Rated 4.3 out of 5 by 244
Rated 5.0 out of 5.0 by Aclandon Staff that care
Regular guest and always impressed with the friendly
Staff who go out of their way to help make my
Stay as great as possible - really positive genuine
September 17, 2014
Rated 5.0 out of 5.0 by Asian Biker Love it!
I just love this hotel, after a long day of meetings a good place to relax. It is in the middle of no where, but that is what I want from a hotel. A place to RELAX.
September 16, 2014
Rated 4.0 out of 5.0 by barrito Peaceful and convenient location
This is a wonderful hotel - very spacious and open. The rooms are comfortable but the food is very bland - both buffet and al a carte options. Staff are pleasant and well trained. The only negative is that the fitness facilities are a long way from the hotel, however when you get there, the pool and the gym are both very clean and provide all the necessary equipment to have a good workout. Of course the added advantage is if you are a golfer, it is on your doorstep.
September 16, 2014
Rated 4.0 out of 5.0 by Kawada the room was very humid
the room was very very humid and my document in the room was about to break..
I think room condition was bad and I was unlucky...
However, the staff, Mr. SIVA, served me very well and nice.
Staff quality has been quite good as usual.
September 14, 2014
Rated 4.0 out of 5.0 by Bel the bride Great service
Love the service - very attentive to our needs during our stay at the bridal suite. Love the cozy resort feel away from city living. Our suite had a lovely view of the golf course.
September 12, 2014
Rated 4.0 out of 5.0 by joyf Good hotel for relaxing with good service
The hotel is wonderful for the relaxing and the overall service delivered there is good.
Only one comment here for the shuttle bus service of hotel, it could be better if the shuttle service could be for the positive communications/arrangement to ensure the timely delivery or notice the customers in advance if any potential delay or no show.
September 11, 2014
Rated 1.0 out of 5.0 by andrew3353 Terrible Service and Food in the cafe
Do not take the breakfast in the hotel, it is extremely disappointing. You can get better service and cleaner food from the roadside hawker stalls. I kid you not, just look at the saucer plate photo provided to me.
September 8, 2014
Rated 5.0 out of 5.0 by afisker Good stay
I enjoyed a good stay at the Holdiay Inn on my business trip. - I will continue to use this hotel when I travel to KL, which is about once a month.
September 7, 2014
Rated 4.0 out of 5.0 by skuna Good amenities and service, relaxed surroundings
This is a large hotel that has pretty much everything hence it's deserving of five-star status. Food is a good mix of local and international. We particularly used The Glen cafe/bar with its open plan colonial feel that's quiet enough to hold business meetings.
The public areas are well designed and maintained but the rooms are dated - the lighting is poor and there are no convenient electrical sockets next to the beds. The bathroom is basic and also not well lit. The beds are very firm and very comfortable.
The gym is large and was once well equipped but now some weights are missing and some muscle machines are in poor condition. Cardio machines are better maintained.
The other problem is that the hotel is isolated with no local restaurants, shops or entertainment in walking distance.
My colleagues and I were informed that we would not receive the Priority points for our stay because the invoice is sent to our company rather than paid by ourselves. That's disappointing!
September 7, 2014
Rated 5.0 out of 5.0 Great Staff
The staff were so courteous. They attend to their customer's needs.
One time, my door was locked without anyone inside due to the double lock was accidentally closed. it was around 11:30 pm yet the staff were there, available for assistance.
August 31, 2014
Rated 5.0 out of 5.0 by HH51 Great stay.
We had a good stay in Holiday Inn. Clean and comfortable beds and room. Helpful and friendly staff.
August 30, 2014
Rated 4.0 out of 5.0 by pat63115 Breakfast
Breakfast is definitely the weak point of the all hotel
Ambiance is poor , dishes and glasses most of the time dirty and food quality just average
August 23, 2014
Rated 5.0 out of 5.0 by stevejohn17 Thanks to Hiloday Inn
the stay was perfectly fine and relaxed, and i enjoyed every moment in Holiday Inn, and the staff was really amazing and i could like to thank specially to Sivalingam from executive club who make reservation for me and help me all way for this stay,and he really helpful for me as well during my stay with Holiday inn, and ms Freda who check In me, she helped me upon my check In at the midnight, and Ms Haza who was check out me and approach me about this survey and make me free to share about the moment on Holiday Inn, and ms Juliana as well, these staff was really amazing and make my stay satisfy and joyful, and all i want to say is Holiday Inn and the staff was awesome and great.
August 22, 2014
Rated 5.0 out of 5.0 by cerry Sehr nette Personal
Gesammthaft sehr zufrieden,die Preise in den Bars bischen teuer.
August 20, 2014
Rated 5.0 out of 5.0 Great Hotel great abiance
This hotel is the best location for visiting factories. Kuala Lumpur is too far away and the traffic is impossible. Stay here to allow easy travel. The hotel has the Colonial feel to it.The staff all make your stay a real joy. For a business man this hotel offers all the facilities of Kl Hotels and more.God sleep with no traffic noise or high rise around. The local areas offer night life is you require evenings out
August 20, 2014
Rated 5.0 out of 5.0 by NSF58 Great place to be
Fantastic staff everywhere I went in this lovely hotel away from the hustle and bustle of a busy city.
August 19, 2014
Rated 3.0 out of 5.0 by Ayat0llah In need of refurbishment
Rooms looked old and a little run down. Clearly in need of refurbishment. There was a musky smell in the room when we arrived and we had to use deodorant to equalize it.
August 12, 2014
Rated 5.0 out of 5.0 by Greg1962 Great return visit
This was our second visit to the Holiday Inn Glenmarie and by far the best. It felt like every member of staff went out of their way to make my wife and I comfortable and meet our needs. The room was excellent and our appreciation to Juliana for the arrangements she made for our stay. I was particularly impressed when the hotel contacted us in a taxi we had caught from the hotel foyer. The fact that the lobby staff knew the taxi and the phone number of the driver who picked us up shows how much they keep an eye on the safety and security of their guests without being obtrusive. We enjoyed three of the dining facilities on during this stay and enjoyed high quality food and excellent service at all venues. While the location is not in the centre of the city it is a wonderful retreat from the hustle and bustle of KL. We will be back in October.
August 11, 2014
Rated 5.0 out of 5.0 by jackdesan 35 comfortable and relaxing
Comfortable stay...staff are great in service and polite...keep up the good job
August 8, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service, great golf view
This is my second stay, I live in Kuala Lumpur,
I occasionally come to this hotel for leisure and relaxation.
(1) All staff are very friendly, very appreciated!
(2) food delicious style for Holiday inn also consistent with expectations.
(3) I will definitely come back to live in the future!
August 7, 2014
Rated 4.0 out of 5.0 by Gooch25 Awesome....however
Great hotel, great staff!!!
However, when hosting an event such as a Ramadan buffet, please keep your hotel guests in mind. Could not get in to eat the buffet or use the pool to expected levels. Perhaps host the buffet in one of the spacious ballrooms, or somewhere else where guests aren't fighting with the throngs of people coming in just to eat the food. The parking was not handled very well and clean up afterward didn't live up to standards. The breakfast area wasn't always as clean as it should be.
August 6, 2014
Rated 5.0 out of 5.0 by mr b apple The best hotel
Relaxing..comfortable..enjoy...best service..nice food
August 6, 2014
Rated 5.0 out of 5.0 staff
Thanks for the staff make our family enjoying our hari raya holiday. Especially front desk madam relina and freiend and executive club staff.
August 3, 2014
Rated 5.0 out of 5.0 My stay in holiday inn Glenmarie
I stayed here for 3 Nights and had one of the most warm welcome ever at a Holiday Inn. we have been upgraded to an Executive Room. The hospitality was outstanding ,The staff help to arrange the transport to the Airport early morning when the Taxi delay they offer us complementary breakfast for 2 even we already check out which we find it very good, the Taxi do not come so the one of the Staff drive us to the airport and charge us same as Taxi charge.
The Room overlooked the Glenmarie Golf Course and is well equipped, clean and state of the art. Hotel Guest can use the excellent facilities of the Golf and Country Club incl. the Gym and the Golf Course. They have two pools and a nice Lobby Bar. I will stay in this hotel next time I come to KL.
July 31, 2014
Rated 5.0 out of 5.0 by HughieMax GREAT STAY
Excellent experience and well worth a visit! As great an experience as you could imagine. Relaxing and fun. Staff very helpful, especially on reception.
July 30, 2014
Rated 5.0 out of 5.0 by HughieMax FANTASTIC EXPERIENCE
I stayed twice at the Glenmarie during July 2014 and both stays were excellent. From the minute I checked in, the staff were extremely helpful and supportive. Special thanks to Lyn and Rosi for making both stays special. As myself and my colleagues were working and then returning to the hotel in the evening, it was great to relax and unwind in a truly spectacular setting with a hassle free environment. Thank you to all for a fabulous couple of stays. Hope to see you again. Hugh
July 30, 2014
Rated 5.0 out of 5.0 by Wally5307 Excellent business venue
Staff in the Executive club are to be commended on excellent service and friendly communications. Their ability to remember names is outstanding.
July 29, 2014
Rated 5.0 out of 5.0 by rg-spain Stay from 7/23 to 7/25
Excellent hotel. Only negative comments are the step down into the bathroom which tripped me up several times and the distance to the gym (located outside of the hotel in the adjoining country club).
July 29, 2014
Rated 5.0 out of 5.0 by travelbug35 excellent for business & leisure
I have been staying in this HI hotel for a couple of times and every time it has an excellent service. The reception recognizes me as a reward club member and gave me a welcome drink and first priority check in.
The best thing about this hotel is the good size and comfortable room, the main restaurant and not too far from KLIA. It can be reached via the LRT. You have to take a shuttle or a taxy from Kelana Jaya LRT station. But the difference with taxy fare is not much but may be significant if you go to the airport (going from the airport to the hotel by taxy is cheaper than going to the airport!). The hotel provides a shuttle service to/from kelana Jaya LRT station which makes going to anywhere in M'sia a piece of cake.
I would certainly recommend this hotel to anyone coming to M'sia for business or holiday.
July 28, 2014
Rated 5.0 out of 5.0 by Erick7929 Comfortable room and great service
I was welcomed as an IHG card member and the hotel staffs are friendly and approachable. They attended to my needs in the shortest time possible. Will be back whenever I visit the same customer site.
July 22, 2014