Rated 3.7 out of 5 by 226
Rated 5.0 out of 5.0 by corky070 clean rooms
excellent stay. I would stay here again in the near future. Thanks you
February 24, 2015
Rated 4.0 out of 5.0 by gillian419 Good Experience
I recommend this hotel. We stayed there for two nights for state ski championships and it worked out well.
February 18, 2015
Rated 4.0 out of 5.0 by DJ4597 Clean and well maintained
We liked pretty much all aspects of our stay at Holiday Inn La Crosse. The room was modern and very well cleaned. The bed was quite comfortable with darkening drapes for sleeping in. It is located a close walk to much of downtown. The only complaint is the typical in-room heating/cooling unit which is noisy cycling on and off and being winter, the heat dried the room out too much. It added up to a less than enjoyable night of sleep (waking up 3 or 4 times). Actually we left the unit off the second night and slept much better.
February 18, 2015
Rated 5.0 out of 5.0 by Manimal Nice Place Downtown La Crosse
This was a nice place to stay downtown, the lobby was a little cold, due to the cold weather, but still over all a great location if visiting downtown La Crosse.
February 17, 2015
Rated 4.0 out of 5.0 by wuellnka Comfortable bed and accommodating staff
The staff were very accommodating with parking and extra towels. Someone was able to gain access to my room that I did not know and I was horrified and the front desk was accommodating to me. The bed was very comfortable and the only reason I had troubles sleeping was because the pillows were too big.
February 10, 2015
Rated 5.0 out of 5.0 by EauClaireResident January Hotel Stay
My boyfriend and I stayed at the Holiday Inn for two nights while we were in La Crosse. Checking in was about a 60 second experience, which is great! However, to find parking was another ordeal. There was an event at the La Crosse Center and although we had a hotel parking permit, we had to park at the VERY top of the parking ramp. Not fun.
The hotel itself was great. Clean, quiet, and met our needs for what we needed...a place to sleep. One of the days I went to the front desk to get our parking pass validated though, the staff working did not look up from her computer and acknowledge I was there. I'm patient and don't expect immediate attention, however I've worked in customer service for years and know that now acknowledging a customer within 15-20 seconds can change that person's opinion of you and your service. It definitely changed my opinion of this staff.
After checking out and leaving, I checked my bank account online and noticed that the amount deducted from the hotel was $40 more than what as indicated on the receipt I got from them. I called the hotel and they stated that it was for incidentals, and that it would be removed within 3-5 days. That's fine, and it was removed, however I was not made aware of the hotel's incidentals policy prior to checking in, or at check in.
Overall, our experience was great though, and I'd probably stay at this Holiday Inn again in the future.
February 3, 2015
Rated 1.0 out of 5.0 by am- Chi Restaurant needs upgrading. Food is middle of the road
Better hotel choices in the area. Access to the hotel is o.k, but you have to park at a public garage adjacent to the hotel. The walk back to the hotel is about 10-15 minutes. If you happen to be traveling on a cold or snowy day, this is not a pleasant stroll
January 18, 2015
Rated 4.0 out of 5.0 by BigEdd Comfortable bed and close to convention center
Check in was an issue with front desk personnel. Too many different prices for the rooms with different guests.
Seems like if you walk in off the street, the room is less costly.
January 18, 2015