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Rated 4.2 out of 5 by 212 reviewers.
Rated 5.0 out of 5.0 by Quiet, relaxing stay Stayed for two days on a mini-vacation. Room was very clean and well-appointed, the pool/hot tub were great for the kids, and their bar/restaurant was great for me. Definitely recommend! January 18, 2015
Rated 5.0 out of 5.0 by Top Hat & Tail Quality AAAA+ Another wonderful stay. Thank you so much for another great time while in Knoxville on business. The food was 5 star. My wife & I ate there the entire time we were in Knoxville. The people you decided to keep are the very best in the business at what they do. We could not find a single thing out of place or out of order. Front desk agents were very, very professional & kind. Their knowledge of the area was also very helpful. January 14, 2015
Rated 2.0 out of 5.0 by Bad TV service and check in problems Bad TV service didn't get half the channels on the list and major check in problems with a reservation January 10, 2015
Rated 5.0 out of 5.0 by Great Place to Stay I loved the fact our dogs were allowed to stay here. The rooms were very nice/clean. Room service was prompt and very nice. January 6, 2015
Rated 2.0 out of 5.0 by Five years of staying for hockey tourney... Overall, the hotel is going through changes to improve as evidenced by the "improvements". However, be sure to check your bathroom and sheets for cleanliness before using. Don't count on staff to respond quickly if your sink won't drain and be sure to start your shower five minutes before you want to get in it to avoid freezing water! Otherwise, staff is nice, but likely understaffed as response times were slow or non-existent. January 6, 2015
Rated 5.0 out of 5.0 by Quiet Getaway Nicely appointed room. Excellent professional and friendly staff. Very relaxing and comfortable. January 5, 2015
Rated 5.0 out of 5.0 by Great service This hotel was an excellent choice for our stay in Knoxville. Guest services were very helpful with questions and directions. The room was great and bathroom had a walk-in shower. Price was low compared to services provided. January 5, 2015
Rated 5.0 out of 5.0 by Really enjoyed our stay! Great time at the New Years Eve Party in Gibbys Lounge! Enjoyed a good night's sleep and a hearty breakfast. January 3, 2015
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