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Rated 4.3 out of 5 by 464 reviewers.
Rated 5.0 out of 5.0 by Great service and clean, comfortable room I have stayed at this hotel many times, and the experience is always the same. The front desk staff is wonderful, pleasant, and helpful. They are well trained and knowledgeable. The service doesn't stop there. The hotel restaurant/bar is well staffed and serve delicious food and drinks. The prices are good and the service is great. The rooms are clean and comfortable. June 29, 2016
Rated 4.0 out of 5.0 by Nice Hotel but NOT for Motorcyles Clean hotel, great lounge staff and food. Not for motorcycle overnight stay, at least with bad weather. June 27, 2016
Rated 5.0 out of 5.0 by Loved my stay here. I really enjoyed my stay at this hotel. When I come back to Knoxville I will be staying here again. I was on the fifth floor and it was very quiet. I had a long and very hot shower. The bed was so comfy and I enjoyed the large bed pillows. I had originally planned only to stay one night but I was so exhausted. And since it was so quiet I decided to stay an extra night. I am so glad I did because I got to relax and have a big breakfast in bed. I also got to enjoy the pool area and even had dinner in the restaurant inside the hotel. The front desk staff were very courteous and helpful. I found this hotel to be very clean and up to date. Also, I was traveling alone and I truly felt very safe in this hotel. I will definetly be a returning customer. Thanks to all the staff that made my stay enjoyable. June 27, 2016
Rated 1.0 out of 5.0 by Worst WiFi access This is the third time that I have stayed at this property, and every time their wifi access is the worst I have ever experienced. When I finally get internet access at all (after refreshing access for an average of 5 minutes), I inevitably get kicked off after about 20 minutes and have to start the whole process again. Even though I travel to Knoxville on a regular basis, thankfully it will be the last time I stay at this location. June 24, 2016
Rated 5.0 out of 5.0 by Cool night Nice cool room - AC worked perfectly and we were able to sleep well. June 23, 2016
Rated 5.0 out of 5.0 by fun stay When I travel I expect to show up at my hotel and get in quickly with little hassle. Each time I have used this hotel it quick and friendly. the hotel is and has always been very attractive and clean. The staff is exceptionally friendly and helpful and very attentive my stays are nothing but the best and I look forward to the excellent room service. June 15, 2016
Rated 4.0 out of 5.0 by Pleasant Experience What you would expect from a Holiday Inn type hotel. Adequate features, some above average comforts in the room. Pleasant staff and very good location to restaurants, etc. Have stayed here 3 total times now and this most recent time is the only stay where I had an issue. The fridge or outlet in the room went out overnight and some items for my child spoiled. Would recommend. June 15, 2016
Rated 5.0 out of 5.0 by I stay here a lot, consistent quality I'm in the area quite often and this hotel has never let me down. The staff is also very personal. June 15, 2016
  • 2016-07-02 T00:41:17.430-05:00
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