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Rated 4.1 out of 5 by 167 reviewers.
Rated 1.0 out of 5.0 by Filthy Room If you like to end a long day of driving by checking into a filthy room this is your hotel. My wife & I were treated to a pet-friendly room -- although we don't travel with pets -- that was equipped with fleas in the bed and pet hair on the floor. So at 11:30 pm the duty manager, Chris, found us another room, albeit smaller, and told us she'd discount our room and leave us a note at the front desk letting us know what she'd done to make things right. The room discount was a whopping 22% (pathetic) and she failed to leave a note. We'll never stay here again... October 27, 2014
Rated 1.0 out of 5.0 by Beware Groups Booking Events We spent the weekend at the hotel as a part of a group attending a seminar. We were informed that breakfast was included in our room rate by our host. However, when we checked in we were told that breakfast was not included. Our host had an email from the hotels events booking employee that breakfast was included, but the hotel would not honor that email I have tried to reach out to the manager, Rhonda Hartman, but she has not returned my phone call. I attend events in Knoxville 2-3 times per year, but will absolutely not stay at this hotel in the future. Seems like a shame to lose a recurring guest over a couple of breakfasts. October 27, 2014
Rated 5.0 out of 5.0 by Great Experience Very neat and clean facility. Professional and pleasant staff. I will stay there whenever I am in the area. Great restaurant with good service and great food. October 27, 2014
Rated 4.0 out of 5.0 by Great Price and nice service. We stopped at this location overnight while driving from Raleigh to Nashville. The room was recently remodeled, and there were a mistakes in the tile and wallpaper. However, the room was very clean. The bed was a little firm for my taste, but we slept well until the housekeeping crew held a meeting in the hallway just outside our door in the morning. Still, the price was excellent for a quick overnight stay. October 25, 2014
Rated 4.0 out of 5.0 by Consistent value I have stayed at this Holiday Inn several times now when I am in the area. I was a little concerned at first because some reviews had complained about the construction. However, my stays have found that the location is very accessible and the hotel appears to be clean and well run. October 23, 2014
Rated 3.0 out of 5.0 by Hotel OK, but skip the Restaurant! May have just been the night we stayed...but took an hour and a half in the restaurant/bar for just a club sandwich and salad. Server was ok, but just took forever to eat. AND wasn't that great. October 22, 2014
Rated 4.0 out of 5.0 by Good place to land Older property going through renovation. The door key did not work delaying entry after a long day. Once in the room, very quiet in spite of a big football weekend crowd. Room was fine and bed comfortable. Would stay here again. October 22, 2014
Rated 4.0 out of 5.0 Friendly attentive staff Stayed here one night while on business. Found the hotel to provide a good standard of accomodation. October 19, 2014
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