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Rated 4.6 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Great location for sightseeing I was given a room on the executive floor. Everything was immaculate and clean. The best feature of this hotel is the proximity to the Old Town and Wawel Castle. It's also a brisk 10-15 minute walk to the Jewish Quarters. The high-speed internet was good and I never had any problems. I highly recommend this hotel for anyone wishing to stay near the Old Town. December 21, 2014
Rated 5.0 out of 5.0 by Seit nunmehr 12 Jahren zufriedener Gast Seit 12 Jahren bin ich fast jeden Monat geschäftlich in Krakau. In diesen 12 Jahren habe ich nur Im Holiday Inn City Center in Krakau gewohnt. Nicht nur die tolle Lage des Hotels im Herzen von Krakau, sondern das stets freundliche und hilfsbereite Personal, die angenehme Atmosphäre und das gesamte Ambiente haben mich in den letzten 12 Jahren dazu bewegt, immer wieder dieses Hotel für meine Aufenthalte zu wählen. Allen Mitarbeitern des Holiday Inn auf diesem Wege herzlichen Dank. December 19, 2014
Rated 5.0 out of 5.0 by exellent pillovs Hi! Is it possible to by those exellent pillovs? Best Regards L December 10, 2014
Rated 4.0 out of 5.0 by Great Hotel but reception staff ? First I would recommend this hotel. Great rooms Bar staff very good and friendly and great location BUT your first experience is reception and although not rude, they certainly aren't friendly, I found every encounter one that left you wondering would a smile cost more. They let this hotel down and surprised as never experienced in a IHG hotel. December 9, 2014
Rated 5.0 out of 5.0 by Nice hotel and friendly Great hotel with friendly staff. The surroundings were nice and you er in the center of Krakow.... December 9, 2014
Rated 5.0 out of 5.0 by concierge The hotel staff were extremely helpful, especially the concierge. She was always courteous December 8, 2014
Rated 4.0 out of 5.0 by great hotel in great location This is an excellent hotel in a great location. Staff were all very friendly and helpful. We went with friends for my husbands 50th birthday, The staff made him a birthday cake that they left in our room. Only two negatives in an otherwise excellent stay, they were price of the breakfast and one member of staff. The breakfast was £12 each, and although it was lovely we all felt it was too dear. We had it on the morning of my husbands birthday and then brought things in the local supermarket. The other was that as we were waiting to leave we were sat in the lounge and my husband had his legs crossed near a table. A stern looking young man came over and told him to take his feet off the table. We told him, and showed him that they weren't, but he again said to take them off the table. Had they been on the table I could understand, but they weren't . All in all a great hotel with excellent staff. December 7, 2014
Rated 4.0 out of 5.0 by Close to Old Town Nice hotel close to Old Town. Nice rooms, furniture a bit oldfashion. Quick check in and out. Good breakfast. December 3, 2014
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