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Rated 4.5 out of 5 by 501 reviewers.
Rated 5.0 out of 5.0 by Very Happy with Stay Nice clean room, great location, dog friendly and perfect for anyone that needs to be close to WOrlds Fair park and/or conference center. May 19, 2015
Rated 5.0 out of 5.0 by Great location Great location. Easy walk to Market Square, or the Gay Street Trolley. Lovely hotel, with the ambience seen in some high-end hotel chains. May 19, 2015
Rated 4.0 out of 5.0 by Clean and comfortable Was greeted immediately by a person to help with the bags. Check in and check out was a breeze. Beatiful grounds around the hotel and nice places with gorgeous scenery to walk. Close to our business meetings and the Market Square. Easy access from the interstate off and back on. May 19, 2015
Rated 5.0 out of 5.0 by Business Trip This hotel was excellent. The hotel staff were very friendly and helpful. The room was really comfortable and I slept well in the bed. I would definitely recommend this hotel for business or pleasure. May 15, 2015
Rated 2.0 out of 5.0 by I've had better experiences at this hotel I would first like to say that the staff was very nice. However, I had reservations for two rooms for members of my family arriving for a college graduation. One room was for three nights and the other was for two nights. I requested the rooms to be side by side if possible. The front desk clerk advised me when I checked in that the rooms had not been assigned for the next day and he would try to accommodate my request. I was contacted in the morning by the hotel staff advising I would be assigned the room next door. Later in the day I was advised that I was no longer assigned that room because a pilot was staying there but it would be on the same floor. As a platinum member I asked if it would be possible for an early check in since we had two rooms of people trying to get ready and stressed the need to be in our second room as soon as possible. Unfortunately, we couldn't even get our room at the regular check in time of 3 pm. I went to the front desk at 3:30 pm where they were just bringing up the keys to the second room. This led to our group being rushed to get ready plus one of the irons were broke and spilled water all over one of the outfits. The staff was very cordial and apologetic but I was disappointed with how the check in process went. Also, the double beds are very small and it was difficult to sleep two adults in one bed and the AC unit is loud. I have stayed here before and it is in a very convenient location. May 13, 2015
Rated 5.0 out of 5.0 by we are here honey! My son is now a UT grad. We and my family went to see him graduate. We always stay at the downtown Holiday Inn. It is a great place. It is close to his apartment and to market square. So keep up the good work. Thanks May 13, 2015
Rated 5.0 out of 5.0 by dance competition Very clean well maintain hotel, walk to convention center for a dance competition nice part of town we felt safe inside and out of hotel and walk around town at night. Right on world fair park If you like night life this place is walking distance to market square. May 13, 2015
Rated 4.0 out of 5.0 by UT Graduation prefect location walk to campus events and downtown May 12, 2015
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