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Rated 4.0 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay I am a previous owner of a HIExpress and I would be extremely proud to have a staff like Lake City Holiday Inn. They were friendly and very knowledgeable. Kudos to you January 5, 2014
Rated 2.0 out of 5.0 by Had higher expectations Traveling from the Midwest to Southern FL, we spent one overnight at this property. The staff appeared to be unenthused and possibly the best way to describe the property and the staff was "tired", in need of refreshing. We must not have been the only ones left with this impression as other guests checking out before us expressed their displeasure with their experience. Nothing stood out as terrible, it just was very unimpressive. Definitely not the "10" the general manager advertised in the elevator as his expect ions. Possibly the staff needs a morale booster. January 4, 2014
Rated 4.0 out of 5.0 by Disappointments We were on the sixth floor and I had to turn up the tv due to extremely loud children in the rotunda area on the first floor due to the open concept of this hotel. This went on for at least an hour and a half. Finally we had to call the front desk and ask them to please quiet the kids since it was 10pm. The staff must have had ear plugs in not to hear this. Would not have stayed if we knew this property allowed (except service dogs) pets due to allergies. FiFI/Fido probably sleep in bed with or on the bed spread which is probably changed once a month.Never know what rooms they are allowed in and the property does not tell you. Otherwise the hotel is in good location and nice property. January 4, 2014
Rated 5.0 out of 5.0 by good place to stop The hotel was beautifully decorated for the holiday. We arrived late and got the last room. It had a hot tub but it was not used. We literally were only there to sleep but it was a comfortable night after a long day of driving. January 3, 2014
Rated 4.0 out of 5.0 by A little disappointed #2 I had submitted a review previously but forgot to mention one other item. We were given two rooms keys which turned out to be defective. Both keys did not open the doors to the pool and when we went to our room, only one key worked. We had them rekeyed and they worked. January 3, 2014
Rated 3.0 out of 5.0 by Terrible mattress We stayed in a suite with two beds. Nice room, clean and quiet for a hotel. The mattress quality was terrible, so one of the key deliverables to a traveler, a good nights sleep, was not met. January 3, 2014
Rated 5.0 out of 5.0 by A great experience This hotel is always a welcome experience. This is the first time I have stayed during the holiday season. It was beautifully decorated for the season. The staff are so pleasant even at the busiest times. They also accept small dogs and it is a pleasure to be in a room that is pristine and free of "doggie" smell. Being a small dog owner I really appreciate being able to stay in a lovely clean pleasant room. Everything about this hotel is first class. It is also convenient to dining facilities. January 2, 2014
Rated 5.0 out of 5.0 by Everything Great Need more handicap parking places Great breakfast, great waitresses January 2, 2014
Rated 5.0 out of 5.0 by Clean and a nice place to stay We stay here each year on our way to Daytona Beach. The hotel is beautiful outside and inside. The staff is friendly and welcoming. The only downside was that my Visa card was charged as a debit and run as a credit so I had an 2 charges on my account for 3 days before the credit authorization dropped off. I would recommend this hotel to anyone that is traveling or stopping for an extended stay. January 1, 2014
Rated 4.0 out of 5.0 by comfortable bed We come up here every year and always stay here. Rooms are very clean and comfortable. January 1, 2014
Rated 5.0 out of 5.0 by Great service, nice indoor pool, great for kids Had a one night stay recently in a king suite, very nice experience. Staff great, hotel clean and nice. Kids loved the indoor pool and they ate free for breakfast. Lots of restaurants nearby, close to interstate. Recommend. December 25, 2013
Rated 5.0 out of 5.0 by Great service I have been staying here off and on for the past 8 years and I have never wrote a review. Last week I was checked in by Cole and he did a perfect job. He was knowledgable, friendly, and professional. Great employee to have on your team. December 21, 2013
Rated 5.0 out of 5.0 by excellent I had a very good experience during my stay as I have had in all my previous stays. December 21, 2013
Rated 5.0 out of 5.0 by Perfect Stopover Location This was our first time at this location. As always, we were appreciated as Premium members. The lobby was beautifully decorated for Christmas, the convenient bar was just what we needed after a long drive and the staff was very friendly and welcoming. December 18, 2013
Rated 5.0 out of 5.0 by Well maintained. Awesome night sleep. Overall an outstanding stay. Loved the beds and linens. A little pricey for the area. Just off I-75. Only bad thing, slowest elevators ever seen. December 11, 2013
Rated 5.0 out of 5.0 by Comfortable and clean I stayed at this hotel for 4 nights while in town on business. The room was comfortable and clean. The restaurant was good, room service was fast (especially nice in the morning). I would recommend this hotel to anyone staying in the area. December 7, 2013
Rated 4.0 out of 5.0 by nice stay Met son and grandchildren for a short visit! Hadn't seen them since spring ! Had a nice stay, got to use the indoor pool ( which was awesome) and enjoyed the room ! comfortable stay good nights sleep ! Plenty of places close to eat ! Just what we were looking for ! Thanks for a great stay ! December 5, 2013
Rated 5.0 out of 5.0 by wonderful bed and bed clothing The elevator took waaaaaaaaaay too long! This is a 6 story building and we waited up to 12 minutes sometimes for the elevator. Thus, we used the stairs most of the time. Also, the "breakfast cafe" with crazy high prices was no better than the "complimentary breakfast" we experience at lesser hotels chains. Seriously....the midget muffin seemed day old and stale but cost $2.25 :-( .We did like the fact it was right next door to a Ruby Tuesday and we could walk over for dinner the night we arrived. December 3, 2013
Rated 1.0 out of 5.0 This place needs better care I called and spoke with the front desk manager in person and reported everything. She is aware. Next year I will see whether or not there are the much needed improvements/clean ups. December 3, 2013
Rated 5.0 out of 5.0 by Right off I 75 The Holiday Inn Lake City is a perfect location for travelers heading south who need a break or for business travel in the Lake City north FL area. Great staff, clean rooms, good restaurant and bar. Also there is a Ruby Tuesday right next door and an Olive Garden, Cracker Barrel and Longhorn within walking distance. I stay here every few weeks and always have a good experience. December 1, 2013
Rated 5.0 out of 5.0 by Great Service Our stay was very close to perfect! We agree that this hotel would be perfect if only the elevators were faster. The breakfast was very good, as well. December 1, 2013
Rated 2.0 out of 5.0 by Poor value Dark room, one chair for two people, overpriced, we are a big IHG supporter - spent the night previous close by in an upgraded room for $25 less and breakfast was included! November 24, 2013
Rated 4.0 out of 5.0 by Greatplace to stay enroute to Disney! This is a very good hotel to stay at when travelling in Florida. The location is convenient, there is a Cracker Barrel next door, the hotel has a pool, exercise room, the staff is very friendly and helpful. The rooms are very nice and clean. My wife is extremely picky about her hotel room and this is one of her favorites. November 16, 2013
Rated 5.0 out of 5.0 by We love it here We travel to Lake City at least twice a month and won't stay anywhere else. We are always there for baseball tournaments for our son and the staff is extremely friendly and the hotel is the perfect spot for families. We always have a large group of boys and sometimes they can be a little rambunctious as all little boys are and the staff is always so patient and kind. We won't stay anywhere else when we come to Lake City. November 14, 2013
Rated 3.0 out of 5.0 by Nice hotel, but pricey for the area The hotel is modern and reasonably well maintained. The staff at check in is OK. Lake City is in the middle of no where, so the rate at the hotel is on the high end of what you would expect to pay. The atrium design of the hotel makes it extremely noisy particularly at night when you are tying to sleep. There are only 2 elevators and the wait is eternal, forcing you to always use the stairs. There are a number of new hotels in the area and these should be considered as this property is not very competitive. November 13, 2013
Rated 1.0 out of 5.0 by Not express We stay mostly at Holiday inn Express. This Holiday Inn fell short in a lot of ways. The gentleman that registered us had a tough time telling us about how to get food and what we could eat in the morning. I asked him where can we have dinner to which he pointed to the back of the building????? It sounded like someone was moving in and out of the room upstairs until about one in the morning. The night blinds did not fit the window and we had full light all night. By the way Texas Road house had a great steak. We will wave at Lake City when we pass thru again. November 13, 2013
Rated 3.0 out of 5.0 by Cost & Breakfast Better rate than most. Does not offer a free breakfast..costly breakfast for 5 people. November 12, 2013
Rated 5.0 out of 5.0 by Great place to stay! I've stayed here twice now during events at White Springs and was very satisfied. November 11, 2013
Rated 5.0 out of 5.0 by Comfortable bed great service I stayed here for two nights to attend a funeral at a nearby location. While acquiring info over the phone, I was advised by the clerk that the two nearby college teams FSH & Fl Gators were having games and most hotels between the cities where the teams were playing was booking out rooms. I was advised to make my reservations ASAP to have rooms upon my arrival. This was very helpful traveling with 3 adult kids. 3 days & 2 mites, we had a very comfortable place to return to & relax. Cracker Barrel & several other restaurants is w/in walking distance from the hotel. This is my second stay here in 2 yrs. Sept 2011 the family booked 5 rooms here for a family reunion in Lake City. Again FSU & the Gators had home games that weekend but our needs we're met. November 5, 2013
Rated 2.0 out of 5.0 by beds, service, kids on elevators Beds were old, lumpy. When we checked in were told no king size rooms , we went to get our luggage and heard the next ,customers told they had king size rooms,( don't like to be lied to) kids playing on elevators no one taking care of the matter room not up to the normal holiday inn standards remodeling needed We will only stay there again as a last resort, we can stay at other hotels that provide breakfast and a quiet clean room at a better price, with friendly staff. We stay in hotels for 14 nights in 6 different hotels and this was our worst experience November 5, 2013
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