Rated 3.3 out of 5 by 79
Rated 1.0 out of 5.0 by Hacker60 Staff upgraded to suite, very nice!
Only concern is paying for parking. Don't understand why this should be put upon your customers, free parking ramps available everywhere. Don't like to pay extra for a room because of location or pay for parking or internet. Should all be considered in yor pricing.
November 28, 2013
Rated 5.0 out of 5.0 by Marc92 Autumn visit to La Crosse
We spent a week in La Crosse in late October. We chose the Holiday Inn downtown primarily for the excellent location, and because we have enjoyed our stays here in the past. Our room was clean and neat as expected, and we were pleasantly surprised to find dishes and utensils included in the suite. These were replaced each time we used them. Each encounter we had with hotel staff, from housekeeping, to the bartender, to the front desk, was pleasant and they were always helpful. We will definitely stay here again on our next visit.
November 12, 2013
Rated 5.0 out of 5.0 by CollegeMomwithCorgi Location....Location....Location and Pet Friendly
This Holiday Inn is located right in the heart of the Downtown LaCrosse District. Right accross from the LaCrosse center. I asked for a pet friendly room. I was pleasantly surprised, the room was clean and no tell tale signs of pets. The staff was friendly and helpful, very accomodating. Plenty of restaurants for dining of any kind. I will stay here again.
November 12, 2013
Rated 1.0 out of 5.0 by Bishopovalley Very Dissappointed
The outside and the online photos are not an accurate representation of this property. I travel 4 days a week and this ranks in one of the worst hotels I've stayed in in years. It makes you feel like the management and ownership are not willing to put in any money to upkeep and/or update the property.
All the furniture, linens, bathrooms, carpeting, etc. were worn, broken and dilapidated.
I would not recommend this property to anyone.
November 11, 2013
Rated 4.0 out of 5.0 by WisconsinWolverine Great location - ok rooms
Rooms are large and nice. Location is great with lots of restaurants within walking distance. Beds are OK. Chairs and sofa not very comfortable. Many sinks and mirrors are chipped and showing their age.
November 2, 2013
Rated 4.0 out of 5.0 by Ldef53 Sleep quality
Wonderful bed. I got a great night's sleep.
Towels were worn, would expect higher quality towels.
October 30, 2013
Rated 3.0 out of 5.0 by Chrost Great location but no morning paper
Your location is fantastic but you lack the little things. For the price of the room I expected more little amenities. Maybe a morning paper a continental breakfast . You had USA today but it was a Sunday morning. I was told by your lukewarm staff i could get the Sunday paper 5 blocks up the street at Kwik Trip. I t was raining and cold. This may sound like nitpicking but those are things that bring people back. Remember the little things. When you charge a premium price you should get premium service.
October 24, 2013
Rated 3.0 out of 5.0 by Nickolai102584 You pay for being downtown
Clearly the steep price you pay to stay at the Downtown Holiday Inn in La Crosse, WI is because of the excellent location in the heart of downtown La Crosse. The hotel is within walking distance of restaurants, bars, shops, colleges, and the Mississippi River. However, the website did not explain that the breakfast was served at the adjoining Busters restaurant, and that it was not a typical breakfast buffet like most hotels, but instead was a sit down restaurant with waittreses. So you feel obligated to tip the waitresses serving you, which adds to the expense of paying an extra $10/ night to eat breakfast there. Also, you must provide a slip of paper to the waitress in order get your breakfast free. The hotel gives you one per night stay. My girlfriend likes to sleep in, so I would go down and get breakfast before she woke up. I had to use my slip of paper then and there to get the free breakfast, but then had to pay for my girlfriends breakfast. They should give you a slip of paper per person, per night. I did not like that. Furthermore, the room did not have a DVD player.
October 23, 2013