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Rated 4.1 out of 5 by 136 reviewers.
Rated 5.0 out of 5.0 by excellent staff & mgr----great hotel excellent staff & mgr would recommend to all my friends easy location to casino August 26, 2014
Rated 5.0 out of 5.0 by The ONLY place to stay in Lake Charles Extremely clean facility. Safe area and convenient to stores and restaurants. Friendly and knowledgeable employees. Front desk welcomes you with a smile. The bed and pillows are better than my own! I always stay here because I feel at home when I walk through the doors. August 25, 2014
Rated 5.0 out of 5.0 Very pleased I stay at the Holiday Inn in Lake Charles on a business trip and was very pleased. The staff was very friendly and the room was nice and clean. No problems. Also pleased that the fitness equipment in the fitness center worked well. August 23, 2014
Rated 3.0 out of 5.0 by Room Cleanliness Bathroom are was total unclean........................................................... August 23, 2014
Rated 3.0 out of 5.0 by Holiday Inn Although staff were very helpful and greeted me with enthusiasm, the room in which I stayed had a musty smell and the carpet was in need of cleaning or replacement. August 22, 2014
Rated 5.0 out of 5.0 by Great place to stay in Lake Charles We always choose this hotel if we need to stay in the area. It is quiet, convenient and comfortable. The staff here are also friendly and professional. We found breakfast and dinner here to be a good bargain, especially as children eat free. We highly recommend staying here if in the area. August 22, 2014
Rated 2.0 out of 5.0 by I will never stay there again. Awful. Not what I expected from Holiday Inn. The rooms were musty and humid. The shower curtain was too short so my bathroom floor flooded every time I showered. Staff made me feel like I was bothering them for mentioning the musty room. Towels smelled bad. No continental breakfast. Not worth the money when there is a lot of competition in town. August 21, 2014
Rated 5.0 out of 5.0 by Great Service quick and easy check in This hotel is in a great location - easy to reach from 210 area. The service we received at this hotel is the best I have seen in my recent travels. Love the lobby and restaurant. Highly recommend this Holiday Inn. August 19, 2014
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