Rated 4.0 out of 5 by 102
Rated 4.0 out of 5.0 by MrBe Overall Great Stay!
Stayed at this hotel for 45 days straight and the rooms were quaint, definitely not bad for the value. A few minor annoying maintenance issues with the second floor exit door slamming shut everytime someone entered exited
Restaurant. Took me a few weeks to learn about their resturant, which is not really inside the hotel but within the same compound (guess if I walked around I could have found an entrance to the hotel without walking outside, across the parking lot.
Food. Food was great, and relatively low priced. Franky and Shonda, both great bar tenders, they were always busy (according to Franky...lol), but they made me feel at home every time.
Geographic Location. Great Location, just a short walk to a 7 Eleven and a Shell (for snacks) and next to some of the best tacos i've tasted in San Diego, shot out to "Titos Taco Food" (5257 Baltimore Dr, La Mesa).
Cleaning. I would recommend a "non-allegeric"-type feather dusting, at least every other day, once again, I was there for 45 days and never seen a dusting.
June 17, 2013
Rated 3.0 out of 5.0 by Annie71 Several disappointmentds
First had to change rooms, carpet wet by the air conditioner.
I thought someone was going to help me, but did not. Took two phone calls to get a key and room number brought to me.
Then was relaxing in a chair reading and watching TV and going by the clock next to the bed when to get ready to go out when the TV showed the time when I changed the channel. I then realized your clock was 20 minutes later then real time and was late.
The light bulbs in bathroom were terrible, two different kind of bulbs and not light enough to put on mkake up.
I did tell front desk and she comped my breakfast and reduced the rate of room by 15%.
June 16, 2013
Rated 5.0 out of 5.0 by Darrell99 Excellent experience
My room was large, well equipped, and very comfortably furnished . Plentiful parking. Bed was very comfortable. I did not use food or beverage service. Staff was courteous and helpful. I'll be staying here again.
June 10, 2013
Rated 5.0 out of 5.0 by StamfordLady Staff and management are very helpful
I've stayed here 6 times in the last 8 months - and the service continues to improve. Gary, a manager, and Andrey, a desk representative, and all the other reps were wonderful to me during these stays. Room was clean, bed comfortable, good water pressure, large flat-screen tv and quiet...and a very convenient location. The La Mesa restaurant is simple -but the staff is great and very sensitive to the guest's needs. Having the business center and the washer-dryers also made the stay much more stress-free. Some issues with the in-room internet, but I think they were changing their providers, so that happens.
June 8, 2013
Rated 3.0 out of 5.0 by huff456 Staff was good at fixing things when brought to their attention
We stayed at this hotel for 6 nights because it was close to some relatives we were visiting. Hotel room had a musty smell, there were not any other available suites for us to move to. We were collecting our empty water bottles in a bag that was mixed in with our snacks, the bag of bottles disappeared the 1st day. They had to go through our bags of things on the table to find the bag of bottles. We did not feel safe leaving items in the room after that. Pool was dirty, had trash floating in it the 1st day. It did stay clean after that day though. I was advised I would get points for this stay, to my surprise we received 0 points for the stay. Fold out couch had dirty sheets with crumbs and hair all over it. Staff did bring up clean sheets and blanket right away when we told them about this.
Hotel staff was really good about bringing us extra towels whenever needed.
Rates were a little high to not offer a continental breakfast.
June 7, 2013
Rated 5.0 out of 5.0 by WrldTrvlr Great Choice
I stayed at this Holiday Inn for business and felt well taken care of. The staff at the desk and the restaurant were very attentive and extremely friendly. The room was on the backside of the hotel- and very quiet. The girl at the desk had recommended this side, as I am a light sleeper and wanted the quietest area.
Breakfast was very good. I would say that it is more like an upper scale Denny's or IHOP, as far as the options. But the food is much better. I did not have dinner there but had a few drinks with a colleague at the bar. The bar tender was great!
The only con is that the internet was slightly slower than I find at other hotels. The Manager informed me that they were installing new equipment and upgrading the speed. That will make my next stay perfect.
See you guys in June!
June 4, 2013
Rated 5.0 out of 5.0 by MelonyJ Awsome
well what can i say about this place from walking in the front desk was busy on telephone but didnt rush customer on phone or me. he handled everything professional and i didnt feel ignored. when we arrived to our room we recieved a phone call to make sure all was welll the room was beautiful and with alil candle here and there it was this romantic. the bed was comfortable the pillows made us want to go out and buy A PAIR JUST LIKE THEM. the bathroom was sooooo nice love the jacuzzie suite. it was very clean and also reminded me of a 1BEDROOM APARTMENT... i would deff. go again. the chinese food close did delivery. juist perfect i tell ya.. :)
May 22, 2013
Rated 5.0 out of 5.0 by foof1995 Excellent Customer Service
The staff at the Holiday Inn, La Mesa is one of the best. Everyone of them goes out of their way to assist your needs. The restaurant and room service has excellent food and it is always hot and quick.
May 20, 2013
Rated 3.0 out of 5.0 by niclc Clean rooms good price
The rooms were clean and comfy. I did not receive the room I had requested even though I was told how to book the room to increase my chances, however, I was told that it was not a guarantee. However, it was a weekday night and the hotel did not appear busy. The restaurant food was good. I arrived early in the am and was one of the only people in the restaurant. Service was just OK.
May 18, 2013
Rated 3.0 out of 5.0 by Mike2185 Affordable
You get what you pay for. We started off booking a suite and when we arrived our unit was taken. So we had to get separate rooms and my spouse and I had to sleep seperatley with the kids. The hot tub was not working and the restaurant was horrible. Did not have bacon or waffles, had to wait an hour for food and we were the only ones in there. One highlight was the bartender at night during the week. All in all for a quiet easy located hotel,that is affordable then this is it.
May 7, 2013
Rated 1.0 out of 5.0 by mommykins1 Soured us from staying at Holiday Inn again
Maybe we expected too much. We booked this Holiday Inn when we had a death in the family. We don't know San Diego area at all and just tried to get semi-close to the mortuary. Disappaointed in the food at the grill attached to the hotel. Then we tried a breakfast and there were no clean tables or anyone available to clean them. Needless to say we went somewhere else. As far as our room, the lighting was so dim even with every light on we felt like we were in the dark and I had a hard time doing hair and makeup for that very important event. Beds were not comfortable at all. But I have to say again the lighting was the worst thing..
May 5, 2013
Rated 5.0 out of 5.0 by NDWes Nice
The facilities were very nice and the motel personnel were very courteous. Clean and relatively new. Easy on and off I-8.
April 29, 2013
Rated 5.0 out of 5.0 by Iamcjweiss Great value
Pleasant staff, clean rooms, comfortable beds. Will stay again.
April 18, 2013
Rated 4.0 out of 5.0 by Celtic20 Great Staff
Great staff always willing to help (reception/housekeeping). Great location for me as it was close to where I needed to be. Hallways are looking tried as the room I was in. Time to start doing renovations. Food at restaurant was good at breakfast.
April 16, 2013
Rated 4.0 out of 5.0 by SteveC24C Excellent
I enjoyed my 2-night stay at the Holiday Inn-La Mesa. The room was in good condition, the breakfast in the attached restaurant is very good, and staff was polite and accommodating. The only disappointment was that the hotel's WIFI signal did not reach my room (which was all the way at the end of the building).
April 15, 2013
Rated 5.0 out of 5.0 by TinaFromPasadena Third time's a charm!
I've stayed here several times now and each time I've had a really good experience, especially with Staff. They are always extremely helpful and cheerful!
The rooms are really nice and have no complaints there however it would be nice to have a microwave in the room, or a place where you can heat your food (maybe in the vending area?)
Overall - great place and I'll continue to stay here while visiting family!
April 12, 2013
Rated 2.0 out of 5.0 by MT619 Overcharged for rooms
The rooms were nice and the staff was friendly during our stay, but I booked the rooms online 2 months in advance, and then was charged $44 extra per room. I have email confirmation from my original reservation with the original price I was told I would pay, hopefully they will correct this mistake. The rooms were worth the price I was quoted, but definitely not worth the almost 50% extra I ended up getting charged.
April 5, 2013
Rated 4.0 out of 5.0 by RolfBala Good value for location
Room was comfortable, safe, & clean. Staff was friendly and had a good service attitude. Only areas to improve would be fitness center--kinda lame and I had to go to a commercial fitness center with family I was visiting rather than work-out in the hotel in the morning before visiting. Did not use food & beverage, but there was a 7-11 right next door for snacks.
March 15, 2013
Rated 3.0 out of 5.0 by rwg2 NOISY ice machine!!
The property seems a little tired!!....and the ice machine on the 3rd floor was more than NOISY at times!!
March 13, 2013
Rated 5.0 out of 5.0 by Starr546 I love this hotel!
This hotel is very clean and inviting. The staff is amazing, they have Great Customer Service Skills! The rooms are so comfortable and clean. Each time I stay here I want to take the shower with me, OMG. Talk about relaxing! And the beds are supercomfortable, and those pillows are like little puffy clouds. Yes, I love this hotel! This time we had breakfast at the Hotel Restaurant 2 days and the food was so good and they give you so much. WE HAD A GREAT STAY!
March 8, 2013
Rated 3.0 out of 5.0 by Grammalin Disappointed with Handicapped Accessible Bathroom
The hotel was nice overall, but the bathroom in the H.A. room we stayed in was very small. Although it had a nice roll-in shower, the toilet area grab bars looked like they were added on as an afterthought. It would be OK for a person that can walk, but for my husband who cannot walk at all, it was very inadequate. He could not get his wheelchair far enough into the room to close the door. For this reason we would not stay there again.
March 6, 2013
Rated 4.0 out of 5.0 by Scottb512 Nice Area
The rooms were nice, the AC/Heater units could be update to provide better quality air.
The internet service was terrible, it was dial up speed, not High Speed as advertised.
February 18, 2013
Rated 3.0 out of 5.0 by Jim31 Horrible Food
The adjoining restaurant called La Meas?? had the worst food. Possibly microwaved pre-cooked chicken, cold BBQ sauce on it. The veggies were probably frozen , then microwaved, The potatoes were soggy. Also, I stay at Holiday Inn Express all the time, and you get a great continental breakfast and at least a bottle of watter when I check in. This HI charges for water and after the dinner I did not risk the breakfast if all they had was a microwave. Not a great experience.
February 18, 2013
Rated 4.0 out of 5.0 by PAMom The pool isn't actually heated
I just wanted others to know that contrary to the web-site, their pool isn't actually heated. The hot-tub was fine though. One other thing to be aware of is that unlike the other Holiday Inn in La Mesa, there is no continental breakfast, although they do have a restaurant, which I didn't try, so I can't tell you how it was.
January 28, 2013
Rated 4.0 out of 5.0 by JimSF Nice Place
Spent 2 nights here while working in the area. Nice, quiet hotel, easy on and off freeway. Rooms were nice, but small. Bathroom was updated. All in all a solid 4.
January 21, 2013
Rated 4.0 out of 5.0 by CaliSteve Nice Place in East County SD
It was actually better than I anticipated, I had read mostly positive reviews but also a few with issues. We did not encounter any problems here. The rooms are either new or updated, very comfortable and decent sized. Nice sized restroom, very sleek and new, the shower was great, good water pressure, didn't have any of the hot water issues some had. The only real issue we had was that the hotel was somewhat hard to find but a minor inconvenience. We didn't have any food so can't comment on that.
And the front desk people were really nice and helpful. Overall a very good experience, I would recommend this hotel without reservation.
January 16, 2013
Rated 5.0 out of 5.0 by Gini Big and comfort room, bed and very friendly staffs.
This is my first time stay at the Holiday Inn, La Mesa. Front desk staff is very accommodating for my needs and willing to make room arrangement for my friend so we can be closer together on a busy time of New Year's Eve. Great service and friendly staff at the hotel. My room is very big with 2 queen beds and they are very comfortable. I definitely recommend this hotel to my friends.
January 9, 2013
Rated 5.0 out of 5.0 by Linda52 Great Hotel/no complimentary breakfast
We had requested two rooms with a connecting door for my daugher and her children. We also requested two cribs which they brought up as soon as we checked in. Our experiece was great and the staff was very friendly and worked with us. My only complaint is that they do not offer a complimentary breakfast buffet like The Holiday Inn Express we normally stay at. Paying for breakfast for six people ten days in a row can rack up some money. It is because of this we will not stay at a Holiday Inn again.
January 2, 2013
Rated 5.0 out of 5.0 by travel68 Great place for East County
The east county isn't known for great motels/hotels but this one exceeded my expectations. Clean, comfortable, fairly quiet. Staff was for the most part, friendly. Price was great
December 12, 2012
Rated 4.0 out of 5.0 by guestOK Could not have been better for my needs and comfort
I was visiting familly in the area. Sister checked out hotel before I arrived -- only a mile from her house. So convenient freeways and to everything we did together. QUIET inside and out. Staff fixed a few glitches immediately for my comfort.
November 28, 2012