Rated 4.1 out of 5 by 364
Rated 4.0 out of 5.0 by vanike nice hotel
nice hotel and great staff, room was nice and clean. hotel has easy access to the freeways, will defintely stay again.
September 30, 2015
Rated 2.0 out of 5.0 by annoyedx10 Not what I purchased
I purchased a king bed. I was informed they "ran out" and was stuck with two double beds. This is not acceptable, I should get what I bought. Once I arrived to the room it had a strange smell to it. The beds were very uncomfortable. I could also hear everything going on in the room next to me. I will not stay here again.
September 26, 2015
Rated 4.0 out of 5.0 by bidhemmer Very Good but...
Overall it was a very good experience... but (constructive criticism only) HIExpress rooms need to be upgraded, furniture seems outdated and because of that gave the impression of not thoroughly cleaned. Could not plug in a usb cord because of the lack of an outlet therefor could not charge my electronics. Cable was fair but seemed short on channel options and remote control's buttons are not all programed to work like the info and guide button which was frustrating. The elevators took long to reach our floor when exiting the hotel. We would definitely use HIExpress again as they're prices are fair and the staffs reputation is trustworthy.
September 25, 2015
Rated 2.0 out of 5.0 by MJWheeker Great Service
The front desk staff was great, friendly and took great care of me during the check in process and checking out at 4:30 in the morning.
September 25, 2015
Rated 4.0 out of 5.0 by JJW61 Great location
Good place to stay, the staff was very good. However the room I stayed in could use some sprucing up, the carpet was not in the best of shape
September 24, 2015
Rated 4.0 out of 5.0 by RMpatterson Very friendly employees
Overall great stay, friendly staff that met all of my needs while staying there. will return in the future...
September 23, 2015
Rated 2.0 out of 5.0 by jspon RUN! Run far far away!
This place needs to be shut down and undergo a major renovation. That would include redoing all the room and cleaning staff! Horrible place to stay. Rooms are filthy with a buildup of dust and old cereal behind the bed mattress. Had to switch rooms because the phone would starting ringing non-stop in the early morning hour and wouldn't stop unless you left the phone off the hook or unplugged. Phone was possessed. Carpet in both rooms I had was wavy and completely worn out creating a tripping hazard. Both rooms I had stunk from the filth left behind and poor cleaning. I will not stay at this location ever again. But I can say the front desk staff was very friendly and welcoming and apologized for conditions of the rooms. Not their fault. Management needs to go and hopefully someone with some urgency to clean the place up can take over. POOR QUALITY!!!!
September 22, 2015
Rated 5.0 out of 5.0 by lalar Perfect for our Team stay
Traveling with a high school team and this hotel met our budget. It was very nice and affordable that most parents were also able to travel and stay
September 21, 2015