Rated 4.2 out of 5 by 66
Rated 4.0 out of 5.0 by JP0244 Gravy stinks on Breakfast bar
Not sure why they changed the breakfast gravy. It was great... now it stinks. It could cause me to switch my weekly stop over over in Knoxville.
November 25, 2013
Rated 4.0 out of 5.0 by Baltimoreandback Best stay in location
Everything was great! Only issue was a white stain on the foot blanket. Once notified, the staff resolved it immediately.
November 23, 2013
Rated 5.0 out of 5.0 by Tontfur Thanks for the wonderful stay
Enjoyed the stay... all the staff was friendly and welcoming to me and my group look forward to the stay next year
November 15, 2013
Rated 5.0 out of 5.0 by lavfam708 comfy bed nice people
the building engineer was a very likeable man and all of the staff were very friendly
November 14, 2013
Rated 5.0 out of 5.0 Positive Experience
very clean rooms and bathrooms, bed was comfortable to sleep in and had very little noise from outside the room. Would recommend to a friend.
November 10, 2013
Rated 5.0 out of 5.0 by TonyS31 Don't Pass this Beauty Up!
I visited this hotel for 4 nights during a business/relaxation stay. First and foremost, I have never been to a hotel with a friendlier staff. The rooms were clean and very comfortable. The breakfast brunch was delicious. I even spent a little time in the bar. There is nothing about this establishment that warrants less than the highest marks. I will return!
November 7, 2013
Rated 5.0 out of 5.0 by tsumeone Excellent Staff and Great Value
I stayed at this hotel over a weekend. The staff were extremely friendly and accommodating. I have never stayed at a hotel with staff so friendly and professional before. The staff truly know the meaning of southern hospitality. The hotel was also a very low cost and in a great location. The rooms were clean and in good condition. The beds were comfortable and not too soft or firm. Each room has a refrigerator and microwave, something even 4 star hotels don't have much of the time. The hotel was also a great host to our conference and did everything possible to make sure it was a success. The staff went above and beyond in every aspect.
I would recommend anyone staying in Knoxville stay at this hotel. It is THE BEST, HANDS DOWN.
November 6, 2013
Rated 4.0 out of 5.0 by Julie821 Great staff and comfortable room
I would have given 5 stars, however, there was a convention going on in the hotel the same weekend as our stay. The guests at the convention got out of hand the first night we were there and some obscene and extremely loud behavior was going on out in the hall in the middle of the night. My complaint would be that our party should have been on a different floor than the convention goers since we had children. Or better yet, we should have been told about the convention at the time we booked the hotel. We had hoped to use the indoor pool but we were unable to because of the convention goers. Thankfully, the hotel staff took care of it and our second night was much better. The hotel staff went out of their way to help us out on numerous occasions. I give the staff and the cleanliness 5 stars.
November 6, 2013