Rated 4.6 out of 5 by 94
Rated 5.0 out of 5.0 by cynth1 Fantastic room but poor breakfast
We were upgraded to executive rooms and despite the very early check in our rooms were ready at 10am.
Rooms were massive and very clean.
Really comfy bed.
September 1, 2014
Rated 4.0 out of 5.0 by Haser Fabulous Breakfast and super staff
Overall I found the hotel very comfortable, close to the centre i.e 5 minutes walk, staff where very friendly. I would have liked bath robes in the rooms, but the best thing was the breakfasts, if you left hungry it would be your own fault the choice was tremendous.
August 25, 2014
Rated 4.0 out of 5.0 by maer123 hotel muy bien situado
Personal muy amable, hotel con excelente ubicacion
August 21, 2014
Rated 5.0 out of 5.0 by rascal22 Grab Bars in Shower Area
Really appreciated the handicap....accessible
Grab Bars in the Shower area.
August 20, 2014
Rated 4.0 out of 5.0 by Jiggity1680 The beds... ugh
Everything about this hotel is fantastic: fantastic location near Old Town, updated rooms (in one wing of the hotel), good parking (though a bit expensive for the area).
But the twin beds... awful. I wake up with hip pain every time (and I'm under 40!). If only they could update the beds as thoroughly as everything else in the hotel...
But, other than that, good location.
August 19, 2014
Rated 4.0 out of 5.0 Shiny
A relatively new looking facility inside an old building. just outside the old Krakow City Center. Staff was very friendly and responsive. Floor plan seems to have been made by someone who likes mazes - somewhat confusing getting around.
Room was nice - sufficient for the single business traveler. Lights don't work until you insert your keycard into a slot in the wall - staff didn't mention this at checkin and no information posted on wall. Took awhile before i figured this out. Couldn't quite get the AC controls figured out. Bedding included only a comforter so keep bouncing between being too hot and too cold.
Breakfast buffet was okay, but overpriced. Wasn't there for lunch or dinner. Didn't use any of the other services, so no comment on those.
August 18, 2014
Rated 5.0 out of 5.0 by Eugene33 Excellent hotel in the centre of Krakow
This real 5* hotel have very good location with parking.
August 18, 2014
Rated 1.0 out of 5.0 by hisham222 thanks for making my vaction bad
I am really disappointed with your hotel, as there are a construction in the hotel and you did not inform about that which make my vacation miserable, it was really noisy from the morning which where unable to sleep, also the way your front handling of the issue is poor.
August 15, 2014