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Rated 4.6 out of 5 by 110 reviewers.
Rated 2.0 out of 5.0 by Good Hotel, Bad Service(Attitude) I am a Platinum member of IHG Group. One of the staffs tried to charge me for the usage of Internet. I explained that Platinum members are applied "Free Internet" any hotel of IHG Group. Even though they didn't charge the fee according to my complaint, the attitude was really rude. And I felt even racial discrimination. Her name is "Karolina". October 20, 2014
Rated 4.0 out of 5.0 by Wonderful stay in Krakow This our my second stay at the Holiday Inn Krakow City Centre. Both times we have experienced excellent service, nice, clean rooms and a wonderful breakfast. Top value for money in the heart of Krakow City Centre. Thank you for having us - we'll be back! October 15, 2014
Rated 5.0 out of 5.0 Great stay in Krakow We had a great stay in Krakow in a very nice hotel. Everything was within walking distance, our room was great (in old part of hotel) and the service we've received from the staff can't be faulted. Highly recommend this hotel when visiting Krakow! October 14, 2014
Rated 5.0 out of 5.0 by well located hotel The hotel is well located and in walking distance of all the historic sites in Krakow. The lobby is well set out and reception staff very efficient though they could smile a bit more when greeting. The rooms are a good size and quiet. The mattress on the bed was too soft . The room was very clean and every appliance worked well The breakfast was very good as there was a wide variety on offer. Staff were prompt in sorting out problems. October 6, 2014
Rated 4.0 out of 5.0 by COmfortable bed....not good service in the bar Comfortable bed, good breakfast, central. Poor service in the bar at night October 2, 2014
Rated 5.0 out of 5.0 by Nice Stay The hotel is in a nice location and the new part we were in was very nice. The breakfast was very good but an additional toaster is required. Hotel staff are very friendly and speak English very well The rooms are very quiet and the beds and pillows are excellent. October 2, 2014
Rated 5.0 out of 5.0 by Krakau a la Holiday Inn Tolle Lage, nettes Personal und sauber! Aufenthalt kann nur empfohlen werden. Gerne wieder! October 1, 2014
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