Rated 4.5 out of 5 by 753
Rated 5.0 out of 5.0 by Tishatx Great Location and Value
Loved the convenience to the park, walking paths, and market square. Stayed in a suite which was extremely roomy, and the breakfast buffet was top notch. Nice hotel and a great value. Would not hesitate to stay here again.
June 28, 2016
Rated 4.0 out of 5.0 by samaroc622 Service was Excellent Location not so much
Room was clean but traffic and parking lot noise was very noticeable from my second floor room. We got to the hotel and once we were parked - got to the elevator and saw a sign that it was out of order - turns out they had just forgotten to take down the sign.
Food at the restaurant was decent, but the one server on duty seemed unhappy to be there. Never had to ask for a refill, but he generally seemed unhappy to be there.
Overall, not a terrible place to stay - it's walking distance to market square etc. I'd stay here again if the everywhere else was full.
June 27, 2016
Rated 1.0 out of 5.0 by concernedparty Horrible Stay - Worse Staff experience of a hotel
so many issues.
not enough characters to upload all the problems.
avoid this hotel.
management, customer service via phone did nothing to address issues. and then acted like i was crazy when i was told different things by day/night staff.
June 27, 2016
Rated 5.0 out of 5.0 by TNAngelena Great stay!
Overall wonderful in every way. I do think they need to offer a free continental breakfast for those who can't afford the restaurant. Other than that, an awesome stay!!
June 27, 2016
Rated 5.0 out of 5.0 by titansfan37716 Excellent hotel!
Friendly staff, clean, excellent location! Love this place!
June 23, 2016
Rated 2.0 out of 5.0 by frinkie welcome to 1986
so the Simpsons crew visited the Knoxville World Fair about 11-12 years too late. Staying at this hotel feels like visiting a throwback, when compared with spending a night elsewhere. Worn carpet, older decor, mattresses that need replaced, hard to find outlets for electronics, limited cable with 30-35 channels, For a basic night, it's fine but overpriced due to its central location. You gotta pay for breakfast and parking. Consumers expect more now and other chains provide it. At least we had a room with a upclose and personal view of the Sunsphere
June 21, 2016
Rated 5.0 out of 5.0 by jeg82973 Great Lounge and Good Location
Lounge was large. Well stocked bar. Great service.
Hotel was in good location. Walked to dinner and to Market Square. Less than 10 min walk to everything.
June 17, 2016
Rated 5.0 out of 5.0 by dkalley Amazing Experience!
My husband and I actually live in Knox County, but we wanted to stay downtown to celebrate our 5th anniversary. The front staff was AMAZING at this location -- quick and efficient and friendly. They were quick to accommodate me when I forgot my toothbrush. They even gave us drink tickets to help celebrate our anniversary! The room was clean, the bed was super-comfortable, and it was an amazing stay. Thank you, Holiday Inn!
June 15, 2016