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Rated 4.2 out of 5 by 166 reviewers.
Rated 4.0 out of 5.0 by Decent stay clean, friendly service, nice in hotel restaurant. Only trouble was the internet. Not very dependable for business use. October 27, 2014
Rated 5.0 out of 5.0 by quiet and comfortable, safe atmosphere Always consistent with services. Clean rooms and courtesy staff October 24, 2014
Rated 5.0 out of 5.0 by Lake Chas Great hotel! clean comfortable, nice staff easy access to other restaurants, etc. October 22, 2014
Rated 4.0 out of 5.0 by Great staff Staff is very friendly and attentive. They are in the process of cleaning and upgrading. October 21, 2014
Rated 5.0 out of 5.0 by Breakfast The Hotel and its front desk staff were excellent. The only issue that I had with the stay was the breakfast. It was expensive for what I received. Also they had a small coffee bar that was out of the way hiden behind a wall in the lobby. October 21, 2014
Rated 5.0 out of 5.0 by Like to stay in lake Charles Best option in town. You should stay their too. It's where I stay on every trip after trying several different options. October 20, 2014
Rated 1.0 out of 5.0 by Not an Overall Pleasant Experience Upon entering the room the first thing I noticed was the smell! The room smelled of mold/mildew, while very unpleasant to experience I just blew it off as being the way rooms smelled at this location, since this was my first visit and I never entered any other room, here and decided to purchase a can of Lysol to mass the odor as best I could. It wasn’t until the next morning that I looked up at the ceiling, to my dismay there was something that looked a lot like mold around some of the fixtures (3 total), i.e., around the sprinkler system. I contacted housekeeping to come take a look they acted immediately with concern regarding my concerns, even sprayed the room with industry strength deodorizer, I was checking out so it didn't matter at that point. Management and the front desk personnel were marginally concerned at best in my opinion, but did offer a discount on the room. I am not sure what I expected at this point; however I wonder how you can continue to make this room available when it is obvious that the smell as well as whatever that was on the ceiling should’ve been addressed. It shows a lack of care for guest comfort. October 20, 2014
Rated 5.0 out of 5.0 by Lake Charles Beautiful hotel, open front desk area that welcomes you with open arms. Super friendly staff that are willing to help at any time. Very restful sleep with no outside noise. The best of the best October 19, 2014
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