Rated 3.8 out of 5 by 254
Rated 4.0 out of 5.0 Overall review of stay
In the morning the noise outside facing an alley was pretty bad.
Other than not having a lounge chair our stay was very comfortable.
April 22, 2015
Rated 4.0 out of 5.0 by EME6565 Nice hotel
I travel frequently and this hotel is in a great location, very comfortable beds and pillows, quiet and has a full restaurant and bar. HBO in the nice size room. The only negatives are the décor is out of date and bathroom fan needed cleaning.
April 22, 2015
Rated 5.0 out of 5.0 by jkwow Front Desk was wonderful
had a last minute trip to Lacrosse Wisconsin to visit my daughter in college.
Forgot a few things when packing and the front desk was very helpful.
Loved the free breakfast
April 21, 2015
Rated 5.0 out of 5.0 by Steve10011001 Nice Location
Clean and nice location. Close to downtown and restaurants. Close to river and other activities. Walking distance to almost all attractions.
April 21, 2015
Rated 1.0 out of 5.0 by Chewy40 No hot water
We had a block of rooms at this hotel for our wedding reception. We checked in, then had several appts and had guests that traveled from out of state to greet. Once we got back to the hotel, we had a very small window of time to shower and get ready for our reception, only to discover we had absolutely no hot water in the bathroom. The longer the shower ran, the colder it got.
We reported the problem to the front desk when we returned to the hotel about midnight. 7 AM the next morning (the morning we were checking out), the front desk called our room and asked if we'd like to move to another room.
Also, the rate we were given on the signed "contract" with the block of rooms was not the same rate that we and all our guests were charged. It was very inconvenient to get this fixed - check out took us at least an hour.
April 20, 2015
Rated 3.0 out of 5.0 by Janie J It was ok
We stay here every year for an Annual Tournament due to convenience.
I hate staying in this particular location because the staff has never been friendly. This time, the check in girl was wonderful, but the late night guys and the girl Sunday morning were soooo rude I don't get how they could be in the hospitality industry.
April 17, 2015
Rated 5.0 out of 5.0 by tttt1 One of the better selections in La Crosse
The front desk staff were excellent. The mattress definitely needs to be replaced in the room, but it was usable. I would have liked to have seen better attention paid to in-room supplies (creamer, etc.) but when I left a note they gave me plenty the next day. I had trouble getting out of the parking ramp, and one of the staff ran out there with me and swiped her card for me. The lounge and food were good; I liked that their chicken was definitely grilled and didn't have just the caramel marks on it like at most places. The service in the lounge was fast and courteous.
April 16, 2015
Rated 5.0 out of 5.0 by cskPOOL Overall a great place to stay!
Excellent place to stay and very convenient. Would recommend for all visits to the LaCrosse area!!!
April 15, 2015