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Rated 4.5 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by Wonderful Experience! Your friendly, professional staff did a great job of making us feel welcome in the hotel and in Knoxville. The room was very comfortable and made working and resting a positive experience. The Priority Club floor allowed our conference attendees a place to relax, visit and plan for our company's amazing growth. February 26, 2014
Rated 4.0 out of 5.0 by Location, location, location My son and I spent one evening, choosing this site primarily based upon location. It is very convenient to UTK campus and to the convention center and downtown sites. We found the staff to be extremely nice and thoughtful, beds to be comfortable and as a mom traveling I felt very safe with employee presence at the door and parking garage. The only down side is that being downtown and around the corner from the fire station means you do hear sirens quite well through the night (even on the 8th floor), but I am told by others that this is a common statement about other high end hotels downtown. The hotel is a little pricey compared to usual Holiday Inns, and there is a $9/evening parking fee, but the location was hard to beat and breakfast food was good. February 23, 2014
Rated 5.0 out of 5.0 by Great service was the best ever! The gentleman who registered us was so kind and thoughtful as we were there to tend to a very sick relative who did pass away during our stay. We really appreciated his kindness and the breakfast staff and dining room staff were wonderful. Our meals were just superb. Thank you for making a little easier what was a very difficult trip February 23, 2014
Rated 5.0 out of 5.0 by The epitome of southern hospitality We have stayed at this hotel for a month and a half now and it has been very enjoyable. The staff has been very professional and courteous. February 12, 2014
Rated 5.0 out of 5.0 by Awesome and spacious room I stayed with a group of girls, 6 in total in one of the executive rooms. It was AWESOME! The room was like 2 separate rooms with 2 bathrooms and a large den. The beds were comfortable, the room was immaculate and super clean. It also had a great view and was convenient to everything in downtown. They also had a shuttle that took us downtown for free! I even lost my room key and they gave me a new one without the third degree (like most places), and the staff was always welcoming, helpful, and smiling. I will definitely stay again! February 12, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, quiet room Have stayed here 3 times in last 9 months and have been very satisfied all 3 times. Very comfortable, quiet accommodations. February 12, 2014
Rated 5.0 out of 5.0 by Great Service, Value, and the bed was wonderful! I hadn't stayed at this property in some time; however, when I revisit Knoxville again overnight, it will be my place to stay! The The staff, service, and food were outstanding. This was an excellent place to have our Convention! Looking forward to next year when we return! February 12, 2014
Rated 5.0 out of 5.0 by Friendly staff and centrally located. This hotel is easy to get to from I-75. Staff extremely helpful and friendly. No complimentary breakfast but the full service restaurant was quite good, with made-to-order omelets and all breakfast favorites for about $10. No micro or refrigerator in room. Overall, enjoyed the stay very much. vsb February 11, 2014
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