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Rated 4.1 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by Like to stay in lake Charles Best option in town. You should stay their too. It's where I stay on every trip after trying several different options. October 20, 2014
Rated 1.0 out of 5.0 by Not an Overall Pleasant Experience Upon entering the room the first thing I noticed was the smell! The room smelled of mold/mildew, while very unpleasant to experience I just blew it off as being the way rooms smelled at this location, since this was my first visit and I never entered any other room, here and decided to purchase a can of Lysol to mass the odor as best I could. It wasn’t until the next morning that I looked up at the ceiling, to my dismay there was something that looked a lot like mold around some of the fixtures (3 total), i.e., around the sprinkler system. I contacted housekeeping to come take a look they acted immediately with concern regarding my concerns, even sprayed the room with industry strength deodorizer, I was checking out so it didn't matter at that point. Management and the front desk personnel were marginally concerned at best in my opinion, but did offer a discount on the room. I am not sure what I expected at this point; however I wonder how you can continue to make this room available when it is obvious that the smell as well as whatever that was on the ceiling should’ve been addressed. It shows a lack of care for guest comfort. October 20, 2014
Rated 5.0 out of 5.0 by Lake Charles Beautiful hotel, open front desk area that welcomes you with open arms. Super friendly staff that are willing to help at any time. Very restful sleep with no outside noise. The best of the best October 19, 2014
Rated 5.0 out of 5.0 by Best stay yet The staff at this location make you feel like you are at home. They go above and beyond! October 15, 2014
Rated 5.0 out of 5.0 by No hassle relaxation!! Was able to swim, each tv in the lobby, drink a few beers on the patio and just feel at home. Woke in the morning to an extremely fulfilling breakfast. Very nice. October 8, 2014
Rated 5.0 out of 5.0 by Great! The staff there are the best. I've been from the east to west coast and this place is hands downs the best in service,cleanness and custumer value. October 8, 2014
Rated 5.0 out of 5.0 by Great Experience The staff were nice and check in was easy and fast. The food is GREAT! October 7, 2014
Rated 5.0 out of 5.0 by Good value for dollar The staff are very friendly and the hotel is clean. A good value for my dollar. The mattress is my only complaint, and it is minor. October 7, 2014
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