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Rated 4.0 out of 5 by 243 reviewers.
Rated 5.0 out of 5.0 by Great facility Being in the hospitality service I always look and compare service and quality components when travelling and I must say that this property is one of the best Holiday Inn I have been at. Contracts to the entire staff and management! April 17, 2015
Rated 5.0 out of 5.0 by Staff and Service We received a great welcome when we arrived and provided a complimentary gift bag with some goodies. When we needed a cork screw, prompt service to the room and provided by the staff. Also, when requesting an extra blanket and towels, great service again. Thanks for making the stay most enjoyable! April 16, 2015
Rated 1.0 out of 5.0 by Extremely disappointed.... I am not sure why this hotel would have the rooms in one part of the hotel be so EXTREMELY different than in another part, however this was the most terrible experience I have ever had at an IHG hotel!!!! As a member of the rewards program, I was actually treated worse than others in our group that were not part of the rewards program. I am a member with other hotels rewards programs and would not consider and IHG hotel stay in the future as a smart choice. I am very close to moving to the next level of rewards, however I doubt I will get there based on this stay. April 15, 2015
Rated 5.0 out of 5.0 by Great guest room renovations New room renovations are great. Comfortable and accessible outlets. April 14, 2015
Rated 5.0 out of 5.0 by Lovely accommodations Room was nicely decorated and very clean, the bathroom was large and well lit, and very clean. The best part of the stay was the comfy king size bed and the pillows which made for a very restful sleep. Will definitely stay here again when in Kitchener. April 13, 2015
Rated 4.0 out of 5.0 by Comfy rooms Make sure you get a renovated room. Much nicer. The only issue I had with the hotel is their outdated meeting rooms. The lighting was very poor April 13, 2015
Rated 5.0 out of 5.0 by Fantastic stay What a clean modern hotel with great staff and excellent dining. April 9, 2015
Rated 5.0 out of 5.0 by Great stay Great food, very clean and well maintained hotel. Rooms are fantastic, staff super April 9, 2015
  • 2015-04-20T14:01:27.868-05:00
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