Rated 4.5 out of 5 by 66
Rated 4.0 out of 5.0 by starlight2 friendly staff, pretty place, lacking attention to detail
The staff were very friendly, greeted everyone with a smile no matter where we saw them. The staff is your biggest attraction. The hotel was pretty, but as I mentioned earlier, there were a lot of smaller things wrong -- no ice in ice machine, pop machine wouldn't work, mattress okay, but not great, no extra blankets in room, only 2 towels. Little things that added up.
Overall, it was a good place, but management needs to up its amenities a bit.
July 17, 2014
Rated 5.0 out of 5.0 by J hawk Comfortable and quiet.
Great informal restaurant attached. Good food at a good price. Well rested stay here. One of the best values around Mpls-St Paul area.
July 15, 2014
Rated 5.0 out of 5.0 by MCJC Modern, clean facility
We were very impressed with the efficiency and friendliness of the staff, the space in the room, the comfort of the bed as well as the great food and service in the Machine Shed restaurant. We will definitely stay at this facility in the future.
July 14, 2014
Rated 5.0 out of 5.0 by WeddingGuest001 Great Service!
Front Desk help was spectacular. She (Jenny) was funny and responsive to any needs, even providing a local watering hole (other than BWW) in the area.
July 10, 2014
Rated 4.0 out of 5.0 by BigDaddy123 Pleasant Surprise
The hotel is nice and we had stayed there before. We were pleased because our evening flight was cancelled and we arrived the next day BUT were NOT charged for the first night and didn't even have to fight about it!
July 9, 2014
Rated 5.0 out of 5.0 by CH03 Great place to stay
We were with a baseball group staying here for the night. We made our reservation on the phone and had to change it once. The staff on the phone were very friendly and helpful each time.
The location of the hotel was perfect...right off the interstate and close to 2 major highways. There were a lot of restaurants in the area, as well as one in the hotel.
The rooms were great size and the bathroom was huge.
The only thing that I didn't like were the people talking outside of our room at 2am. There was a wedding party also staying at the hotel, and I am assuming they were part of that. Nothing the hotel can do about it.
We would definitely stay here again.
July 8, 2014
Rated 3.0 out of 5.0 by Otts Handicap Facilities
As written earlier in this survey, the handicap facilities provided in the room did not meet my expectations for what I needed.
July 6, 2014
Rated 3.0 out of 5.0 by LDDeist No Hot Water, Transparent walls
Overall nice hotel, but woke up to no hot water, acoustically transparent walls - I could hear my neighbors speaking clear as day in a normal tone of voice.
July 2, 2014