Rated 4.4 out of 5 by 399
Rated 4.0 out of 5.0 by cmiles Warm Apple Crisp - more like cold apple tart , golf package misleading
ordered a warm apple crisp with ice cream. see attached picture, after about 25 minutes received melted ice cream, very small COLD apple tart , and some grapes and a few strawberries. when making the reservations for the 3 day holiday weekend. I was told there was a stay and play package RM350 per person per day . after finalizing plans , I was advised it did not apply as was a holiday weekend and golf on Saturday is for members only . the advertisement give me via email had zero restrictions. I pointed this out to Siti and she admitted her mistake. but for me to be abel to stay and play , I would need to pay an additional RM70 per person per day. I accepted in protest as it was too late for me to make other arrangements. a good hotel, good customer service would have honored the quoted rate and absorbed the RM70 per person per day
July 22, 2015
Rated 5.0 out of 5.0 by NLDorasamy Good Stay
Would like to say thanks to all the team members of the hotel they did a very good job, well done. My first pick of the hotel in the future is going be Holiday INN.
Keep up the good job!!!
July 22, 2015
Rated 5.0 out of 5.0 by A Very Frequent Guest Highly Recommended
One of the best hotels I've stayed so far. The rooms are clean and very comfortable. The bed is great and it's able to give the spine a good support and rest...very comfortable indeed. The staff are also very friendly and helpful. Additional points also given to the nice food being served during breakfast at the restaurant. Overall comments.... A Great Hotel
July 21, 2015