Rated 4.3 out of 5 by 200
Rated 4.0 out of 5.0 by GraduateDad OK for basic overnight stay
Good size, clean and comfortable room. However at a minimum I would expect every room to be equipped with a small refrigerator. There is even a space to locate one so why is it only offered at an additional cost? Check out your competitors.
Corporations that nickel and dime their customers on what should be standard services annoy the heck out of me so you need to review this policy.
Two pieces of fitness equipment were defective during my stay and had clearly not been maintained properly in months. That is not acceptable when you promote the fact that the hotel has a fitness facility.
The printer in the business center was broken during my stay. What use is a business centre without a printer - and why is there only one printer? Buy another printer and ensure someone is responsible for keeping them operational. Again, look at your competitors.
May 20, 2015
Rated 5.0 out of 5.0 by rjk-rjk-rjk Friendly Staff
Staff greeted me each time I entered the hotel. Nice!
May 18, 2015
Rated 4.0 out of 5.0 by Bennett G Chameleon Tour stop at Lafayette, IN
The Hotel is convenient to Lafayette as well as Purdue. It is neat, clean, the restaurant (for breakfast) is more than adequate, and the staff is friendly and helpful. The rooms could be updated and the computers (and/or inter net) in the business center are extremely slow. Chameleon is a rock band from the 70's and we return to Lafayette every spring. This was the thrid year that we stayed at the Holiday Inn City Centre and it is probably not the last.
May 13, 2015
Rated 5.0 out of 5.0 by Kathe47 comfortable quality experience
Excellent experience. Our only concern was the shower the entrance flooring was slippery and did cause some concern. I would definitely stay there again if in the area
May 9, 2015
Rated 4.0 out of 5.0 by Paulie48 SIA Visit
Need Microwave Ovens in every room for people who arrive lam'
May 4, 2015
Rated 4.0 out of 5.0 by brrenddah OK
You can get a good night's sleep at this comfortable hotel, but beware that there is no continental breakfast and the hotel restaurant is overpriced.
April 30, 2015
Rated 2.0 out of 5.0 by sweetsue0332 Frustrating Experience
We have stayed at this property several times in the last 3 years and are familiar with it. Because it is very conveniently located near the college campus, it is a popular site. Any time there is a college-wide event (ball games, weekend family/campus events) they always increase their prices accordingly and require full and non-refundable payment in advance. My reservation was made January 26 for a weekend event April 17 - 19. At that time I paid the overpriced, full, and non-refundable fee. I also made one special request concerning the bathroom facilities in my room. I indicated that I would be a late arrival. Upon arrival, I was told that my room did not have the requested feature and that there were no rooms, on this weekend, in the hotel that did. Although the desk staff attempted to meet my request, very little else was done. The room I was assigned had large clusters of dust hanging from the ceiling and was located in a loud, open area of the hotel. No manager ever attempted to contact me to offer an apology, explanation or solution. I sought management out, discovered that he was well acquainted with my displeasure of the night before, and offered to compensate me for the night I stayed there and offered to "release" me from the next night's fees, requiring me to leave and find other accommodations. We were able to reach a mutually satisfactory outcome but when I asked what more I could have done to guarantee getting the room I had requested (calling the hotel directly to make reservation vs. using the 800 number, clearly making my request as early as possible - 3 months in advance...), I was told that I could also ask to speak directly with a manager when making the reservation! Overall, the impression they gave/give is that they are one of the only games in town, in terms of convenience, and they are not particularly anxious to please their customer because there are more than enough clients to fill their rooms.
April 28, 2015
Rated 4.0 out of 5.0 by Mark187 Nice hote.l, mediocre restaurant
The hotel itself is very nice. My room was clean and quiet. I always have trouble sleeping in hotels. The beds are always too hard, and the sheets are stiff and rough. But that's what i get at any hotel. The hotel restaurant is on the boring side, and the food is average at best. If they could make that more inviting and entertaining, that would make this hotel top notch.
April 28, 2015