Rated 5.0 out of 5.0 by ghalebalkhaseb Comfortable and excellent service
The Hotel is very nice, and the services and staff are all very good.
its just excellent
May 14, 2013
Rated 4.0 out of 5.0 by Rabih Very Comfortable place
As usual, everytime in kuwait, i use this holiday Inn
warm welcome, good and comfortable room, plus a great variety of food & restaurant, nad do not forget the live pianist in the lobby where you can enjoy a light snack or a good beverage
April 23, 2013
Rated 4.0 out of 5.0 by Ronnie45 Satisfaction Guaranteed
The bed is comfortable. The bathroom is neat. Overall I am satisfied with the room.
April 16, 2013
Rated 5.0 out of 5.0 by malek37 Friendly Staff, Good restaurants, Great Service with smile
My overall stay was hassle-free. Hats off to all the staff including pick up drivers, reception and room service. We landed at 6.30 am and were in hotel by 8am. The staff happily got our room ready (early checkin) while we went for breakfast. I stayed there with the family including one infant. There were few odd room service requests like warming baby milk etc, but there was no problem from staff.
The location is great. Although they had good restaurants onsite, there were variety of restaurants within 2-3 minutes walk outside. Taxis were readily available for 1-2KD (cheap compared to UK or US).
The room was spacious and comfortable although we didn't spend lot of time there! The house keeping was excellent as well.
The only problem was people smoking everywhere including in restaurants! Reminded me of UK 10-15 years ago. This was same wherever we went in Kuwait.
Overall, a pleasant experience. Thanks to all the staff. I would recommend it.
April 15, 2013
Rated 4.0 out of 5.0 by Frank61 Comfortable bed and nice service
The room was large and clean and the staff was really friendly and efficient. Food is good. Overall in line with the brand. Fully recommended.
March 27, 2013
Rated 5.0 out of 5.0 by Sophocles Pleasant surprise
Holiday In was not my first choice. I did howver check out with a deep sense of satisfaction.
The room was spacoious , restaurants and public areas extremely inviting and the service friendly and warm
I shall definitely be back
March 12, 2013
Rated 1.0 out of 5.0 by samish21 delay check inn, did not treat me as platinum ambassador
no more to say ,platinum ambassador is nothing for them
February 2, 2013
Rated 5.0 out of 5.0 by Prasiatko48 Excellent service and an enjoyable stay.
Overall an excellent stay and I was made to feel most welcome. Initially my room was not ready on arrival, however the young lady on the check-in desk was most helpful and very apologetic. (M/s Chris) She spoke to one of her colleagues (Front Desk Manager?? I think) and I was upgraded to a suite. Very nice indeed. A very pleasant and professional lady and an asset to the hotel.
December 27, 2012