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Rated 4.5 out of 5 by 549 reviewers.
Rated 4.0 out of 5.0 Greet Weekend Getaway The location of this Hotel was great! We were close to everything and alot of places were even in walking distance. The room was comfortable and clean. They have a "Speed check-out process" which means they slide your bill under the door and you can leave at your own conveinance. Unfortuneately, I did have the maid walk in on me the last day. It was a knock while opening the door moment. She appologized and left. All staff was helpful and nice. I recommend that you eat breakfast elsewhere. Food service can't keep up when it's a busy weekend. It was the same things every morning, We even waited 15 mins before we were sat at a table. July 24, 2015
Rated 5.0 out of 5.0 by Pleasantly Surprised This facility looks like it was just built. It was beautiful. The rooms were quite nice and the beds were perhaps the best I've ever slept on. A perfect combination of mattress, pillows and blankets. It is downtown, close to everything with a complimentary shuttle available. It is a great place to stay. July 23, 2015
Rated 5.0 out of 5.0 by Vacation WE had a fantastic time in Knoxville the Holiday Inn was very relaxing and friendly. the service was great and the food excellent. July 20, 2015
Rated 5.0 out of 5.0 by One of the Nicest Hotels I've Stayed in. Upon arriving to the hotel the staff was friendly and helpful in every aspect of our stay. There willingness to make our stay as comfortable as possible was refreshing. The rooms were clean and the knowledge of the staff of the surrounding area was a relief. They pointed out all the local attractions and offered directions and safety tips for the area. A to this location. July 20, 2015
Rated 5.0 out of 5.0 by Comfortable bed and cleanliness of hotel My stay at the Holiday Inn in Knoxville was very comfortable. The location was great for access to the University of Tennessee for my daughters orientation program. While she stayed on campus, I was able to walk to the shops close by and I felt safe doing this. The staff was very friendly and helpful in providing direction on where to go. I would definitely recommend staying her to my family and friends. July 19, 2015
Rated 5.0 out of 5.0 by Helped me out in a Jam... I was traveling with my children and we got stuck in Knoxville and was not sure when we could get back on the road again... I looked and noticed a Holiday Inn was close. So, I called at 7 am and asked if possible I could check in that early and I explained what happened. They said that would be no problem. I then asked what taxi service I should call and they said don't worry we will send the shuttle to get us! Totaly sanity saver as I had a 8yr old and a 5 yr old with me....Thank you Leo from the front desk. That was just the beginning of the stellar service I received. When I checked in at around 8 they gave us breakfast passes for that day and the next. Then, when we went to the executive level to get our breakfast and met Michael who by far is one of the most hospitable hotel employees I have ever met. He seemed to truly enjoy his job and was so helpful with the kids. From my initial call from a sleep-deprived stressed mom, to the great service, to comfy beds, and great food they get two thumbs up from me! July 17, 2015
Rated 4.0 out of 5.0 by Consistent quality I stay at IHG properties because I know they will be consistently clean and safe. This was no difference. July 14, 2015
Rated 5.0 out of 5.0 by Friendly staff; greta food; clean rooms All seemed to really enjoy what they do. On the room: carpet was looking abit shop-worn...many old stains... July 13, 2015
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