Rated 4.2 out of 5 by 260
Rated 5.0 out of 5.0 by DonnaC51 Great bed, full size pillows and great breakfast!
We were on our way home from Florida and chose this hotel because of its proximity to I-75. We were not disappointed. Clean, comfortable, friendly staff and a great breakfast. We would definitely stay here again!
April 14, 2015
Rated 1.0 out of 5.0 by Phoeniks Poop. In My Sheets.
I climbed into bed after a long day of driving. Very excited to be resting. When I got up to find the book I had forgotten to bring to bed with me, I realized that there were feces in my sheets, which had been smeared up and down my leg as I had been trying to get comfortable in bed.
The front desk worker responded fairly by sending a security guard to meet me. He was uninspired to see the disgusting sight I described, but did look, however unwittingly. He then kindly took us too a new and clean room (which I checked fully before we moved in).
The reason I am writing this review after having our room replaced, and later being refunded for half of the room for the night, is that I requested a call from the manager in the morning, which I never received. On top of that, I was double charged for a pet fee after the refund was given. With the unwarranted double fee, my 50% refund became a 25% refund.
I wanted to find the energy to respond personally in the morning, but I just couldn't find it. We still had a long drive ahead of us. The time and energy I spent getting showered, cleansed and put into a new room the evening before was all the positive energy I had to offer.
I rarely write reviews unless they are positive. As far as I am concerned, a room that has a bed with unclean sheets which have feces on them which is not fully refunded is unacceptable and deserves a negative review.
I would absolutely not recommend this hotel.
April 14, 2015
Rated 5.0 out of 5.0 by sambo5513 Enjoyable
I really enjoyed my stay. Staff was great and the hotel was very clean. Grandkids love the pool and basketball court.
April 13, 2015