Rated 4.2 out of 5 by 359
Rated 5.0 out of 5.0 by Kylah D PROFESSIONAL AND HELPFUL STAFF
From the moment Ms Renee Checked us in (Lake Charles, LA location) to all the housekeeping staff's patience with my family's need for towels, I thoroughly enjoyed my stay. My teenage daughter loved the WIFI, fold out couch and pool area, My Husband had excellent service at the bar and I felt so welcomed and assisted by the assistance of Ms Renee at the front desk. She answered all of my questions and as we were in town for a Mardi Gras Ball and Family reunion, made certain our stay was both fun and comfortable. I will definitely recommend to all my friends and family as this is my go to spot when I visit home.
February 10, 2016
Rated 5.0 out of 5.0 by Day Dreamer Excellent staff
The friendliest and most courteous staff of any Holiday Inn I've ever stayed at. From the front desk clerk, to the restaurant and bar staff. Everyone was so friendly and accomodating.
Rooms were clean and very quiet. Internet was fast and easy to access.
Loved this location and will definitely stay again when traveling this route in the future.
February 8, 2016
Rated 5.0 out of 5.0 by Snoopy and peanuts Great staff and restuarant
Very clean and the staff was very friendly and helpful. Food in the restaurant was wonderful and service was great. Nice hotel and good people. Would definitely stay there again.
February 8, 2016
Rated 5.0 out of 5.0 by FernandoME Modern and Clean
Stayed in this Holiday Inn property one night in one of their King bed suites. Nice room. Big. Clean property with bright parking lot. Warm and helpful staff. Southern hospitality and charm.
February 5, 2016
Rated 5.0 out of 5.0 by egonzo Great place to stay
I could not ask for a better place to stay. Everything about my stay was great.
February 2, 2016
Rated 4.0 out of 5.0 by API510 Decent place to stay for a night
I stayed here for the night before taking an API exam. It was close to the testing center. It was also close to the casino and places to eat. Easy checkin/check out. No frills, but a good place to stay for business.
January 28, 2016
Rated 5.0 out of 5.0 by Daniel_G Excellent Hotel
While traveling from Alabama to Texas we stopped at this hotel at the last minute. The lobby and front desk were exceptional. Very efficient staff. Staff was prompt and courteous. The bar/lounge was fantastic. Drinks were good. Overall I had a very pleasant and very nice stay at this hotel. I would defintely recommend this hotel to anyone traveling in the Lake Charles region.
January 25, 2016
Rated 1.0 out of 5.0 by Archie2 Very Poor
This Holiday Inn was one of the oldest we have encountered. It was clean but offered few amenities without extra charge. The surrounding neighborhood was a poor socio economic area. The draperies were horrible. only sheers kept you from being exposed to the neighborhood. They allowed lights to enter the room all night. We were problemed by noisy room noises from adjoining rooms and were wakened by someone jumping in a room over us at 5AM. We would NOT recommend staying in the hotel.
January 20, 2016