Rated 4.0 out of 5 by 111
Rated 5.0 out of 5.0 by second stay at this HI best hotel for value in La Mesa/El Cajon area
This was my second stay at this Holiday Inn property. Enjoy the location and easy freeway access of getting from hotel to various locations in San Diego area. Room was spacious, clean and shower is roomy. (Like it when the shower curtain does not touch you.) Selected a king room away from the elevator and slept wonderfully, very quiet. (Found out that during my stay the property was completely sold out.) King bed was firm and just right. Liked the choice between soft and firm pillows already on the bed without having to ask. Front desk is excellent and really tries to help you. Joshua and Andre both went out of their way to ensure that my return visit was just as good as the first. There is parking in front and behind the building. Parked in front and felt very secure.
Last time as Priority Club member got breakfast vouchers. This time was told program had changed and no vouchers. Would like Holiday Inn to reinstate the breakfast vouchers. Breakfast at this property is really good!
February 23, 2014
Rated 5.0 out of 5.0 by vacation2525 Wonderful stay!
I'm so glad that I picked this hotel for my 4 nights stay in San Diego. It was about a 15-20 minute quick drive away from all our activities and the staff up front was so accommodating. From bringing us extra towels after hours, finding us an extra phone charger, helping with itinerary ideas to printing out directions, they were more than helpful. This hotel is super clean, quiet and in a nice neighborhood next to good shopping. If you're looking for a great hotel...this is it!
January 27, 2014
Rated 5.0 out of 5.0 by betterplacestostay great place to stay
ive stayed here several times, and will continue to stay here into this next year. the room is always comfortable, clean and the staff is always very friendly. on occasion they give me a room upgrade which is greatly appreciated.
thank you for your great property
January 11, 2014
Rated 5.0 out of 5.0 by jlanzago Good, spacious clean rooms and great service
The rooms are large and comfortable, nice to stay in. I felt very sick in the morning with a terrible headache, so I needed to extend my check-out time. The staff gave me three more hours.
The downsdide is that they did not have and would not get me an Advil or similar, so my wife had to walk to a 7-Eleven nearby in order to get it. But if I was alone there was no way I would have been able to take a pain reliever, this is something to consider. I believe all hotels should have those OTC medication in cases like this.
January 8, 2014
Rated 5.0 out of 5.0 by Hammer47 King sized room
coffee at Mesa shop better then starbucks.
All were well trained and efficient
January 2, 2014
Rated 4.0 out of 5.0 by Vacation 2013 My stay
Hotel location is very convenient and rooms are very clean. I had an issue with billing, what was confirmed at the time of reservation and what was billed was not same. The difference was $20 per night. I was in a hurry while check-out and later I found the issue when I found the receipt in my email. The hotel staff couldn't help and I need to wait for a day to speak to the manager. Finally the manager corrected the charges. I wonder these billing issues with such a big hotel network and I need to forward my original reservation to prove the rate. I need to mention that I made my reservation directly through ihg.com.
Except that hotel is great for all purposes, staying with family or on work.
December 31, 2013
Rated 4.0 out of 5.0 by Redgardenjacks Nice rooms and staff
Very nice front desk staff, nice restaurant with very friendly waiters, and rooms were updated and clean. Daily room cleaning was a little spotty as I didn't always get full towel set replaced and they once forgot to refresh the coffee supplies, but otherwise it was pretty good. We would definitely stay here again.
December 30, 2013
Rated 4.0 out of 5.0 by Holidaytraveler1988 Roomy and Comfortable
I really enjoyed my stay at this Holiday Inn. The room I had was on the third floor and was near an elevator so it was easy to go in and out of the hotel as I was staying here throughout the holidays and was often coming and going; Every time I left the room it was cleaned and tidied by the time I returned and I was never bothered while I was relaxing in the room. I found the bathroom to be spacious and relaxing and the overall room really suited my needs.
I was disappointed in the curtains as you cannot close them to blackout the early sunrise (making sleeping-in quite difficult) and at times I could hear people coming and going in the hallway.
December 30, 2013