Rated 4.3 out of 5 by 328
Rated 5.0 out of 5.0 by Mr. Sir. clean and comfortable
nice pool and hot tub. also enjoyed the restaurant
July 29, 2015
Rated 5.0 out of 5.0 by Le bibliothecaire Great experience
The room was comfortable. I loved the mini-refrigerator. The bathroom was a little cramped with the toilet too close to the shower, but it was clean and had all the amenities. The bed was very nice.
I was able to sleep well in this quiet room.
I had a a little trouble adjusting the temperature to avoid being too cold or too hot, but it was not that bad.
I appreciated the ability to make it dark in the room with the shades.
July 27, 2015
Rated 1.0 out of 5.0 by dbart Charged for items not used
Stayed at this property (probably my 20th visit, but first since remodel).
I had called two nights prior to ensure I had connecting rooms.
When I arrived I was told they did not have a connecting room and the front desk staff was extremely rude. When I was about to cancel my reservation and go to another property they "found" a connecting room. I am a Platinum Club member and stay exclusively at IHG properties.
Besides the rudeness of the front desk staff I was charged $80 for incidentals without informing me. When I reconciled my bill and found the charge I called the property and was told I was charged for taking towels and pillow. I was subsequently informed it was for "ruining" linens. I neither took nor ruined linens. Staff is rude, manager took several days to return my phone call, and charged for items I did not use. I would not stay at this property or recommend to anyone.
July 27, 2015