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Rated 4.1 out of 5 by 32 reviewers.
Rated 5.0 out of 5.0 by Excellent experience My room was large, well equipped, and very comfortably furnished . Plentiful parking. Bed was very comfortable. I did not use food or beverage service. Staff was courteous and helpful. I'll be staying here again. June 10, 2013
Rated 5.0 out of 5.0 by Staff and management are very helpful I've stayed here 6 times in the last 8 months - and the service continues to improve. Gary, a manager, and Andrey, a desk representative, and all the other reps were wonderful to me during these stays. Room was clean, bed comfortable, good water pressure, large flat-screen tv and quiet...and a very convenient location. The La Mesa restaurant is simple -but the staff is great and very sensitive to the guest's needs. Having the business center and the washer-dryers also made the stay much more stress-free. Some issues with the in-room internet, but I think they were changing their providers, so that happens. June 8, 2013
Rated 3.0 out of 5.0 by Staff was good at fixing things when brought to their attention We stayed at this hotel for 6 nights because it was close to some relatives we were visiting. Hotel room had a musty smell, there were not any other available suites for us to move to. We were collecting our empty water bottles in a bag that was mixed in with our snacks, the bag of bottles disappeared the 1st day. They had to go through our bags of things on the table to find the bag of bottles. We did not feel safe leaving items in the room after that. Pool was dirty, had trash floating in it the 1st day. It did stay clean after that day though. I was advised I would get points for this stay, to my surprise we received 0 points for the stay. Fold out couch had dirty sheets with crumbs and hair all over it. Staff did bring up clean sheets and blanket right away when we told them about this. Hotel staff was really good about bringing us extra towels whenever needed. Rates were a little high to not offer a continental breakfast. June 7, 2013
Rated 5.0 out of 5.0 by Great Choice I stayed at this Holiday Inn for business and felt well taken care of. The staff at the desk and the restaurant were very attentive and extremely friendly. The room was on the backside of the hotel- and very quiet. The girl at the desk had recommended this side, as I am a light sleeper and wanted the quietest area. Breakfast was very good. I would say that it is more like an upper scale Denny's or IHOP, as far as the options. But the food is much better. I did not have dinner there but had a few drinks with a colleague at the bar. The bar tender was great! The only con is that the internet was slightly slower than I find at other hotels. The Manager informed me that they were installing new equipment and upgrading the speed. That will make my next stay perfect. See you guys in June! June 4, 2013
Rated 5.0 out of 5.0 by Awsome well what can i say about this place from walking in the front desk was busy on telephone but didnt rush customer on phone or me. he handled everything professional and i didnt feel ignored. when we arrived to our room we recieved a phone call to make sure all was welll the room was beautiful and with alil candle here and there it was this romantic. the bed was comfortable the pillows made us want to go out and buy A PAIR JUST LIKE THEM. the bathroom was sooooo nice love the jacuzzie suite. it was very clean and also reminded me of a 1BEDROOM APARTMENT... i would deff. go again. the chinese food close did delivery. juist perfect i tell ya.. :) May 22, 2013
Rated 5.0 out of 5.0 by Excellent Customer Service The staff at the Holiday Inn, La Mesa is one of the best. Everyone of them goes out of their way to assist your needs. The restaurant and room service has excellent food and it is always hot and quick. May 20, 2013
Rated 3.0 out of 5.0 by Clean rooms good price The rooms were clean and comfy. I did not receive the room I had requested even though I was told how to book the room to increase my chances, however, I was told that it was not a guarantee. However, it was a weekday night and the hotel did not appear busy. The restaurant food was good. I arrived early in the am and was one of the only people in the restaurant. Service was just OK. May 18, 2013
Rated 3.0 out of 5.0 by Affordable You get what you pay for. We started off booking a suite and when we arrived our unit was taken. So we had to get separate rooms and my spouse and I had to sleep seperatley with the kids. The hot tub was not working and the restaurant was horrible. Did not have bacon or waffles, had to wait an hour for food and we were the only ones in there. One highlight was the bartender at night during the week. All in all for a quiet easy located hotel,that is affordable then this is it. May 7, 2013
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