Rated 4.6 out of 5 by 125
Rated 3.0 out of 5.0 by Spock555 Good value for Orange County
Good value for Orange County. Staff was very helpful and courteous.
Room was clean and breakfast was fine. I was on business and rely on good wireless internet access. The internet was slow and spotty. For a pleasure visit, the hotel is a very good choice. However, for a business trip I would not recommend it. I was able to hear shouting from a room next door and and could also hear "plumping" noise through the pipes whenever another room was the shower.
August 18, 2013
Rated 4.0 out of 5.0 by greattime56 Great Vacation
The hotel located in an nice place in San Clemente. Have easy access to the highway. Easy to check in and check out. You can prepaid for the room a head of time this way you don't have to check out. The room was nice and clean. I have really good sleep.
It is really close to the Pier. I am going back for sure.
August 15, 2013
Rated 4.0 out of 5.0 by Yukongirl Good for a young family
We spent one night at HIE as a stop off between LAX and our family reunion in Ortega, and were very pleased we did. The location beside the I-5 made us worry it would be noisy, but it was actually one of the quietest hotels we've stayed at in California! The architecture and plantings, with the large reception hall, shaded pool in the courtyard, plenty of room to relax outside of one's room all added to the good stay for our family of four (kids aged 5 and 7). Staff were welcoming and helpful with every request too. There seemed to be a variety of visitors from all over the world, lending it a real international feel and made us right at home!
August 14, 2013
Rated 2.0 out of 5.0 by disneyviscit Ok Experience
Check in staff friendly at the lobby.
After first night, informed about room refrigerator knocking noise (other than compressor turning off & on) along with condensation leakage) nothing was done to fix/change the refrigerator.
Rooms are bit smaller as compared to other Holiday Inn express & feels a bit crowded with furniture.
Found couple of worms in the bathroom on the second day but was glad to check out of that place.
August 14, 2013
Rated 4.0 out of 5.0 by Larkspurkaren traveling with a dog
We were pleased this lovely hotel allowed dogs and we never complained because we're so grateful. When we travel with our 10 lb Bijon we understand our options are limited and do hope Holiday Inn Express continues to provide that service.
With that being said, the room was small for the price but in an area where you could take a pet outside. Most important to report, however, was that the air conditioner was so loud I didn't sleep that night. It was a necessary evil because without AC the room would have been too warm and stuffy. We used it intermittently.
I doubt there's a solution; my guess is that all the rooms have the same AC. But the breakfast choices made up for this downside, and everyone was friendly and hospitable.
August 10, 2013
Rated 5.0 out of 5.0 by JurgenO Great Hotel!
I was in town on business and this hotel was an oasis, one of the best Holiday Inn's I have stayed at. Beautiful area and property, would recommend to anyone on vacation or business in Southern California!
August 8, 2013
Rated 5.0 out of 5.0 by PJRJ Great place to stay
We really enjoyed our time here, very relaxing and the rooms were immaculate. Outside area to enjoy the warm weather and beach within walking distance. Staff very helpful. Shopping handy.
August 6, 2013
Rated 5.0 out of 5.0 by lisaluke Large, comfortable rooms!
I stayed at this property for a 5 night stay. This hotel is conveniently off the 5, however GPS cannot navigate you. If you put in the address, you end up on a incomplete street above and not connected to the hotel. I would start by noting this on your directions link. The staff upon arrival were wonderful. The room was quiet and awesome. The bathroom is clean and large, but I would correct the lighting problems. You cannot have any bathroom light without turning on the extremely noisy vent fan. It's great to have a bathroom vent fan, but I got a headache from it's extreme noise. The pool is immaculate and beautiful! The temp is perfect; it is much smaller than in photos and needs a slightly larger deck as you cannot fit the lounge chairs around it. The pool is adjacent to the main lobby and there was a loud convention in the rooms next to the pool - no rest there! Breakfast was very nice, but some fresh eggs would be great and some better coffee. It was well tended though and substantial.
Overall very nice, with just a few minor improvements to make it a great Holiday Inn Express!
August 4, 2013
Rated 5.0 out of 5.0 by PjW2 Perfect for this trip
Balcony with a breeze, safe, lovely, comfortable, can't expect more.
I travel much, this was one of the nicest places where the folks at the front desk went out of there way.
July 27, 2013
Rated 3.0 out of 5.0 by Red823 No surprises
We just wanted somewhere to relax for the night, with nothing other than a clean, quiet room. That's what we got. Clean, comfortable, and the staff were friendly and accommodating.
July 5, 2013
Rated 5.0 out of 5.0 by Mike141 Wonderful customer care
I overall experience was great! My wife and I had a last minute change in schedule which put us in San Clemente, CA several hours before the standard check-in time. The hotel staff was very understanding and caring and allowed us to check-in early, which allowed us to freshen up and get to our scheduled appointments. This thoughtful accommodation certainly lowered the stress we had anticipated. I also very much appreciated the staggered rates which allow to use some points and make-up the balance with cash. I also noticed the staff going out of their way in assisting other clientele, such as senior citizens and handicapped persons with checking in and also checking out and getting into their vehicles. This demonstrated a high level of empathy and professionalism and very commendable.
June 29, 2013
Rated 5.0 out of 5.0 by california43 Relax +
Our first night in the San Diego area and we were able to breeze in and enjoy. The property was well kept and nicely appointed. I was impressed with the entrance and convenience of how the property was laid out.
June 22, 2013
Rated 5.0 out of 5.0 by CraigH52 Week Long Stay in San Clemente
I stayed six nights in the San Clemente, California area in late May 2013. I booked the San Clemente North Holiday Inn Express due to the cost and recent reviews by others. I was not disappointed. The staff warmly welcomed me there upon my arrival, and was very helpful throughout my stay. The hotel was spotless and the rooms were very nice. This hotel is at a nice location near most of the sites of interest in San Clemente. I would definitely recommend this hotel to others and I will stay there again if I ever get back to San Clemente.
June 3, 2013
Rated 5.0 out of 5.0 by hzurmma Very nice hotel
I frequent this particular hotel for business. The staff is always extremely friendly. The rooms are always spotless and comfortable. Although it is tucked back at the end of a shopping center, for me, it does not detract from the propert at all.
The breakfast has everything you can imagine. Not just your typical pastries and coffee. There is biscuits and gravy, eggs, pancake machine. Yogurts, cereal, you name it.
I'll be back next month.
June 3, 2013
Rated 4.0 out of 5.0 by Wessila Rooms quite large and comfortable. Service excellent.
The hotel is good, nice, has a great price and would recommend to all
May 14, 2013
Rated 5.0 out of 5.0 by irinabj Great service
We have stayed at this property right before departing for the weekend to Catalina Island. Amaizing staff! They were very helpful with directions to the hotel, as our GPS could not get it right. It was hard to find. I advise to get the hotel FD number and call them for directions. I marked the 'Location' in Pros and Cons becasue of that.
The hotel is decorated in old charming European style. Very cosy. We had a room with a balcony - a little on the small side, but still great!
May 9, 2013
Rated 5.0 out of 5.0 by Grpoffour Exactly what I was looking for
The location was ideal for being close but not right on the beach. The staff were more than helpful and friendly. The breakfast was well stocked and maintained, with good choices. No problems parking. It was clean, quiet, and safe. Housekeeping knocked at 8:20am one day. They moved on to the room behind the headboard and it sounded like a herd of elephants for about 20 minutes but other than that, no complaints. I will definitely stay here again.
April 8, 2013
Rated 5.0 out of 5.0 by TVMAN Very Nice Stay
This Holiday Inn Express in San Clemente was a great place to stay. Rooms and décor is very nice, parking easy, access from I-5 is at the corner, and the breakfast was very good. One of the nicest Holiday Inn's where I have stayed.
April 5, 2013
Rated 5.0 out of 5.0 by Shyanne Best of the hotels we stayed in traveling from Canada to Mexico
Beautifully redecorate , very impressed with the tile job and the carpentery work. The front desk personal were very kind, helpful and inviting . Rooms were very clean (no chemical smell) and quiet . Needs better signage ( for example spotting it from the freeway) but overall a great place to stay.
March 26, 2013
Rated 5.0 out of 5.0 by crafty A beautiful facility:
Our three day stay was very relaxing. Our room was comfortable with a great view of the sunset off the balcony. The pool was warm and the perfect place to relax and enjoy a good book. Breakfast was a little different each day and always tasty. The location was perfect for trips to the beach or the Mission or other day destinations. The staff was so helpful and friendly, we felt like part of the family. An overall beautiful facility!
January 27, 2013
Rated 5.0 out of 5.0 by Tesa1711 Good service, clean and quiet.
My husband and I stayed two nights while visiting family in San Clemente. We found this hotel on line and made reservations. Check in was quick and easy. Our room was clean and quiet and our bed was comfortable. Breakfast was adequate, I would have preferred a different style of eggs- scrambled? Overall, a very nice stay!
January 4, 2013
Rated 5.0 out of 5.0 by Patrish Love the staff
We have been staying in your hotel for many years, even before it was a Holiday Inn and have always appreciated the high level of service. We will keep coming back
December 17, 2012
Rated 5.0 out of 5.0 by Rich7 Excellent Staff
Stayed for a week in November 2012. All though the property is close to the I-5, the rooms were comfortable and the construction of the building drowns out most of the highway noise - put the room fan on, if your room is close to the highway, and the noise is all but gone. The rooms are comfortable and clean. What makes the stay most enjoyable is the staff. Everyone at the property is there to make your stay most enjoyable. From the "Hellos" when you pass the front desk to the the recommendations for local restaurants, the staff is what makes this hotel. If you have a need to stay in San Clemente, this should be your first choice.
December 4, 2012
Rated 5.0 out of 5.0 by moosehawk Great Service as wife had surgery and was recovering
This is the second time my wife and I stayed at this hotel and we were most satisfied. My wife had surgery in Laguana Beach and we stayed three days while she recovered.
The room was quiet as requested and the staff went out of there way to insure we had a nice stay.
We are heading back to California for my wifes follow up visit and will be staying at this hotel on December 27th.
The staff deserves a special thanks.
November 21, 2012
Rated 4.0 out of 5.0 by BaseballDad78 Great Service
The check in staff and the breakfast staff were very eager to help. The rooms were clean and stocked properly. The beds were very comfortable and fresh. I would recommend the hotel to others.
November 18, 2012
Rated 5.0 out of 5.0 by vito1227 Excellent value
We visited our son's family at Camp Pendelton. The hotel's location was perfect for travel to and from Pendelton and several surrounding venues. Staff was very friendly and service excellent. Breakfast was very good and the staff kept things well stocked and clean. Room was comfortable and clean. Location is out of the way of high traffic and quiet. I would stay here again.
November 15, 2012
Rated 5.0 out of 5.0 by alexandra22222 Great for the night of the wedding!
We stayed here the night of our wedding and it was perfect. Its very modern looking and its comfortable. We had a blast at our wedding so coming here after and being able to relax was great!
October 12, 2012