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Rated 4.5 out of 5 by 751 reviewers.
Rated 5.0 out of 5.0 by Couldn't ask for more Everything was great, but the best thing about this hotel was the team that worked there; from the front desk to the restaurant to the valet. Everyone was wonderful. October 8, 2014
Rated 5.0 out of 5.0 by GREAT STAY Everyone was very nice from check-in to check-out, October 7, 2014
Rated 5.0 out of 5.0 by Great family experience for the past years We have been in this hotel once per year for the past 3 years when we take the kids to Disney for a week in September. It has always been a great experience and I cannot imagine better value for a hotel in the area. The staff is very attentive and the place is in mint condition. We totally recommend it! October 7, 2014
Rated 5.0 out of 5.0 by Excellent hotel Almost don't want people to know about this little Orlando secret, but this is the best hotel in town. October 6, 2014
Rated 5.0 out of 5.0 by Great stay This was a special get away trip for us and the Holiday Inn seemed to fit our needs. We have often stayed at the HI family of hotels so we knew that we would be treated very well. This stay was no different. From the time we stopped our car at the front door to the time we left the parking lot we felt that we were treated with courtesy and friendliness wherever we were within the hotel. It was a great visit and we would not hesitate about staying here again. October 4, 2014
Rated 5.0 out of 5.0 by Great hotel in great location to Downtown Disney This was the second time I have stayed here and it lived up to all of my expectations. The staff make you feel welcome immediately. We had a second floor room with a pool view and had no problems with noise or anything else. The hotel is an easy walk to Downtown Disney as well as the restaurants at the Cross Roads. It was nice to come back at night and be handed an ice cold bottle of water to enjoy. We will definitely stay here again. October 2, 2014
Rated 5.0 out of 5.0 by Loved it! From the beginning to the end of our stay, everything was great. We had three rooms in total. We were originally given rooms next to each other but upon joining their rewards scheme, my husband and I were upgraded to a pool view room. While there wasn't anything wrong with the other two rooms, ours had more wardrobe space and a lovely view. It was very quiet. Thank you Lisa Marie, whose service and attitude were exceptional. Having said that, all the other staff were extremely friendly, courteous and very professional. I loved the added touch of handing out cold bottles of water whilst waiting for the resort transport. A much higher standard than either a value or moderate Disney resort. October 1, 2014
Rated 5.0 out of 5.0 by Good hotel for a trip to Disney World I have stayed at few hotels now along this road for the excellent location next to Downtown Disney, and I can say that this is the best of the ones I have used. The hotel is very clean, and well decorated, and the staff were very welcoming. My room was in the back block of the hotel, facing to the side, so was very quite. Breakfast in the restaurant is very good, and Siad (who looked after my table most mornings) did an excellent job (was attentive, but not in your face all the time, and always had a big smile on his face to start your day off). The bus route to the Disney Parks was very good, it's just a pity they don't run a bus to Universal Studios as well. September 30, 2014
Rated 5.0 out of 5.0 by Great location and Price Walking distance from DT Disney... great staff as well. September 29, 2014
Rated 5.0 out of 5.0 by Simply can't be beat This property was a fantastic place to stay for our Disney/Universal Mother/Daughter adventure. It really was. The staff were so wonderful; friendly, helpful, genuine. The rooms were freshly appointed and comfortable. The common areas were interesting and well maintained. Great stay! September 29, 2014
Rated 4.0 out of 5.0 by Double check the bill I have stayed here several times before and I reserved two rooms (one for two nights, one for one night for friends). Upon arrival as a Platinum Ambassador, I was told I had received a complimentary upgrade. I was then provided a room with two twin beds and not the one King I had reserved. I am not sure what qualified the room as an upgrade, but this was definitely not what was expected for an upgrade as a Platinum Ambassador level guest. When I received my bill online, I was charged six times for one vehicle that stayed two nights and another that had stayed one night, an overcharge of a ~$50 and double what have should been paid. I am currently disputing the overcharges but am not sure how this can occur if not by design. I will update once the hotel contacts me regarding the overcharge. September 25, 2014
Rated 5.0 out of 5.0 by Great stay and service near Downtown Disney Excellent parking attendants and front desk. Walking distance to Downtown Disney. September 25, 2014
Rated 5.0 out of 5.0 by We had a wonderful time The rooms was clean for all the days we spend there. The food was very good and staff very friendly and helpful. I will stay in this hotel when I visit Orlando again. My son didn't want to go home!! :) September 24, 2014
Rated 5.0 out of 5.0 by Friendly Staff, Comfortable beds! I was very impressed with the friendliness of the staff and the comfortable beds with great pillows! I did not eat at the hotel so I cannot speak to the food, it was nice to have a bar onsite for a nightcap. September 23, 2014
Rated 4.0 out of 5.0 by Felicidades En general todo el personal es muy atento, el desayuno muy bien, el personal de la entrada bien, el personal que te recibe cuando llegas o buscas un taxi o transporte son muy amables y atentos. September 23, 2014
Rated 5.0 out of 5.0 by Rain and relaxation Enjoyed our stay. Comfortable and clean. Friendly staff and we felt relaxed and rejuvenated when we left. September 23, 2014
Rated 5.0 out of 5.0 Great Service; Wonderful Staff Your staff wants to please and they do!!!! They went out of the way to meet our every need. September 23, 2014
Rated 4.0 out of 5.0 by excelente ubicacion Todo lo que puedo decir es que el hotel estaba excelentemente ubicado. No es tan comodo ni tiene tan buena comida, pero puedes encontrar cerca el Marketplace de Downtown Disney y ahi hay muchas cosas. September 22, 2014
Rated 5.0 out of 5.0 by excelente y comodo habitacion El colchon y las almohadas estan fabuloso. El personal y ambiente muy cordial y agradable. September 21, 2014
Rated 5.0 out of 5.0 by Holiday Inn Lake Buena Vista - Excellent Found staff extremely polite. Asked if they could help. Car Valet service excellent. Used many times. Held reunion at hotel and buffet and appetizers was excellent with polite service. September 21, 2014
Rated 5.0 out of 5.0 by Orlando's Best We have stayed at many Disney hotels and resorts over the last 40 years. Our experience at your property was the most enjoyable of all of our stays. Your staff is so FRIENDLY. On our first day we were about to get on the bus to visit EPCOT, and here comes one of your smiling staff to give us a bottle of ice cold water for the day. That is no little thing. Iman, our waitress, made our breakfasts extra special each of our mornings. WE WILL RETURN. September 20, 2014
Rated 5.0 out of 5.0 by my experience at your hotel Great service and friendly staff!. Professional treatment by staff on all levels. September 19, 2014
Rated 5.0 out of 5.0 by Awesome stay at a very nice family hotel We stayed at the Holiday Inn - Lake Buena Vista hotel while visiting the Disney World resort. I am so glad that we chose to stay at this hotel. The location of the hotel is right within the Disney resort, so getting to and from the different parks was very easy. There is a free shuttle that runs every half hour. The hotel is in very good condition, clean and updated. We really enjoyed the pool - very clean, and very family friendly. The staff is very helpful and friendly, and made us feel very welcome over the entire stay. A special note to our servers at the restaurant where we had breakfast and dinner every day - Charolette and Said. The doormen at the hotel were also great! The hotel was a fabulous home base for all of our daily adventures. We will most certainly stay here again, and would recommend it to others. September 15, 2014
Rated 5.0 out of 5.0 by Great service Staff members were friendly and knowledgable. Rooms were spacious. Awesome to fine a micro-fridge in each room. Disney transport was fast and efficient. September 15, 2014
Rated 5.0 out of 5.0 by The service was great I had a very good time at your hotel, the service was outstanding, I look forward to coming back September 14, 2014
Rated 5.0 out of 5.0 by stay at Disney Staff at this hotel are excellent and exceptional. Start with Paul the parking man outside helping with bags along with ***** personality. Check in girl....cannot remember her name But she is beautiful with big smile. cannot miss her. And checking out after week stay was Lisa Marie. So pleasant and allowed us a late check out with no problem as some hotel give you trouble. Overall a great value and loved the shuttle to Disney. Super convenient. Staff deserves a raise I would say. Thanks for helping make our vacation so great! September 13, 2014
Rated 5.0 out of 5.0 by Great place for families to stay This is a great value for staying near Disney. The balcony lets you watch the fireworks, the staff is great and room is clean! September 8, 2014
Rated 5.0 out of 5.0 Restaurant staff Amelia rates an "11".- very personable, attentive, knowledgeable Said rates a "10"- very attentive and personable September 6, 2014
Rated 5.0 out of 5.0 by Great place for an Orlando vacation! While I had read several positive reviews for this hotel, family and I were still pleasantly surprised when we arrived. Immediately the valets greeted us with smiling faces welcoming us to the hotel. The check in staff were just as friendly. The room was a good size for two adults and two children also being clean, comfortable and having a great view of Downtown Disney. We had included the breakfast buffet in our daily rate and the food was excellent. Our family ate breakfast at the buffet for 8 mornings and it was just as good on Day 1 as it was on Day 8. The omelets and eggs cooked to order at the omelet station were always consistent, even with the change of chefs. Our children liked to make their Mickey Mouse waffles every morning! It was wonderful waking up in the morning and not having to drive out to different locations for breakfast. We woke up, went downstairs for breakfast and hopped on the shuttle to Disney World! Also, the restaurant staff was always friendly and greeted us with a "smiling" good morning everyday. Clean premises, friendly staff, comfortable rooms, minutes from Disney and a great value compared to Disney Hotels....what more could you ask for? September 6, 2014
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