Rated 3.7 out of 5 by 82
Rated 4.0 out of 5.0 by Granger4 Great staff
We were passing through Lafayette with our new puppy and in the confusion of the morning we left some very important papers in our room. The staff retrieved the papers, and called us right back. Then they sent the papers to our home. Just terrific service.
October 9, 2013
Rated 1.0 out of 5.0 by Djwinger stay somewhere else
The room smelled bad, AC was loud, everything was old and outdated. Entry was from outside. The nuckle head staff gave me a room that was already occupied, then offered a lessor room. And no offer of repentance for their mistake. You could have offered a cup of coffee at the very least.
October 4, 2013
Rated 5.0 out of 5.0 by tsessions77 Great!!
This hotel was on par with all IHG properties. Look forward to returning to the area again soon.
October 1, 2013
Rated 5.0 out of 5.0 by Rebelette Great Stay
The room we had was clean and comfortable. The bed and pillows were also very comfortable. We ate in the dining room and the food was very good & prices were within reason. The staff was very friendly. The hotel appearance outside and in was very neat & clean.
September 29, 2013
Rated 2.0 out of 5.0 by Bran4 Room
The room was old, dingy & smelled musty. It was very hot also. The ac ran but never cooled off like it should have. The bathroom sink did not drain properly. No one ever came clean our room. I had to find housekeeping for towels and toilet paper. I expected much more from a Holiday Inn. I was very dissappointed. I would not stay here again.
September 19, 2013
Rated 5.0 out of 5.0 by bheck01 One Of A Kind
I travel about 4 days per week over five states and stay at Holiday Inn's and Holiday Inn Expresses everywhere I go. This particular Holiday Inn stands out from the crowd. First off the property is very unique. There is a great pool, work out room, restaurant with great food, a bar and more. As if it couldn't get any better this hotel comes with a great price and most importantly a fantastic staff. Best value out of any hotel I stay in. Highly recommend!
September 9, 2013
Rated 4.0 out of 5.0 by GlennR70517 Good Value & Great Location
Good hotel rate for the room amenities and location.
Customer friendly employees
Check In was very fast
September 4, 2013
Rated 3.0 out of 5.0 by skinny61 poor maid service
this was our first stay at this Holiday Inn. The front desk and all walking around staff was wonderful very polite, friendly ,and went beyond expectation to see that our stay were every thing we expected..
On the other hand HOUSE KEEPING another story.I was there with my grand children left at 10 AM to go out so that the room can get clean ,well we made it back at about 4:00 room NOT tought, Had to call front desk a young lady came with a frown on her face,I ask for extra towels do you think I got that NO,had to call front desk again. the only thing this young lady did was NOT make the bed but straightened the bed covers,and took out the trash we had bagged up out, this was the saddest .,and I wish I would have gotten her name.
September 3, 2013
Rated 5.0 out of 5.0 by lsisk great stay
Again, my stay at this hotel was a good one. Friendly staff and comfortable room.
September 3, 2013
Rated 5.0 out of 5.0 by Arkansashappy Very nice hotel
This hotel was quiet, well landscaped, and very nice inside. Every staff member was friendly, polite, and helpful. The breakfast buffet was excellent. I would definitely recommend this hotel.
September 2, 2013
Rated 5.0 out of 5.0 by Birthday9 Great Service!
The staff were so friendly and helpful throughout the property. We had an excellent experience and would recommend this hotel to anyone. Special Thanks to the dining staff for making our daughter's birthday extra special!
August 21, 2013
Rated 5.0 out of 5.0 by Mollie43 Hotel was awesome
Our at the this hotel was awesome. The worker were pleasant and rooms were clean. I will be going back.
August 20, 2013
Rated 5.0 out of 5.0 by Fargofern A great hotel
The service received at the Lafayette Holiday Inn was above expectations. This is one of the better managed hotels in the Holiday Inn group. My hats off to all of the staff making my week there a most comfortable stay.
August 19, 2013
Rated 1.0 out of 5.0 by RTTS Take notes from other Holiday Inn that stand up to there name.
It was the worst motel i have every encountered. This motel well never have any of my employes visit again.
August 16, 2013
Rated 5.0 out of 5.0 by djmikeymike001 Had a Great Time
My daughter asked to go here for her 16th birthday because of the indoor pool, game room and tennis court. Her and her two friends had a blast. And I just relaxed. We had a great time. The staff here is amazing. We ate breakfast at the restaurant and the waffles and omelets are Delicious.
August 10, 2013
Rated 4.0 out of 5.0 by jdunn5 Hotel Stay
Room was very comfortable. Refrigerator was actually cold (which most hotels refrigerators do not get cold enough) and a very nice size. Made reservations online four months before stay and requested an inside room on the first floor. We were provided with our request at check-in. We will definitely be back for a stay next summer.
August 3, 2013
Rated 5.0 out of 5.0 by lbc24 Wonderful Service
We held a family reunion at this hotel and could not have had a more wonderful experience. From the initial contact to reserve the dates until everyone checked out, the staff was friendly, accommodating and willing to work with us regarding all our requests. We had a large number of children under 11 years old and the hotel offers a playground area, pool, and game room to keep them occupied. The rooms were clean and comfortable. The catering staff did an excellent job, both in quality and presentation. Our event included guests from infancy to 88 years old and the hotel staff took care of everything, allowing us to have a fun, stress-free reunion. We certainly recommend it.
August 3, 2013
Rated 5.0 out of 5.0 by BossLady79 Sleep with the BEST!!
This place may be older, but it is well maintained. Common courtesy is hard to find, but its evident its taught at this location. I commend the staff for their pride in maintaining superior service!
July 28, 2013
Rated 4.0 out of 5.0 by rootbeerfloats Tacha at the front desk
I appreciated the way I was served after a long trek through Texas. Tacha was personable and helpful. Thank you.
July 27, 2013
Rated 3.0 out of 5.0 by dwjohns82 Not Up to Par for Holiday Inn
The overall stay was not what I've come to expect for a Holiday Inn or Holiday Inn Express. The checkin was rather cumbersome for a rewards member as well as the checkout. My wife and I didn't have the feeling of safety because of several different parties in parking lot. I'm sure they were innocent, but were rather loud and right outside our door.
We ate in the restaurant and the service was good. However, the food was overpriced and was not a very good value for what we received.
We will not stay at this Inn in the future unless it's our only choice.
July 22, 2013
Rated 4.0 out of 5.0 by djmikeymike001 Much Better
I enjoyed this visit much better than last time. The staff controlled the pool area this time. Kicking out the people that had no business in the hotel. Oh, and there was this lady with housekeeping, her name was Daily, absolutely amazing. This woman should be at the front desk or something. She was so very helpful and went above and beyond her duties.
July 19, 2013
Rated 2.0 out of 5.0 by jkitsmiller Older HI, Noisy and Poor Restaurant
I would not recommend this property.
The room was old and it showed (carpet frayed at corners, permanent stains in tub, etc.).
I was on a "drive-up" room, or something like that. It meant I could drive right up to my room. Unfortunately it also meant other rooms could too. This proved to make things very noisy. If you are going to stay here, see if there are indoor rooms.
I ate at the restaurant and although the food wasn't terrible, it was very expensive for the level of food I received.
All in all, I would not stay here again if I were to be in Lafayette.
July 16, 2013
Rated 2.0 out of 5.0 by SanAntonioBound Old Property
Very old property that should be a lower priced chain motel. The many repairs that had been made were superficial and obvious patches.
July 12, 2013
Rated 4.0 out of 5.0 by djmikeymike001 It was OK
While this is a really old property, it seems to be decently maintained. I went with my 3 children (12,15,17 yrs old). The staff was amazingly friendly! The beds, not so comfortable. They have this rule that you have to wear a bracelet in the pool and game areas but this rule is sooooo not enforced! There must have been 30 people there that snuck in, finally after an hour and a half I told the staff and it was quickly resolved. My only advice for the management is that they check the pool and game areas more often.
July 11, 2013
Rated 1.0 out of 5.0 by mmzap3726 Disappointing
room smelled really bad. celling was in poor condition, bathroom needed repairs.
June 24, 2013
Rated 5.0 out of 5.0 by MisterS Above and Beyond
The staff went above and beyond to make for a great business trip.
June 19, 2013
Rated 5.0 out of 5.0 by Gary385 State Florist Convention
We enjoyed our weekend stay here at the Holiday Inn. Staff went beyond expectations to make sure our stay was everything we expected. Definitely will stay here again...hopefully next year again for the convention.
June 7, 2013
Rated 5.0 out of 5.0 by Massage Bed was not too comfortable but service was awesome as always.
I have stayed at this hotel 4 times now whenever our AMTA convention is held here. The staff is always very Kind and helpful. The food I have eaten here each time was really good. The rooms are clean, the beds are kinda hard. Besides that all is very good!!
May 30, 2013
Rated 1.0 out of 5.0 by Formerfrequenttraveler Way less than standard H I
I have stayed in many Holiday Inns and this is the worst I have ever seen. After getting unpacked, we discovered that the air conditioner did not work. We waited some time for the maintenance man who finally came and said the compressor was out. He left to find us another room which he did but we had to pack up again to move. That room was fine but it was now several hours after our arrival after driving all day.
The next morning the breakfast was cold and inedible and the one of only two waitresses was haggard because of the crowded restaurant. We had to ask for water several times. And even with a 1/2 price on one breakfast coupon, the bill was still $26.00. Outrageous for such poor quality. And to top it off, I had to spend the last of my points on this kind of stay. I had asked the reservation clerk for a HI Express on I 10 and she told me the only HI was a full service. While driving to this hotel, we passed a HI Express on I10. Not happy!
May 29, 2013
Rated 5.0 out of 5.0 by Joeboy50 Nice stop during a Gulf Coast trip.
While on a recent road trip along the Gulf Coast I stayed at Holiday Inns. The first night because I wanted to avoid any "seedy,questionable" places and Holiday Inn is a name I trust. I wasn't let down and I ended up staying at Holiday Inns during the entire trip. I found all of the hotels in this chain to be clean comfortable and staffed w/ people that really like to have you as a guest. My stay at Lafayette was no exception. As a result I'm going to start looking for Holiday Inns in the Pacific North West.
May 25, 2013