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Rated 4.4 out of 5 by 223 reviewers.
Rated 1.0 out of 5.0 by Vacation away with My wife I am very disappointed with my recent stay from Oct 4th to Oct 7th. With the amount of reward points used for this stay and being a Spire member this property was not nearly what the website shows other than the floral decorations. 1st room upon check was by staircase and when opening room door the door hit the first bed not allowing door to open fully, Room was very very small and musty smell. When asking front desk staff about a particular restaurant we wanted to have lunch at they had no idea where a restaurant on a cliff was located, Turns out we found that restaurant ourselves 2 blocks away called the Cliff Bar. How could a staff not know this. My wife was very upset with the room so after lunch I asked to have the room changed. They could not or would not upgrade me to a king suite so therefore I had to settle for another room with a little bit more room, This room also had a musty smell. Monday evening my wife and I wanted to sit by the pool and relax and have a drink together around 9:00pm. there was a padlock on the pool gate. I am sorry for the poor review but when I stay in IHG chain hotels weekly this resort I have to say was old and one of the worst I have ever stayed at October 8, 2015
Rated 4.0 out of 5.0 by oved the staff I would have rated higher but no breakfast foods. They did have all the free coffee,cokes and water you wanted which was nice. Everything else was great and the staff was amazing.. October 3, 2015
Rated 3.0 out of 5.0 by Room Keys The key cards easily deactivate, are touchy to use and need improved with new or better cards October 2, 2015
Rated 5.0 out of 5.0 by Great Place to stay This was my second or third stay. Location and stay and room and restaurant were perfect. I am planning to return next summer for a month stay September 23, 2015
Rated 5.0 out of 5.0 by Nostalgic visit to Laguna Beach My family vacationed in Laguna Beach a couple of summers in the early 1960's. My sister and I decided to visit one more time and spend the night. She picked the venue, and it was very nice. Good location. The hotel has a parking lot; sadly, they charge $15 per day to park in it. I was able to take a couple of walks from the hotel - one to downtown and one in the opposite direction to what is now called "Pottery Place" but which used to be the "Pottery Shack" in the past. The room was a good size. Mine had two double beds (although I only needed one). The bathroom was very good sized, housing the tub/shower and toilet. There was a good sized dressing area with sink and a long counter. The windows in the room do not open (there would probably be security issues if they did). But in nice weather you're very dependent on the air conditioning unit which, it must be noted, is noisy. September 20, 2015
Rated 5.0 out of 5.0 by Great Stay! Perfect location for a beach get-a-way! Very nice quaint hotel. Will for sure remember for next time. September 17, 2015
Rated 5.0 out of 5.0 by Loving Laguna! We were in Laguna to visit family and our first grandchild. Our four-day stay at Holiday Inn Laguna Beach was the best hotel stay we have ever experienced. From the time we walked into the cozy lobby to the walk past the beautiful oasis of the courtyard and pool, I was in awe. Once we were in the room, we found it to be very comfortable. The bed was Goldilocks perfect and oooh the pillows were heavenly. Laguna Beach was unseasonably hot during our visit, but the room was well-equipped with cool comforting A/C. Each day we returned our room was immaculately welcomed us back with cleanliness and comfort. After a day in the heat and sand in my hair, you can't imagine my sheer delight to find Bath and Body Works Lime Coconut Verbena shampoo, conditioner, and body lotion. Every staff member was courteous, professional, and responsive to our requests. We were especially grateful for Antonio's attentiveness. There is a grocery store right across the street, with a great deli and a divine selection of wines and other spirits. Don't miss the property restaurant, Mare, they serve the most amazing butternut squash ravioli with brown butter sauce and sage. We will be back time and time again! Thanks HI Laguna Beach. September 17, 2015
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