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Rated 4.1 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by Great service Staff always take care of all your needs. Hotel is clean and comfortable. Refrigerator and microwave are included in the room for no additional cost. October 9, 2014
Rated 5.0 out of 5.0 by Welcoming place with good restaurant and comfortable beds I stayed recently for 5 days; during that time, I found the service to be excellent and the help personable. BUT the last morning I asked if there was an outgoing mail basket and was told that mail was not picked up at the hotel; instead, they have a post office box. I asked if someone could just mail the envelope I was holding and I was told no; I pointed out that if someone went to the post office to get mail, they should be able to mail one envelope (already stamped). I was told that the woman at the front desk could call a manager. I thought it was easier to just drive to the post office and did, but I think that this interchange reflects some poor training and should be addressed. October 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and accomodating service My stay was extended due to flight cancellations and the staff was very accommodating with the extending of the reservation. Room service was quick with a great variety of healthy selections. October 6, 2014
Rated 5.0 out of 5.0 by Nice property, newly remodeled. Excellent motel, great front desk staff and clean rooms. Will stay here again. Food was real good. October 6, 2014
Rated 4.0 out of 5.0 by Adequate and convenient Located immediately off the turnpike, the Holiday Inn - Lansdale serves our purposes for semi-annual visits to the surrounding area. October 2, 2014
Rated 4.0 out of 5.0 by nice hotel Everything about the hotel was great! Road construction outside my hotel window, not so great. October 1, 2014
Rated 4.0 out of 5.0 by Home away Welcome to another Holiday Inn IHG Property in Pennsylvania September 30, 2014
Rated 4.0 out of 5.0 by Very comfortable few days at Holiday Inn The staff was excellent especially Amanda at the front desk and Rachel in the bar area. I was immediately upgraded to a suite, and the room was very comfortable. Would definitely recommend this hotel. September 28, 2014
Rated 2.0 out of 5.0 by Poor Air Conditioning As soon as we entered the room my wife and I noticed that it was warm--I would guess 78 to 80 degrees. The Air conditioning unit was set at 70 degrees and came on and blew cool air at regular intervals, but the room never cooled down. The temperature outside the hotel was cool enough that just the fan would have been sufficient except the fan was so noisy that we had to turn the TV up so loud that I was concerned about disturbing people in adjoining rooms. Luckily I found an old pair of ear plugs in my toiletry kit and they muffled the noise enough that I was able to fall asleep. Surely someone on the hotel staff must have noticed the noise the AC unit was making and reported it. Did management just ignore it?? September 26, 2014
Rated 3.0 out of 5.0 by Squeaky bed Being a Platinum member, we stay at HI's whenever we travel. Service September 25, 2014
Rated 1.0 out of 5.0 by The no sleep hotel. We came to holiday Inn Lansdale for a wedding on Sept 20th 2014. We came a day early to relax. There was construction right out side our window room 136. The digging and banging was non stop until 8 pm. Fri. Sat morning it started again at 6:15 am. By the time we left for the wedding at 6 pm we all had headaches. Sunday we thought we would be able to sleep but it started again in Sunday morning at 7 am. I am sure they new when we checked in the construction was going on and loud. They could of given us a room in the front. As it was they did not even put us on the floor with all the other guest for the wedding that was blocked off. When I asked they said. They did not know what rooms everyone was in. Sure that was not true. They all arrived on Sat. On Sat when we asked for another room they said the were booked solid for sat night . T So instead of having a wonderful weekend we had a very stressful and exhausting weekend. With no sleep what so ever. Signed a very unhappy guest September 24, 2014
Rated 5.0 out of 5.0 Quiet and comfortable room. Very, very quiet. Bed was super comfortable. Location was good and the food was excellent. Would definitely stay there again. September 24, 2014
Rated 1.0 out of 5.0 by Go across the street to the other hotel! Upon check-in, we walked up the stairs to our room; there were old cigarette butts crushed into the carpet, and when we got to our room we found hairs in the sheets. Highway construction started at 6:00 am Saturday morning, and it was so loud that sleep was impossible. When we discussed options with the front desk staff, we were told that "It's not under our control; there's nothing we can do." Future guests should be aware that highway construction (30 feet from your bedroom window) will make sleeping at this hotel impossible for at least the next few weeks. The breakfast buffet is also a complete waste of money - go anywhere else to eat. Eggs were cold and soupy, oatmeal was a solid mass, and there weren't many other options. September 23, 2014
Rated 5.0 out of 5.0 by Pleasant surprise I was pleasantly surprised that everything I needed to use at this hotel work perfectly and was clean. The room was very quiet and believe it or not, the front staff were actually, uhm... fun and festive for some reason. September 22, 2014
Rated 5.0 out of 5.0 by Very impressed with the hospitality of the staff During recent business travel I had a very pleasant experience at this particular Holiday Inn. The rooms are very clean and the restaurant has excellent food.I would strongly recommend this hotel for both business or leisure travel. You will be very pleased with your stay at this property. September 19, 2014
Rated 5.0 out of 5.0 Stairs Very comfortable room. Lovely whirlpool bath. But stairs before elevator was awkward. They had a chair lift for the other wing. But the layout was awkward. Food and Lounge were both great. Housekeeping was very friendly. We were running back and forth between several room and the pool with the kids, for most of the morning, constantly under foot and they were very pleasant. September 18, 2014
Rated 4.0 out of 5.0 by Carpets in common areas Carpets in the Common areas mainly the stairways was very dirty and stained. September 18, 2014
Rated 3.0 out of 5.0 by Convenient, Clean location Good, Basic Travel Hotel Try it sometime if you're in the area September 10, 2014
Rated 4.0 out of 5.0 by Comfortable bed and clean rooms Beds were comfortable and the rooms were clean. Staff was professional, courteous and considerate of guest needs. September 5, 2014
Rated 1.0 out of 5.0 by stink of smoke see survey room was non smoking and ordered that way specifically-it stunk sooo disappointed August 29, 2014
Rated 5.0 out of 5.0 by Service and location location was our primary choice ,and ease of making reservation Very clean.Staff very good and helpful. August 22, 2014
Rated 4.0 out of 5.0 by Pleasant personnel and husband really like the pillows. The personnel we encountered were very pleasant and friendly. My husband really like the pillows which is wonderful as I was going to pack his pillow but suitcase was full. Only problem we encountered was with the restaurant being closed for breakfast at 6:30 am. Sign said opened at 6:30 am and the night clerks even said it opened at 6:30 am. However, when we came down morning clerk said it didn't open until 7:00 am and a new sign was going to be put up with new hours. We were offered coffee but we were looking for a sit down breakfast before our trip home. August 21, 2014
Rated 5.0 out of 5.0 by front desk the front desk personnel were extremely friendly and helpful. August 21, 2014
Rated 5.0 out of 5.0 by Perfect stay Stayed overnight for the Philly Folk Fest. Room clean and comfortable; fridge and microwave were a nice surprise. Front desk staff and manager could not have been more pleasant and helpful when room charge did not match my reservation confirmation. All worked out smoothly for sure. Bonus: terrific and well priced Sunday brunch. Will be back next year! August 20, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised Honestly, we expected a lesser quality hotel experience but were very pleased with this Holiday Inn. One of our son's recently moved to the area so we will be back and stay at this location. August 19, 2014
Rated 5.0 out of 5.0 by Good Location, Good Value Nice room with all the things I required: Refrigerator, Microwave, WiFi, Cable television. Very attentive staff from the front desk to housekeeping. August 19, 2014
Rated 5.0 out of 5.0 by our stay I will only stay at this hotel when we come to Landsdale. Our group of friends has our parties and get togeathers here and we love this place, John and Anna go above and beyound to accomodate us and they treat us like family while were there. I would recommend this Holiday Inn to anyone staying in this area as I know they will receive outstanding treatment . I give it 2 thumbs up. And our dog Otis love's all the attention he gets from the staff as the have adopted him as their own. August 18, 2014
Rated 5.0 out of 5.0 by BEST PLACE TO STAY IN THIS AREA!! When we travel to this area, we ALWAYS stay at this Holiday Inn on Sumneytown Pike. The Staff, Room, Services, etc. are excellent. We really enjoy our time here! August 13, 2014
Rated 4.0 out of 5.0 by Superb Sunday Brunch Management was VERY professional. Even with hectic guests continually interrupting. Hotel "wings" or room location need to be made clearer. My wife loved & appreciated the Hotel staff was willing to find us and escort us to our room location. Heat emitted a burning odor and carpets could have felt cleaner but bed was extremely clean & comfy. Good value. Nice 1 night stay. July 25, 2014
Rated 3.0 out of 5.0 Nice place Everything was great about our stay except the noise. Our room was right by the elevator on the main floor and I woke up several times because it was so loud. I did not complain because we were only there one night. I daughter was on her way to camp so we had a fan in the car. When we plugged that in it helped drown out the noise. I would stay there again but in a diff. room. July 24, 2014
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