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Rated 4.2 out of 5 by 242 reviewers.
Rated 2.0 out of 5.0 Conference Experoence Room was clean. Office staff for the evening shift was nice. The day shift staff were rude, uncaring and seemed to enjoy talking back to guests. I witnessed two occasions where a staff member at the front desk talked loudly and shrugged off guests. I was there to attend a nursing conference. The location was terrible. The hotel offers breakfast and dinner. No lunch. Because if this we had to travel a few miles away for lunch. The hotel offered a beverage table of coffee tea and ice water for two of the three days. On the third day it was removed. When I asked the front desk if we could have water in the room the front desk clerk shrug her shoulders and said with a nasty snort sorry for your luck. Sorry for my luck? What? I'm a human being! The woman was pregnant. I bet she wouldn't tolerate being told sorry for your luck if she had no access to water. Our instructor went out and was verbally accosted by both the event coordinator and the general manager. What was in the contract was not what was made available to us. Our instructor had to change the second weeks location to somewhere else because the hotel was not accommodating. Because of this it became a game and they refused to provide us with water. After a bit the general manager did provide us with bottled water. No one should have to fight to get water. We would have been happy with ice water and the cups plates and silverware back that the hotel threw out when they took our table away so we could get our own water. It made us all disgusted. I used to think highly of holiday inn but this experience was so disheartening. What ever happened to good customer service? March 2, 2015
Rated 5.0 out of 5.0 by Felt like I was at home. The staff at this hotel are very friendly! My room was clean and comfortable and I had plenty of amenities to chill and relax in the room. The restaurant and bar lounge was beautiful and the food was excellent! I will definitely be coming back to stay again!! March 2, 2015
Rated 3.0 out of 5.0 by About average Nothing too great, nothing too bad. A small but decent breakfast buffet, quick in/out. Rooms need some updating but fairly good price for the area. March 2, 2015
Rated 5.0 out of 5.0 by good night sleep I had a good night sleep and was well rested for my next day at work breakfast was great and I got all my work done great job February 28, 2015
Rated 5.0 out of 5.0 by dinning room We are use to having a complementary breakfast. This was not. Food and service were good. February 27, 2015
Rated 4.0 out of 5.0 by Valentines Day in PA Good location next to the freeway. There is construction going on next to the hotel which is quite noisy in the morning, otherwise a quiet location. Seems like an older property that was recently renovated. Staff was friendly. We had a dog with us, no problems getting a pet friendly room. Close to good restaurants. February 26, 2015
Rated 5.0 out of 5.0 by Great Food at 1750 Bistro Amazing food at the Bistro, perfect way to celebrate Valentine's Day and my husband's Birthday! We chose to eat at the bar and the service and atmosphere was perfect. Very friendly staff. February 24, 2015
Rated 5.0 out of 5.0 by stay was restful On one of the coldest days of the winter it was nice and warm and hot tea and coffee was so nice sleep was so nice and breakfast was great thank you always a nice stay February 21, 2015
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