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Rated 4.3 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by A hidden gem with the look and feel of a high-end garden boutique hotel. We have stayed at this property for many, many years. It is a beautifully maintained, quiet haven in the midst of the hustle and bustle of Laguna Beach's tourist area. The staff is absolutely wonderful, and went out of their way to make sure our stay was everything we could ask for -- and more. In particular, Karen and Joseph were extremely helpful and kind, and because we were returning guests, provided several very nice extras. And the staff at checkout even printed out directions and maps for us to our next destination in Palm Springs. The complimentary beverages (lemonade, soda, coffee, bottled water) and popcorn in the hotel lobby are a nice, welcoming extra, and there is even an on-site laundry room. The charming restaurant is fantastic, and holds the top Italian restaurant rating in all of Laguna Beach. The grounds are filled with overflowing flower baskets and tropical plants surrounding the pool and on all the railings and stairways. You feel as though you are in an intimate, European or Caribbean boutique property. This hotel is truly a gem, and feels nothing like the typical chain hotel experience. You will not be disappointed. July 21, 2015
Rated 4.0 out of 5.0 by Lovely Courtyard Pleasantly surprised that there was no traffic noise from PCH (CA 1) in the lush, tropical courtyard or hotel room. The twin full bed rooms are small, but the furniture is new and in excellent condition. Could use a little TLC in other typical places like the carpet and wallpaper seams. The standard tub had been replaced by lovely shower. July 21, 2015
Rated 5.0 out of 5.0 by Laguna Holiday Inn This hotel is a longish walk to the main beach and shops but there is a trolley right outside the hotel door which takes you not only to the public beach and shopping area but also to the Art Fairs and theatre. Unfortunately, the Cleo street beach is almost inaccessible due to erosion, but Aliso Beach is a short drive away and has some parking. July 20, 2015
Rated 5.0 out of 5.0 by Excellent hotel with excellent and friendly staff This hotel was amazing. The staff was over the top unbelievable. Very accommodating and friendly. Made me like i was at home. Great location and very clean. July 17, 2015
Rated 5.0 out of 5.0 by A Wonderful Vacation My family spent one week at this property. We had three rooms, all adjacent to one another. We all agreed that this was a great choice for our stay. The hotel is beautiful with flowers everywhere and a central swimming pool. I wish that I knew what brand of complimentary coffee was in the lobby - I would buy it in a heartbeat! July 14, 2015
Rated 5.0 out of 5.0 by Best in the Area The Holiday Inn Laguna Beach has some of the best staff around Southern California. They are always asking if there is anything they can do and always ready with a smile and warm greeting. Can't beat the location for easy access to everything that Laguna Beach has to offer. July 13, 2015
Rated 5.0 out of 5.0 by Great Service This place is great, quite and everything is within walking distant including the beach. The staff was OUTSTANDING. July 13, 2015
Rated 4.0 out of 5.0 by Good Value for the Area We only stayed one night at this hotel, however, our stay was pleasant. The courtyard is very beautiful and relaxing. We did not use the pool or restaurant at the hotel. Although the building itself is quite old, the rooms have been updated and I liked the large walk-in shower. The front desk staff was excellent at check-in and courteous and efficient at check out. We liked the complimentary popcorn and beverages in the lobby and the grocery store across the street is very convenient. The hotel itself is located within easy walking distance of shops and restaurants in Laguna Beach. For a short stay, this hotel was fine and offered good value. If I was staying longer, I would probably look for something a little newer. The air conditioning unit is quite loud which is not that great for sleeping and the internet service was slow and not that reliable. July 13, 2015
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