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Rated 4.1 out of 5 by 176 reviewers.
Rated 4.0 out of 5.0 by Wonderful Staff The hotel services was very good. Our only issue was dining at the La Mesa which is attached to the hotel. We had hamburgers which had been frozen and still had that frozen meat taste. July 2, 2014
Rated 4.0 out of 5.0 by Family Stay Overall, my family enjoyed the 6 nights we stayed at the hotel. The room was clean, nice and updated. The only major complaint was our shower. The first night we noticed that the shower was either extremely hot or extremely cold. No variability existed. I called the front desk and was assured that it would be put on the list for the maintenance crew the next day. The following day it still wasn't fixed. I didn't initially call again because it was late and I thought that they may still be looking into the matter. The following night was the same result - extremely hot or extremely cold. I immediately called the front desk about the issue (probably should have pressed more about the continuing problem#. They assured me that it would be fixed the next day. I noticed the next day that they changed out the faucet valve #left the package trash on the counter). Being a son of a plumber, I knew this was the problem and can be changed relatively easy. After that, the next 2 days we enjoyed the shower. I really liked the place, but I was just surprised that a simple fix took 3-4 days of our 6 day stay. July 1, 2014
Rated 2.0 out of 5.0 by Ok hotel for the price Convenient location and good price. Rooms and bathrooms need additional lighting and an upgrade. Window opened only half way, needs to be fixed. Air conditioning system is old and noisy, but works well. June 30, 2014
Rated 5.0 out of 5.0 by Great service and very comfortable room I have been staying at this Holiday Inn for many years because it is close to family and a good value with great service an a very comfortable room. I highly recommend this Holiday Inn to San Diego visitors. June 29, 2014
Rated 5.0 out of 5.0 by Great East County hotel We stay here every time we come to La Mesa. Its conveniently located to all of East County, easy to access from I8. The staff is very friendly and helpful and the bar person remembered us from last Oct. June 26, 2014
Rated 5.0 out of 5.0 by Helpful staff Very clean very nice hotel, very friendly staff, parking is a little tight. Upon checkout we noticed our bill wasn't right we took it to the front desk, Joshua went out of his way to fix the problem and more than made up for it, even though it wasn't his fault he kept apologizing to us he did fix the problem. Would highly recommend this hotel. June 26, 2014
Rated 5.0 out of 5.0 by Great experience Great customer service made a week long stay at a hotel feel more like home. Conveniently located near the highway, a mall and several restaurants made this location desirable. June 25, 2014
Rated 4.0 out of 5.0 by Restaurant experience The restaurant was quite small but the service was very good. The service personnel did an outstanding job. June 18, 2014
Rated 5.0 out of 5.0 by Good experience and customer service We had a good stay at this hotel June 9-June 16 2014. Andre (front desk) was exceptional with A-1 customer service. Hotel is in a good location and property upkeep was good. The room was nice. Overall very friendly staff. Cons: Room was open one day we returned but the front desk handled the problem. The hotel policy no pets allowed only service animals. We saw a guest sneak a dog in and I reported it to management and he did nothing. June 18, 2014
Rated 4.0 out of 5.0 by Great Value and Service!!! The employee at the front counter was very nice and helpful. The beds were comfortable and the room was clean. June 17, 2014
Rated 5.0 out of 5.0 by Great Location Great access within walking distance to stores and restaurants; adequate hotel parking June 16, 2014
Rated 5.0 out of 5.0 by nights sleep everything was very good. Good room, good beds, very quite and comfortable. Bathroom lighting was a little dim for our needs, but that's not a problem. June 10, 2014
Rated 4.0 out of 5.0 by Great Staff Staff here was top shelf. Josh at the front desk went way above and beyond to make sure we were kept smiling and I was very pleased with the location as well. The hallways, elevators, "business/computer room" and outside grounds are a bit tired and could all use some love.....actually...a lot of could the exterior and the grounds. The rooms & bathrooms are as expected and fairly appropriate for the price. June 5, 2014
Rated 5.0 out of 5.0 Great staff Room was very comfortable. Easy access to highway to go either towards the beach and /or inland. Nice restuarant /bar. GREAT staff. were Johnny on the spot when we had any problems. June 3, 2014
Rated 5.0 out of 5.0 by Friendly staff I would recommend this property without any reservations. I only stay here when I'm in the area. June 1, 2014
Rated 4.0 out of 5.0 by Good Times My family and I went for the weekend. As I checked in I was promptly helped and was checked in quickly. Staff that evening were very friendly and have excellent customer service. We had breakfast in the Mesa Grill which also had excellent service. When in San Diego in the future I will definitely stay at this hotel. May 29, 2014
Rated 5.0 out of 5.0 by Convenient location and excellent service The Holiday Inn La Mesa is conveniently located near SDSU. It's reasonably priced and the staff were very welcoming and helpful. We opted for the breakfast package and were impressed with the delicious breakfasts. Overall, we were very pleased with the room and our experience staying there. May 22, 2014
Rated 5.0 out of 5.0 good value and very clean An excellent stay near San Diego State University which was important as we were going to attend our son's graduation. However the taxi cab drive was almost 50 dollars. The hotel was very nice and it was an easy walk to pick up some shoes. We also had a good complimentary breakfast. May 21, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn I've stayed at Everything except the Mesa Lounge Restaurant was Dirty. There was a big white stain on one of the chairs in the room. The air conditioner rattled every time the compressor went off, waking me up each time. I didn't have the time to change rooms, very compressed for time. There were signs for exterior elevator maintenance on each floor, but no evidence any work was being done to correct the terrible condition of the entrance to the elevator on each floor. May 19, 2014
Rated 5.0 out of 5.0 by Good Experience Friendly staff, restaurant on site. I would recommend this location to friends and family. May 18, 2014
Rated 5.0 out of 5.0 by san Diego Outstanding and clean no recommendations at this time very well maintained. May 12, 2014
Rated 5.0 out of 5.0 by Well worth the money Nothing fancy or gimmicky here. Just clean rooms good staff and excellent prices. Another plus is it's proximity to the freeway , shopping and restaurants. This is one I keep going back to. May 7, 2014
Rated 4.0 out of 5.0 by Construction and parking The property overall is nice and in a convenient location. Not sure if it was construction or what but for a woman alone, I was not comfortable with having to park in back after I returned from dinner. I would still give the place a good rating though, the staff were great and polite and the room was clean. When reservations are made, construction should be disclosed if it was not in this case. Not sure if this was the case, as I did not make the reservation. April 27, 2014
Rated 5.0 out of 5.0 by Great Service! I stayed at the Holiday Inn during my Spring Break and had an amazing experience. From the moment I checked in, everyone was very welcoming and accommodating. This was my first time staying at this Holiday Inn and I definitely have plans to come back again next year. April 2, 2014
Rated 5.0 out of 5.0 by WONDERFUL STAFF! I can't begin to tell you how wonderful your staff was during my one- night stay at your hotel! Greg, Joshua, Ceasar, and Raul helped me through a difficult time by accommodating my every need! They made a difficult situation stress free. Also, the room was clean and helped me feel relaxed and comfortable. The room service was great as well! I would definitely recommend this hotel to the weary traveler. Thanks again for taking care of me during my brief stay!!! April 1, 2014
Rated 5.0 out of 5.0 by Excellent stay It started with the desk clerk, I believe his name was Joshua but I can't be certain. Anyway, I can't remember another hotel stay where I've been greeted with such a warm welcome - kudos to him for that simple yet often overlooked courtesy. The room was very clean and comfortable, and the hotel was in a seemingly good location. My only concern was the safety of my car because of the dim lighting on that side of the building (behind the 7-11), though that was unwarranted because nothing happened to my car or possessions. Overall, I would gladly stay there again. March 29, 2014
Rated 5.0 out of 5.0 by Winter Break Grounds were clean, Room was clean and well kept. Staff was very professional March 17, 2014
Rated 5.0 out of 5.0 by best hotel for value in La Mesa/El Cajon area This was my second stay at this Holiday Inn property. Enjoy the location and easy freeway access of getting from hotel to various locations in San Diego area. Room was spacious, clean and shower is roomy. (Like it when the shower curtain does not touch you.) Selected a king room away from the elevator and slept wonderfully, very quiet. (Found out that during my stay the property was completely sold out.) King bed was firm and just right. Liked the choice between soft and firm pillows already on the bed without having to ask. Front desk is excellent and really tries to help you. Joshua and Andre both went out of their way to ensure that my return visit was just as good as the first. There is parking in front and behind the building. Parked in front and felt very secure. Last time as Priority Club member got breakfast vouchers. This time was told program had changed and no vouchers. Would like Holiday Inn to reinstate the breakfast vouchers. Breakfast at this property is really good! February 23, 2014
Rated 5.0 out of 5.0 by Wonderful stay! I'm so glad that I picked this hotel for my 4 nights stay in San Diego. It was about a 15-20 minute quick drive away from all our activities and the staff up front was so accommodating. From bringing us extra towels after hours, finding us an extra phone charger, helping with itinerary ideas to printing out directions, they were more than helpful. This hotel is super clean, quiet and in a nice neighborhood next to good shopping. If you're looking for a great hotel...this is it! January 27, 2014
Rated 5.0 out of 5.0 by great place to stay ive stayed here several times, and will continue to stay here into this next year. the room is always comfortable, clean and the staff is always very friendly. on occasion they give me a room upgrade which is greatly appreciated. thank you for your great property January 11, 2014
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