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Rated 3.6 out of 5 by 181 reviewers.
Rated 4.0 out of 5.0 by LaCrosse Biz Trip everything was good. nice room, good food and drink at reasonable prices. friendly staff. Fitness Center needs some updating... October 17, 2014
Rated 5.0 out of 5.0 by Friendly Desk Clerk She was very accommodating and friendly when we arrived and we asked about a specific restaurant and was able to give us a good recommendation on eating there. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Location was perfect in downtown LaCrosse, WI. Room was fabulous and extremely comfortable and clean. Staff very curtiuse and friendly. Would recommend to any and all for a referral. October 15, 2014
Rated 4.0 out of 5.0 by Great place to stay Good rooms and GREAT staff. Breakfast was ok, but service was good. Love the location. October 14, 2014
Rated 3.0 out of 5.0 by Close to attractions Hotel room was average. What I expected. I can't say it went above and beyond. The fitness center was lacking if you are looking for a good fitness center. I was happy with the location. First time in La Crosse, and this hotel put us close to it all. October 14, 2014
Rated 5.0 out of 5.0 by GreatHotel all around Stay here again when I am in the area. great stay. October 9, 2014
Rated 5.0 out of 5.0 by Clean My hotel room was very clean and the hotel employees were very friendly and helpful. The location was close to some very good restaurants and close to the river front. October 9, 2014
Rated 5.0 out of 5.0 by Exceptional Staff I have made a yearly trip to La Crosse for the past 15 years accompanying Japanese university students on a short-stay education program, Each time, we make it a point to stay at the Holiday Inn Pearl Street. One of the many positive aspects that I appreciate most of all about this Holiday Inn is the excellent and exceptional service the staff provides. Because my group is made up of non-native English speakers, there is sometimes some difficulty in communicating in English, but the front desk staff is always so patient and kind, making my students feel welcomed. The staff, as a whole (from the restaurant to housekeeping), is friendly and helpful, assisting with (almost anticipating) any needs that we, the guests, may have. It appears that the hotel will undergo a complete and full renovation during the next year, so I look forward to our next visit to see all of the changes. October 7, 2014
Rated 4.0 out of 5.0 by No interenet in the rooms For business travel, internet is absolutely necessary. October 2, 2014
Rated 5.0 out of 5.0 by Attention To Detail In Common Areas The only area where I saw some improvement is needed is for the staff to occasionally to walk through the corridors and pick up dishes and or glasses left by guests on the hallway floor outside their rooms.. September 24, 2014
Rated 4.0 out of 5.0 by Attentive and friendly staff I enjoyed my stay at this Holiday Inn. It was very comfortable. The staff were friendly and responsive. September 24, 2014
Rated 5.0 out of 5.0 by Courteous staff, clean and comfortable room. While in LaCrosse to visit our son we had the pleasure of staying at the Holiday Inn and Suites in downtown LaCrosse. The location was excellent, staff was courteous and helpful, and our room was clean and comfortable. Our accommodations contributed to an excellent weekend experience and we plan to stay there again when next in LaCrosse. September 23, 2014
Rated 2.0 out of 5.0 by Staff and service when I was checking in I was asking for a room away from icemachine, elevators, and any noise making devices. I specifically mentioned room exhaust fans under the window. What I got is a room overlooking several roof fans sounding like helicopters landing. I askedfor a different room, and when I was mentioned the roof fans th staff person said that it is the their fans, but finally got a new room. The room had a musky smell, it looke old. I had dinner in the restaurant, the food was terrible along with the service. The parking is hard and there is a parking fee charged. The internet did not work at he first night, I was told that they do know about it but do not know how to fix it In general the hotel does not worth to stay in even if it would be free. September 21, 2014
Rated 5.0 out of 5.0 by Room was clean and neat and staff friendly and helpful We found this hotel to be relaxing in that our room and the general areas were kept neat and clean. The staff was helpful and always friendly. Made you feel welcome at all times. the restaurant meals were good and the area clean. Wait staff was friendly and responsive. September 19, 2014
Rated 2.0 out of 5.0 by Overpriced and not the cleanest I was very disappointed with the costs associated with our recent stay- we are frequent guests of Holiday Inns everywhere and have never paid so much for a room that wasn't even clean- cobb webs in the corners, nail clippings on the carpet- was then charged a daily parking fee for a parking lot that had no available parking making my husband and I have to walk around the block to a parking garage at which point we had to have the front desk validate so we didn't have to pay twice!!! Also there was no coffee, no breakfast, no bottled water nothing without a hugh price tag- good thing we were only here for a wedding because I will not be coming back anytime soon! September 18, 2014
Rated 5.0 out of 5.0 by Relaxing place to stay This was the perfect place to bring my daughter and grandsons. The pool was great the restaurant food was excellent. Thanks September 15, 2014
Rated 3.0 out of 5.0 by Dirty Room, Good Service My first visit to his property. Typically we stay at another hotel in the area but the price was right this particular weekend. We were greeted by a very friendly front desk person and at that point, had good expectations. However... when we got up to our floor, it was very stale smelling. When we entered our room it seemed very dated and not very clean. Even my 12 year-old-commented on the cleanliness of the room. During the evening I had to change the toilet paper roll in the room and on the little self where the extra rolls of toilet paper are stored, there was an inch thick of dust and dirt. I mentioned to my mother who was also staying with us and she said that under the toilet seat it was black. I took pictures and upon checkout shared that with the manager on duty. I don't typically do stuff like that, but it was beyond disguising! He manager apologized, and asked what he could do to get me to come back and stay again (which was awesome). He gave me a small percentage back on my room, which was appreciated -- however I'd have to think twice about coming back to this location. Service was great, but I'd prefer a clean room. September 14, 2014
Rated 4.0 out of 5.0 by Comfortable and Clean Hotel is comfortable and clean and in a good location September 11, 2014
Rated 5.0 out of 5.0 by HI LaCrosse WI Excellent downtown hotel, with nice amenities and a great room for sleeping. September 10, 2014
Rated 5.0 out of 5.0 by Great service Everyone was VERY nice and service was excellent. We have and will continue to stay there! September 10, 2014
Rated 5.0 out of 5.0 by Awesome Experience This Holiday Inn is in such a wonderful location. Within walking distance to everything you could possibly want from ice cream to a wonderful dinner. The Waterfront restaurant, The Wine Guys, Dublin Square, Helm Bar.....All great places. Everything is ideal. September 9, 2014
Rated 4.0 out of 5.0 by Great service. Overall a pleasent stay. Highly recommended. Great location, near shops and resturants. Very friendly and caring hotel staff. September 9, 2014
Rated 5.0 out of 5.0 by Hoiiday Inn La Crosse, WI Across street from Center for concerts and great place to stay. Busters Grill try the pulled pork. Awesome. Clean and comfortable rooms. September 7, 2014
Rated 4.0 out of 5.0 by clean and quiet We stayed on a Tues PM. We were not able to use the hot tub on Wed AM due to maintenance work. Overall the location and service was great. September 7, 2014
Rated 5.0 out of 5.0 by nice hotel, good location This is a very nice hotel with a great location to the campus and down town restaurants and attracitons. September 2, 2014
Rated 5.0 out of 5.0 by Very nice room. Great location. Was within walking distance to a lot of different places. September 1, 2014
Rated 5.0 out of 5.0 by Summer Getaway This location is nicely located in LaCrosse which is a cute town. As "foodies" we came specifically to dine at the "Four Sisters" which is across the street from the hotel. It is also within a few blocks of two local gay venues making all of our excursions within walkind distance. Comfortable beds with plenty of pillows and a quiet room in a central location make this Holiday Inn our favorite lodging in LaCrosse. September 1, 2014
Rated 5.0 out of 5.0 by nice staff, clean rooms Over all pleasent hotel with freindly staff. the internet is a little sluggish at times but that is the norm August 31, 2014
Rated 3.0 out of 5.0 by Rooms The rooms are very dark and gloomy. They really need to be updated. I have stayed there several times over the years because of the location. I was also surprised by my bill since I felt the price was much less on line when I booked it. Air conditioner very loud August 27, 2014
Rated 4.0 out of 5.0 by LaCrosse Nice room, great staff, friendly restaurant with nice choices. August 27, 2014
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