Rated 4.3 out of 5 by 92
Rated 5.0 out of 5.0 by boiler up! Young and helpful staff
Young staff were respectful and very helpful during my short stay.
August 15, 2014
Rated 2.0 out of 5.0 by Muta71 careful of your belongings
While the visit started off nice, I am sad to say I won't be staying at this hotel again. Arrival was pleasant and we were tired so we were all looking forward to a good night sleep. Unfortunately that did not happen. The mattresses were a little to firm for my liking that it made it hard to get comfortable. But we moved on and went down for the breakfast buffet. That was wonderful. Highly recommend. Upon leaving my room, my husband lost the remote to the tv and so I placed my Kindle down to help him look for it. I must have forgot it after finding the remote. I realized it was missing later in the day and called to see if they had recovered it; the front desk stated that the housekeeper had gone for the day and would get back to me. Upon receiving a call the next day they stated they found nothing, when I asked if it could have been accidentally washed with the linens they said they would look into it; it has been 4 days and have heard nothing.
August 14, 2014
Rated 4.0 out of 5.0 by carrie61682 Comfortable room, too firm mattress and poor parking
The room itself was wonderful. But we did feel as though the bed was too firm which didn't lend well to a good night's rest. The amenities were as expected for a hotel room at this price level.
My main complaint is that the hotel was hosting a wedding the same night we were there. We could not hear any music or noise in our room but we were put off by the parking situation. Most of the small parking lot was being used by wedding guests and not overnight hotel guests. We had to park across the street in an unattended parking garage. We believe that the parking should have been reserved for overnight guests at the hotel.
August 11, 2014
Rated 3.0 out of 5.0 Wedding Weekend
Front desk staff greeted us every time we walked past the desk, it bordered on obnoxious. I think two greetings would be enough and then a friendly smile. Assuming of course the Front Desk staff recognizes me as a hotel guest.
There was a maintenance issue with the shower/tub drain where it ran extremely slow. I told the Front Desk about it when we checked out. The Front Desk clerk did call maintenance to correct the issue as we walked away. So that was good. I just felt this is something the clean staff should have contact maintenance about if they were properly cleaning.
As for pricing, I thought the room rate was a little high for the area. That’s why I responded so low on the value question.
August 7, 2014
Rated 5.0 out of 5.0 Good service
We had very nice stay. Staff were very helpful and accommodating to our needs.
August 6, 2014
Rated 5.0 out of 5.0 by HodLaurel Good all around
Excellent.stay. Roomy, immaculate. Good restaurant. Handy shuttle service to the airport. Hard to beat!
August 5, 2014
Rated 4.0 out of 5.0 by FrancesJ Great Stay
We attended a wedding in the Lafayette area and stayed 2 nights here. The front desk staff was great--very friendly and helpful. The beds were comfortable as was the linens. There was a strange smell in the hallway of the 4th floor but not so much in the room. The hotel filled up on Sat. night so we had to walk across to the parking garage which meant loading the car took more time. Otherwise, a good weekend experience. The breakfast buffet was wonderful--fruit was outstanding as well as were the omelets. The staff in the restaurant were very friendly and nice.
July 31, 2014
Rated 5.0 out of 5.0 by Gal45 Enjoyed the stay
The hotel was clean, in a nice location and the staff was very nice and helpful. Restaurant ,bar and staff also very nice. Rooms are quiet, clean and comfortable. There is a swimming pool with deck, very enjoyable.
July 31, 2014