated,hopefully will be renovated in the near future. The food at breakfast was good but not great, as was the service. The front desk staff and the housekeeping employees were great!
August 14, 2015
Rated 1.0 out of 5.0 by Star50 Renovations required
The hotel is old and needs to be updated. The bathroom was tiny and uncomfortable. The tv had limited channels and at times didn't work. The carpets needs to be replaced. There was a closet with no closet door. We did not want to spend any time in the room lounging around. When we got up in the morning we got ready and left immediately. Only one entry into the hotel. It would be good to have a parking lot with two entries. We passed by an employee (contractor) in the hallway and he did not say good morning. It was not worth the money we spent and we would not recommend it. Additionally, we would not recommend it to anyone looking for a place to stay in Kitchener.
On a positive note, the pillows and beds were comfortable.
August 14, 2015
Rated 3.0 out of 5.0 by Kristy123456 Clean and good location. Loud hotel
I stayed at this hotel for two nights. My only complaint is the doors to all the rooms. I was at this hotel recomennded for business (as I was there for a business reason). Any time anyone on your floor leaves their room the door to their room slams very loudly. I had trouble sleeping both nights because of it. Sounds like a petty reason but I've stayed at hundreds of hotels and could not believe how loud it was. Like someone was kicking your own door all night. On the plus side, great location, rooms are clean and the restaurant is good with few delicious choices :)
August 14, 2015