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Rated 4.2 out of 5 by 442 reviewers.
Rated 5.0 out of 5.0 by Friendly, efficient staff...wonderful rooms Going to the Kitchener-Waterloo Holiday Inn is like having a second home. All amenities are taken care of and the staff make the stay most pleasant indeed. Congratulations to Salim and his entire organization for an excellent experience. June 19, 2016
Rated 5.0 out of 5.0 by Perfect destination Very friendly and professional hotel personel during stay, fast and easy check in . Great night sleep, Perfect service at breakfast. Very pleasant stay. Highly recommended !!!!!! June 17, 2016
Rated 5.0 out of 5.0 by Quiet and Restful While on Business I found this hotel to be exceptional for my needs. I was more than pleased. June 16, 2016
Rated 5.0 out of 5.0 by KW experience The best hotel in the area for value and comfort, close to main highways, shopping, restaurants etc...Friendly staff and clean rooms, very nice hotel June 16, 2016
Rated 1.0 out of 5.0 by Motel style hotel at a very high rate This hotel was very poor for the rate I was charged, wall paper is peeling from the walls, room and furniture was extremely dated. Bathroom was from the 70's with considerable damage. June 14, 2016
Rated 5.0 out of 5.0 by Room quality The room was extremely clean. Very comfortable furnishings. June 7, 2016
Rated 4.0 out of 5.0 by Spire Elite Member I was a little disappointed that I did not get acknowledged as a IHG member. After I finished my check-in and was given my key, I asked them if they had my IHG number assigned to my reservation and then they acknowledged me as a member. I asked about the free room upgrade that is supposed to be standard for Spire Elite members, and without hesitation or looking into the computer, they said "that's only if available and tonight there is nothing available". Other than that, (and no complimentary breakfast), no problems with this hotel. It is your basic typical Holiday Inn hotel. June 6, 2016
Rated 2.0 out of 5.0 by Kitchener Huge party next door all night, Called down twice, and nothing happened. Made for a long meeting next day. June 3, 2016
  • 2016-06-23 T22:06:01.190-05:00
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