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Rated 4.5 out of 5 by 721 reviewers.
Rated 4.0 out of 5.0 by just what you want This hotel offers just what you want on a business trip. Great service, all the amenities and a clean room with a comfy bed. It's also conveniently located right downtown. April 26, 2016
Rated 4.0 out of 5.0 by Sleep should be first priority Most of the aspects of the hotel were superb or at least great. However, apparently no one checked the quality of the room air conditioner/heater operation. At first I thought it was merely a one time loud noise. I was exhausted and fell asleep. Less than 3 hours later the horrific noise was louder and I could not get back to sleep. I realized I could not expect to get back to sleep any better if I called. Clearly, then, I would have to get dressed and at least not be laying on the bed. In addition, there was no guarantee that it could be fixed fast and, if it were turned off, I would not be able to sleep because of the temperature! I chose to wait to report it until that evening when I left the hotel. The check-out person was very kind and sympathetic. He noted the event for management. Unfortunately it is difficult to be happy about a hotel or motel visit when you are dead tired! By then I had also gotten a copy of the bill. It was only then that I realized that TN taxes at all 3 levels had made a relatively high bill even higher! April 26, 2016
Rated 5.0 out of 5.0 by Great Room Nice, clean room in a perfect location for Worlds Fair park. indoor pool was fun for children. April 26, 2016
Rated 5.0 out of 5.0 by Great Staff and service Enjoyed our stay the stafff was super nice, room comfortable and atmosphere in lobby and lounge wonderful. April 26, 2016
Rated 5.0 out of 5.0 by recent stay considerate staff and clean comfortable hotel. I was especially impressed with the friendliness of Michael, the staff working on the executive floor for breakfast. He was kind and attentive. The room was very comfortable. There were some guests in the room next door who were very noisy and the hotel took care of it immediately when I called down. April 25, 2016
Rated 4.0 out of 5.0 by Nice Hotel Nice rooms, great location! Rooms were clean and the staff was very friendly. April 25, 2016
Rated 5.0 out of 5.0 by Awesome Experience Executive Level experience....spent only one night at thus hotel but was perfect. Great Staff, clean, quite, and perfectly located downtown...I walked in and was immediately recognized and they got me through. I was also upgraded without even asking. Breakfast was amazing and staff was as well. Omelette was really good. 100% recommend. April 24, 2016
Rated 5.0 out of 5.0 by very nice hotel other than the bed being a bit too hard..it was very nice April 22, 2016
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