Rated 4.2 out of 5 by 41
Rated 5.0 out of 5.0 by Alfr321 Enjoyed the Italian Bar / Rest on this visit.
Great location to enjoy Laguna Beach in the evening with easy access to freeways for the work day.
November 18, 2013
Rated 4.0 out of 5.0 by travelbug821 Good times
Enjoyed my stay, room was clean, staff was nice, close access to beach & restaurants & the value is great for the location while other hotels are much more expensive. My only 2 complaints are: our room was next to the restaurant, which played dance music on Saturdays. It was kind of loud but it stopped around midnight (I think, I was drowsy in/out of sleep). But it's understandable as the restaurant has a bar area. 2nd: parking fee of $15/night was a little excessive, wish the price can be decreased. I would stay there again.
November 15, 2013
Rated 5.0 out of 5.0 by Flywell49 Fabulous place
Cosy, quaint and hospitable with easy access to everything downtown and beaches.
November 3, 2013
Rated 3.0 out of 5.0 by KayLu beautifully furnished
Despite the beautiful surroundings, GREAT staff, and nice room appointments, our room felt small, due to the large furniture. The desk chair blocked the entry doorway. There was a 1 person space to walk between the bed and the armoir. The tv remote was very hard to work, due to a formula to view only the cable tv channels. Such information would have been very helpful to have been IN the room. For the size of the room, we felt this hotel was overpriced. Cramped was how we felt.
October 30, 2013
Rated 5.0 out of 5.0 by Gageo Peacefulness in Paradise
We have stayed at this small, older, nicely-maintained hotel for 36 years. Love the location, setting, pool in center with lush landscaping. Staff is very accommodating, friendly and knows us. Complimentary popcorn,soda, water, coffee and lemonade most appreciated.
Air conditioners somewhat noisy and outdated.
We walk into center of town and Main Beach at least twice a day and it's 1/2 mile each way, with hills. Good exercise and lots to see along the way.
We don't want to stay anywhere else; it's like being home.
October 18, 2013
Rated 4.0 out of 5.0 by Corey01 Great Getaway
The hotel atmosphere was very nice, and the room was large and roomy. The small balcony area was nice to sit and relax, although, some of the chairs were broken. The view overlooking the pool was very nice, and the ocean could be seen across the street. The restaurant had very good Italian food, and the same chef has another more traditional decor restaurant on one of the main streets in the village area of town (within easy walking distance)
October 17, 2013
Rated 5.0 out of 5.0 by DriveInKid62 Great experience all the way around
This hotel is an excellent choice if you are visiting Laguna Beach. The price is reasonable and the location is such that you can walk to most of the town. It sits across the street from the water so walking down to the beach is easy.
There is a grocery right across the side street that is open late. The pool is great although there is no hot tub. The food in the hotel is good and reasonably priced. I will definitely be returning.
October 2, 2013
Rated 1.0 out of 5.0 by babybop22 BAD STAY
we thought our room felt warm, but we thought due to having the door open. So we went out for the eve, came back hours later to a room that was warmer than outside, air conditioner was blowing warm air. Tried to call the front desk and the phone didn't evan work. After sending the maint man, they call to tell me that he had no tools and they would fix it in the morn....I said that was unexceptable. There was no way we were going to be able to sleep in that room. A while went by and a manager called and said they were moving us to another room, I stated that I was told they were sold out and could not move us. She said they would get our the room ready for the new people. IWOW..I could not believe they were going to put those people in our old room with no ir and no phone. When they finally helped us move ...we were missing a remote, the maint man came 5 times to our room,looking for it, brought another it didn't work, 2 times and new batteries...we said JUST FOR GET IT....I complained more in the morning appon check out...THEY CHARGED ME FULL PRICE....NOT EVAN A DISCOUNT. the front desk girl , said sorry...like she haden't even heard what I said....I go to the area a couple of times a year. This looked very interesting from outside, I am a member...but this makes me think twice about using Holiday Inns?????Customer service was extremely sad at this location, the only one who was nice to us and did try to help was the maint man...VERY DISATICFIED!!!!!
September 26, 2013