Rated 3.0 out of 5.0 by 2002flstc Did a blind person pick the hallway carpet pattern?
I stayed in the "A" wing. The room was designated for handicapped individuals but was quite nice (except for the low tables).
The hallway carpet pattern was quite bizarre to say the least.
There was no breakfast and no coffee available when I checked out at 7:40 am.
Parking was also an issue, the front parking lot of the hotel was quite congested. They need to add more parking spots.
May 7, 2013
Rated 3.0 out of 5.0 by KBryant A Little Old, but Excellent Staff
The property could use some updated touches, particularly the room had a lot of marks in the door frames, etc. However, the staff is excellent and very helpful; dedicated to making your time with them relaxing and enjoyable.
May 6, 2013
Rated 1.0 out of 5.0 by Dad65 Very disappointed
Stayed four nights. Had stopped-up drain in tub for two nights (water up to our ankles). Upon returning to our room the last night, the door had been left open by the cleaning person (most of our belongings were left in the room that day).
We will not be staying in this hotel in the future!
Note: We usually stay at Holiday Inn Express - Never been disappointed!
April 29, 2013
Rated 5.0 out of 5.0 by weddingguests VERY IMPRESSED!
Many of our guests stayed at this lovely, clean motel, when attending our son's wedding. Kelly was so helpful and accomodating. We were extremely impressed when the staff went beyond the call of duty and kindly offered to refund our money when the wedding pianist wrecked his car and was unable to keep his reservation for the first night. We highly recommend this lovely motel with beautiful facilities and gracious staff.
April 12, 2013
Rated 5.0 out of 5.0 by ACS1 Very Nice Property !
Enjoyed my stay very much. This is an updated Hotel. The on-site Lounge is a big plus!!
March 29, 2013
Rated 2.0 out of 5.0 by Gman2 4th floor in B section smelled of smoke
My room, 426, smelled of smoke. So much so that my cloths reeked of smoke. Everyone I spoke to on that floor also had the same issue. I believe that this floor must have been a smoking floor.
March 25, 2013
Rated 3.0 out of 5.0 by Tonya06 Nice Hotel... bad service.
I have stayed at the Holiday Inn for several weeks now due to business travel. The hotel is nice and has a nice bar and restaurant. The staff of the hotel and the bar has left me quite unsatisfied. The front desk staff is less than 'greeting' when I arrive each Monday. They are very robotic in their approach. When I arrive each Monday I have 'all' of my luggage and I am instructed that I have to walk down a set of about 7 steps in order to get to my room. My hands are full and my luggage is heavy and I have to lug the luggage down these steps upon arrival and back up steps upon my departure. It does not make sense. If this is a flaw of the hotel design then they could at least have a staff member there to assist if needed. The staff of bar is also quite 'unfriendly'. I have sat at a table in the bar with several coworkers only to be completely ignored for more than 1/2 hour and this has happened on more than one occasion. We have mentioned it to the staff only to be laughed at and told 'we would get a free drink' the next time in. We don't really care about 'free' since we are traveling for business. We only want to be acknowledged and waited on and don't think that is too much to ask.
The hotel is clean and quiet. The gym is pretty nice with several t.v.'s. It has the potential to be an awesome hotel but the customer service leaves somehting to be desired.
March 20, 2013
Rated 5.0 out of 5.0 by GroovyMomMom Clean, comfortable
This is the only hotel I stay in when I visit my daughter in Lansdale. It's reasonable, close and always clean.
March 7, 2013