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Rated 4.1 out of 5 by 114 reviewers.
Rated 4.0 out of 5.0 Good customer service attentive, cleanly, friendly - easy to access from highway - starbucks coffee right around the corner! July 22, 2014
Rated 3.0 out of 5.0 by Inadequate A/C controls and worsening breakfast buffet Has been one of my favorite hotels but A/C controls inadequate. Breakfast buffet going downhill, less than warm, moist eggs, no corned beef hash, sausage over cooked. Bar operations still nice, and the reason I stop here. July 21, 2014
Rated 5.0 out of 5.0 by breakfast The hostess was so nice to accommodate our request that the television in the restaurant be turned off. There was good music already provided in the restaurant, and I didn't want competing noise from the television. I would like to request that grits be offered on the breakfast buffet, because, after all, Tennessee is in the south. July 21, 2014
Rated 5.0 out of 5.0 by Knoxville's Gem I have stayed in Knoxville many times but this is my first visit to this hotel. Though it is currently under remodeling, everything is neat, clean, and pleasant. July 21, 2014
Rated 4.0 out of 5.0 by Pool/renovations Make sure that when your pool is not in service, that you communicate this in a clear way to people making recommendations. July 14, 2014
Rated 5.0 out of 5.0 by extremely clean, comfortable and well furnished. Needed an overnight stop while traveling with pet. Took only few minutes to make last minute reservation. Room was fantastic, bedding was 5 star, at 2:30 am needed to take pet out., a security guard was present, yes! Highly recommend this one. July 14, 2014
Rated 2.0 out of 5.0 by great location, dirty room Stains all over the bed skirt and possibly a blood stain on the shower curtain. Paint chipping off walls and carpet dirty. Wear white socks then look at the bottom of them before you leave! Bathroom was relatively clean but rest of room was rather disgusting. Currently have construction taking place so parking can be distant. July 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and pillows Coming back from Fort Benning we needed a place to stay half way home. We were looking for a hotel with a lounge and restaurant. This was the perfect place. The hotel was clean and the pillows and bed were the most comfortable we have every had in any hotel we have stayed. Would like to know the firmness level of both. The lounge was nice and we enjoyed watching the Dance Club that was there that night. Food was excellent too. Nice people! Great experience! July 8, 2014
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