Rated 4.1 out of 5 by 301
Rated 5.0 out of 5.0 by SDFamily Excellent Stay
Our room was clean and comfortable when we arrived. The hotel staff was able to give directions to the room that were spot on, and later directions to the ice machine. The building was safe and clean, the staff was extremely friendly and helpful. We had a great family reunion!
July 1, 2015
Rated 5.0 out of 5.0 by Delhud51 Helpful staff
Needed to stay a little longer than the check out time and was granted a reasonable time.
Made our trip more relaxing.
June 30, 2015
Rated 3.0 out of 5.0 by bigguyforyou Poor value, dirty room, friendly staff
For the price, given the suburban location of this hotel, I expected a little something more. The staff are very friendly and accommodating, with one exception--when we arrived at the hotel, it was 2:45, and the front desk clerk made us sit in the waiting area and wait until 3:00 on the nose before she would check us in. The other staff were great, though. However, our room was dirty (grime and a thick layer of dirt along the baseboard next to the bed, and a live roach crawling up one of the walls). To be fair, we did not alert hotel staff, as we were pretty exhausted, so I cannot say how they would have resolved this if given the chance. I also think that for the price, this place could include a couple of breakfast vouchers or a small continental buffet or something like that.
June 24, 2015