Rated 4.3 out of 5 by 101
Rated 2.0 out of 5.0 by SanFranGal Good location, but needs new AC unit, exhaust fan and mattress
Good location, short walk to town or beach.
The rooms have old wall AC units that are really loud. Had to turn pre-cool the rooms and turn them off at night (we stayed in late Aug when it was warm). Then at 7:30am the toilet exhaust fan came on and immediately woke us up. The fan made a very loud rumbling noise. Apparently there is 1 exhaust fan per 4 rooms controlled via a timeclock (not tied to the light switch). Old HVAC equipment that needs to be replaced.
If these items don't don't bother you, then it's fine to stay. Lastly, the mattress' need to be replaced. Had sore back after sleeping there 3 nights.
September 7, 2014
Rated 5.0 out of 5.0 by Lauri22 clean rooms
Excellent hotel. I would highly recommend. The rooms very small but are clean and the hotel is very quiet. Its a convenient location to everything from the beach to shopping.
My family and I will definitely be back.
I would say that closing the pool at 9pm is a bit early. You absolutely cant hear anything from the rooms so noise level isn't a factor. Most hotels have a 10-10:30pm close time for the pool.
Overall nice stay!
September 7, 2014
Rated 5.0 out of 5.0 by ShickyAsh Relaxing stay and great customer service!
From the moment we arrived at the Holiday Inn at Laguna beach we were very impressed. The aroma of popcorn and coffee filled the air, and the lobby was beautiful. The front desk agents were very helpful and kind. They exceeded our expectations! Our room was standard but very nice and clean. We had a great nights sleep even though we were next to the stairs and above the pool, we still slept great! We will definitely be staying there next time we visit Laguna. I strongly recommend this hotel. It is not like any other Holiday Inn we've stayed at. Thank you!
September 5, 2014