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Rated 4.0 out of 5 by 172 reviewers.
Rated 2.0 out of 5.0 by needs updating badly. We liked that this property was a pet friendly hotel. There was no designated "pet area". The outer façade and the lobby did not reflect the poor quality of the room. The staff stated that they were slated for remodeling this year. At the time of booking I was informed that all the IHG properties had been renovated. This property needs it soon, the year is half over and nothing seems to be in progress. July 24, 2014
Rated 4.0 out of 5.0 by Great Value The hotel lobby gives a good first impression and smells nice. Staff is very friendly and helpful. The beds were comfortable. The only complaint is only having 2 washcloths for 3 people. July 21, 2014
Rated 2.0 out of 5.0 by Disappointing stay As frequent travelers, we are accustomed to a smile upon check-in. The clerk at the front desk was very robotic and did not act pleased to have us stay there. The hotel elevator was S-L-O-W!!! We used it on check-in, then relied on the stairs. The carpet in the room was stained and apparently highly used. Since it was a full service hotel, there was not the complimentary breakfast we have become used to. Restaurant not open when we departed. We have stayed at this hotel in the past, but agreed we will not in the future. July 17, 2014
Rated 5.0 out of 5.0 by Best hotel in Lake City My daughter & I tried to stay at 3 other hotels in Lake City and were so disgusted. It was a very busy weekend there and I just kept calling until someone cancelled & thank goodness the Holiday Inn found room for us. Book early if your going to Lake City & I wouldn't go anywhere else for the money. July 16, 2014
Rated 5.0 out of 5.0 by Outstanding service The Staff and my stay was great! We had our family reunion over the weekend stay and use the banquet hall for our reception and registration. Everything was fabulous from the set-up, layout, and food (drinks and beveages). Great service and a outstanding job! July 16, 2014
Rated 3.0 out of 5.0 by Front desk not very freindly The front desk did not acknowedge my IHG rewards. The staff should always honor the IHG members and there standing July 14, 2014
Rated 5.0 out of 5.0 by One night stop Just stopped there for the night while traveling. Pulled in late but had a good nights sleep. July 10, 2014
Rated 5.0 out of 5.0 by Clean, comforable and very accomodating This hotel was very up to date in everything from the entrance, to the common areas in the dinning area/bar area to our rooms and bathroom. The hotel was very clean, even smelt clean, comfortable and very attentive to our needs. Staff was happy to be there and very friendly! July 9, 2014
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