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Rated 3.6 out of 5 by 208 reviewers.
Rated 4.0 out of 5.0 by Comfortable Comfortable rooms and great location for downtown activities. The staff was very friendly and accommodating. I highly recommend this hotel. December 18, 2014
Rated 5.0 out of 5.0 by Beautiful Property This Holiday Inn is centrally located to all points in downtown La Crosse. Just park your car and walk to everything. Plenty of wonderful restaurants (great candy and ice cream shop right across the street) and fun bars to spend time in. The Mississippi River and park are seconds away and it is lovely to sit and watch the boats. We were there in December and the lights in Riverside Park are to die for. December 17, 2014
Rated 5.0 out of 5.0 by Great sleep! Even my fussy wife commented on how great the bed and pillows were for sleeping. The armoire instead of a closet was a bit of a nuisance, but overall, loved the comfort. December 15, 2014
Rated 5.0 out of 5.0 by Excellent Stay On A Snowy Night Exceptional staff. Clean rooms. Comfortable. Perfect place to rest and relax. December 5, 2014
Rated 5.0 out of 5.0 by Great Stay Clean rooms, halls and elevator. Warm,easy to regulate heating and Friendly check in and resturant waiters. December 4, 2014
Rated 4.0 out of 5.0 by Great Staff, Poor Housecleaning We had great experiences with staff, were very pleased with our room and the amenities that were supplied. The pool was big and had a huge hot tub that was very relaxing. Our room was quite spacious, we had a King Suite I believe. Everyone was very helpful and pleasant. The only issue that I recall is when we left for the day and came back to our room that night, the maid had been in our room to clean, but it took us over 20 minutes to fully decide if she came or not. The bed was terribly made, it looked as if she just pulled the covers up a little, did not smooth out the wrinkles, the sheets were coming out the bottom and weren't tucked in. I had intended to take a picture but forgot. The room was left just how we had left it and she did the absolute bare minimum. If that. Nothing was restocked besides two new towels. I have seen how a hotel should look when a maid cleans it, this was pretty disappointing. Other than that, the front desk staff was very helpful with everything. December 3, 2014
Rated 4.0 out of 5.0 by pillows The pillows were not that comfortable. they were lumpy and my children slept without them. The mattresses were comfortable. December 3, 2014
Rated 5.0 out of 5.0 by Check in Staff and Dining Room We were very impressed with your check in staffs competence and friendliness. They thoroughly explained the parking situation and provided us with the directions we needed for our birding trip to Goose Island the next morning. We had 2 great meals in your dining room - dinner and lunch and the wait staff was efficient and attentive. November 21, 2014
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