Rated 5.0 out of 5.0 by svenske nice stay
we enjoy staying at the lafayette location. the staff is alway very friendly and ensure we have we what we need. we will stay there again.
April 23, 2013
Rated 1.0 out of 5.0 by pstansell Poor everything
Sour milk at breakfast twice. Room was not cleaned--towels were left in the tub that were dirty--but bed was made--no soap or shampoo left for me to use. Left the room service tray in the room with decaying food on it. Interior Room door would not shut good had to definitely use the room latch and use a chair so door did not come open.
This is my second time to write a review for this hotel and my company does business with this hotel. Since, improvements can't be made, not sure we will continue using this location. Dirty and unhelpful service agents.
April 23, 2013
Rated 5.0 out of 5.0 by sharonpriorityclub Good property, great value
I was hesitate to stay at this property based on some of the reviews that were less than kind. However, after talking via phone with an extremely helpful young lady at the front desk, I decided to take a chance since the property was near the site of a wedding we were attending. I was very pleasantly surprised when my sister and I, along with my young granddaughter, arrived. The bed was comfortable, the staff outstanding, and the room nice and clean. As a frequent traveler with family and friends in this area, I will most likely stay here again. My granddaughter would like for me to return to this property with her again in the future because of the amenities (nice swimming area, arcade) which we were unable to use this time due to time constraints. Those who had problems at this property in the past may want to reconsider. Although an older HI property, our stay was very satisfactory and pleasant. Kudos to the excellent staff!
April 14, 2013
Rated 4.0 out of 5.0 by Kitty04 Very Comfortable Pillows and Service
had a blast, service great, indoor pool, bar, resturant, playground, etc Love IT!!
April 8, 2013
Rated 4.0 out of 5.0 by Getinby Good Hotel Great People
I was very please with this hotel, and the customer service and general attitude of the staff was terrific. The manager was quite pleasant and courteous. This was everything a Holiday Inn should be. The only complaint I have is that the mattresses are quite uncomfortable. But all in all, well done.
March 19, 2013
Rated 5.0 out of 5.0 by bodiejo Staff
The staff are wonderful and very helpful!!! Love them!! The rooms are clean and very nice.
March 10, 2013
Rated 1.0 out of 5.0 by ReattaRed Terrible Stay
This was my worst experience with Holiday Inn. The room we stayed in needs to be totally refurbished, and you could hear everything that went on in the rooms next to it. I can not say anything good about this stay. I even passed up my free breakfast because I couldn't wait to leave the hotel.
March 7, 2013
Rated 1.0 out of 5.0 by CCWebre Room conditions were poor.
The room did not have a trash can, microwave or refrigerator. The sink didn't drain and the toilet seat was loose. I am a gold member and expected more for the price of the room. I could have received a much better room for less money from another Hotel located near this Holiday Inn. I think this Holiday Inn is old and out dated. A makeover is needed.
March 3, 2013
Rated 2.0 out of 5.0 by abc2010 A Scene From The 60's
This is a very old style Holiday Inn Motel. You can't put lipstick on a pig and make it look good. I will never stay here again.
March 3, 2013
Rated 4.0 out of 5.0 by Squid Comfortable bed & terrific service
Ice machine out
Alcove rooms on first floor by pool are very noisy
March 2, 2013
Rated 5.0 out of 5.0 by Generations Great staff
Staff, room, food and atmosphere were all excellent.
February 28, 2013
Rated 5.0 out of 5.0 by Brenda1500 Best service
Where else does the manager of a hotel stand in the lobby and ask how your stay was as you check out?? AND I left before 8am in the morning. This hotel has the friendliest people. I never stay anyplace else when I go to Lafayette.
February 24, 2013
Rated 3.0 out of 5.0 by George63 Poor housekeeping and security.
I have stayed here before and had good experiences. This time was a nightmare. Two days in a row, when we came in after hours, our room key wouldn't let us in the rear door by our room. When we called the front desk, we were told to bring our key, meaning we had to get back in the car and drive around to the front. I would think someone could come up and open the door for us, since we were already irritated. Then, on one day our room was not cleaned. No made bed, no clean bath, no fresh towels. The food was good and the staff was, generally, courteous and helpful. The key and poor housekeeping made up for that, though
February 18, 2013
Rated 3.0 out of 5.0 by bolgar old and forgetful
older holidome property brought back memories from the '70s. It was just ok. My biggest complaint: as a platinum member I was offered a choice between b'fast, drinks, and 300 points. I chose the points, but I'm still waiting.
February 17, 2013
Rated 4.0 out of 5.0 by Rwe633 What keeps this from being a great property?
It's close to train tracks and there's at least one per hour throughout the night...bring a sound machine. By the way, the front desk didn't warn us when they assigned room....not nice way to treat Priority Club members.
"Other than that Mrs. Lincoln, how did you enjoy the play?"
February 14, 2013
Rated 3.0 out of 5.0 by Crrjrn Great amenities but poor rooms
The ceiling of our first room was flaking, so the hotel staff moved us. The second room had a leak under the sink and in the bathroom. The rooms appeared to be clean, but old.
The heated pool was perfect! The game room, outside play area, and restaurant were also excellent.
The staff were all outstanding, and I would recommend this hotel for families of small children, but I wish the hotel would charge more and upgrade the rooms.
February 13, 2013
Rated 4.0 out of 5.0 by momma55 great location
my family and i stayed feb1 thru feb 3, this hotel is alot bigger than it looks, provided what we needed, just had to ask, the staff there were great and gave us some good tips to find the best spot for watching the mardi gras parades, it was a wonderful location not to far from super l or mcdonalds, the hotel was very accomodating, we will absolutely stay there again.
February 9, 2013
Rated 5.0 out of 5.0 by Beth47 Comfort and excellent customer service!
This Holiday Inn feels like my home away from home. I travel to Lafayette monthly for business and to visit family and friends so I usually stay 4-7 days each month. It is an older property with exterior rooms in the older part of town but it is very safe and comfortable. The grounds are spacious and beautiful with lots of trees and grass instead of all concrete and asphalt. The property has a resort feel to it and would be a great place for families with children when the weather is nice. The rooms are always very clean and comfortable with nice crisp bedding, a comfortable bed, and plenty of fluffy pillows. The customer service here is awesome. The entire staff here from housekeeping to management is absolutely wonderful. They are warm, friendly, and very accommodating. I enjoy my every stay here!
January 31, 2013
Rated 5.0 out of 5.0 by mash71 Great Stay
This Holiday Inn and their staff are second to none.
January 24, 2013
Rated 2.0 out of 5.0 by julie98 not what I expect from this brand
I was rather surprised to find that although I stayed at Holiday Inn Express the week before with a nice room off a main hallway, a quiet evening and a great free breakfast, I paid significantly more to stay in this property which had only an outside entrance to the room, the room was dilapidated and musty, there was a lot of noise outside the room all night from other guests (?), and I had to pay high end prices for my breakfast. There is apparently no relationship between quality & price in this brand.
January 15, 2013
Rated 5.0 out of 5.0 by MonaC overall
Great folks both at check in and in restaurant. We had fun, and loved the convenience of everything...pool and refrigerator/microwave. The pool was fun too!
January 10, 2013
Rated 1.0 out of 5.0 by Deceived Multiple staff members lied to me about receiving bonus points
My stay was from 12/11-12/13. I was offered the option of receiving 500 bonus points in lieu of free breakfast, spun the wheel and won 2000 bonus points, and I was promised 5000 bonus points at the priority club appreciation party. As of today I have only received my usual points from Priority Club. This has happened multiple occasions to me, when I have stayed at this hotel. The rooms are nice and the location is excellent, but I don't like being offered perks that I don't receive.
December 18, 2012
Rated 5.0 out of 5.0 by Hilltop1907 Love it!
I feel like family when I come to this hotel, PERIOD!
December 11, 2012
Rated 5.0 out of 5.0 by Hoppy3457 Amazing Place
I love love love this hotel! It has everything you need! From the restaurant to the lounge to the pool, you do not have to leave the property!
December 11, 2012
Rated 5.0 out of 5.0 by Lou1948 Comfortable
The room was very comfortable and I excellent condition. The only problem were the other guess, very loud especially late at night. But that was not the faulty of the hotel staff.
December 6, 2012
Rated 1.0 out of 5.0 by rdavis124 Rooms need updating
Rooms were outdated
Service was poor when it came to room cleanliness and replacing condiments such as: Soap, Mouthwash, Lotion, etc.
November 19, 2012
Rated 5.0 out of 5.0 by cee2g GREAT PROPERTY
BEDS WERE REALLY COMFORTABLE, SERVICE WAS GREAT. OTHER HOLIDAY INN PROPERTIES HAVE POOR A/C SYSTEM, YOURS WAS COMFORTABLE. ROOM WAS SPACIOUS AND THE SEATING AREA OUTSIDE OUR ROOM WAS CONVENIENT.
November 15, 2012
Rated 5.0 out of 5.0 by Bertrrr Nice Hotel
I always enjoy my stay here, good food , friendly people .
November 14, 2012
Rated 4.0 out of 5.0 by Rich2202 Friendly Staff
Nice hotel , bar / grill area set up good , food excellent for Holiday Inn . Interior rooms are nice although you can tell it's an older hotel . Nice comfortable couch and sitting area. Quiet and easy to relax.
November 12, 2012
Rated 4.0 out of 5.0 by RLS6 Nice upgraded Holidome...good restaurant.
Fine Holiday Inn...a bit of a pleasant surprise. Nice remodeled Holidome with a good afternoon reception and excellent restaurant. Breakfast buffet was very good.. Would stay again and recommend to friends/associates. Thanks..
October 29, 2012