Rated 4.4 out of 5 by 278
Rated 5.0 out of 5.0 by Mrs. A 67 Holiday Inn Worlds Fair Park great views, heart of the city
Easy check in,helpful, friendly staff, clean comfortable rooms. Updated tasteful decor. Free high speed Internet.
August 21, 2014
Rated 4.0 out of 5.0 by Mixmcc Excellent room, Very good service
Warm reception and easy check-in. Quality of room was excellent.
August 21, 2014
Rated 5.0 out of 5.0 by EdithVan1930 Convenient and Reasonably Priced
Great location with very friendly staff and great customer care.
August 20, 2014
Rated 5.0 out of 5.0 by Kit M Nice Stay
Enjoyed the stay. My only complaint is the mattress was not up to par. Very uncomfortable.
Housekeeping missed our room. Was OK with towels and such, but it is always nice to come back to a room that has been "freshen-up".
August 20, 2014
Rated 5.0 out of 5.0 by Larry3617 Holiday Inn Fair Park Knoxville
Love this place stay there every time we can when in Knoxville.
August 19, 2014
Rated 3.0 out of 5.0 by spam76 comfortable bed
Rented 2 rooms with a joining door one room was 2 double beds and the other 1 king bed. Bathrooms were not the cleanest and in the king room wash cloth was left hanging over shower rod and it was stiff. That makes me think that the bathroom hadn't been cleaned and the staff was not very nice when I approached them about it. I ask for my parking fee to be waived and the girl working the desk said she was going to make a note not to waive my parking fee anymore after this visit. This is were I hope to stay when in Knoxville since I will be visiting the University a lot. I have a child attending UTK of Tennessee. The dining was great but the staff at front desk were rude and never smiled.
August 18, 2014
Rated 3.0 out of 5.0 by Jeff417 pricing
I was surprised that I had to not only pay to stay but also to park my car during the stay.
August 16, 2014
Rated 1.0 out of 5.0 by katmit0522 confusing and poor customer service
i had a terrible experience during my time at holiday inn worlds fair, beginning with check-in and ending at check-out. prior to my stay i had called to confirm my reservation and to make sure we would have a refrigerator in the room, as we were there for a body building show and my boyfriend would obviously need somewhere to store all his meals. I was told they were available upon check-in on a first come, first serve basis. I asked the front desk person as soon as we arrived and she said she "didnt know if there were any left, but if there were it would be to our room in 15 minutes." so why couldnt she just ask someone and let me know whether i was getting one or not? i wouldnt have minded waiting to find out. as this was a first come first serve deal i didnt want to go upstairs and someone else take it. but we did anyway, and after being in the room for 30 minutes and still no refrigerator I had to call back downstairs where the same girl said it was on its way up. finally, after another 15 minutes we got a fridge, which by the way, ended up being a $7/night charge that i was not previously informed of. The man working at the coffee shop was extremely rude and seemed to have no idea what he was doing. I asked for a small iced coffee with sugar free vanilla and skim milk. he sets a cup on the counter and asks me "how much coffee do you want?" i looked at him blankly, because i have never ordered a coffee at starbucks and had them ask me how much coffee i wanted in the cup. when i told him i was confused as to what he was asking he seemed very condescending and agitated at my stupidity. i guess he was trying to see how much coffee to milk to ice ratio i wanted, but again, he is the "barista" and should already know these things. the next morning we were up at 7 am and were one of the first people in the restaurant when it opened. we enjoyed the buffet. however, as we were paying for our food, it was THEN that our server informed us that we didnt have to get the $10+ buffet, they had a menu we could have ordered from and he was "letting us know just in case no one had told us." well no one had told us and that would have been nice to know when they brought us our drinks. later that afternoon we went back to the cafe for lunch after the pre-judging show. first we were told we would have to wait for a table to be cleared for us to sit down, even though there were only 4 tables of customers in the entire restaurant and obviously there were plenty of open, clean tables. when we finally were seated, it took over 20 minutes to order food from the same server we had that morning. in the 25 minutes we waited on our food, we watched another table who came in 10 minutes after us, receive and eat their meal. when we finally got our food it was good, we scarfed it down as we were starving. then we had to wait another 20 minutes to get our check. our server then comes over seeming very confused, saying something was wrong with our check and half the stuff we ordered wasnt on there but an order of pickle chips was, even though we didnt order pickle chips. basically i think he gave our check to another table and just asked us to pay someone else's order. which was fine because it was way cheaper. finally upon checkout on sunday, i received our total, and there was a $30 charge from the restaurant. we never ordered room service and both times we "enjoyed" our meals in-house, we paid there. when i disputed this charge, i was treated as if i were lying until they begrudgingly removed it. did i mention the hotel also pre-authorized my card for $300, more than $75 of what the total actually was, ON THE DAY I CHECKED IN?! in every case that i have travelled, they waited until checkout to bill me. no big deal, but $75 of my money was tied up the entire trip. all in all, this was not an enjoyable stay and as someone in the service industry, i can say they need to step up their game.
August 15, 2014