Rated 4.6 out of 5 by 43
Rated 5.0 out of 5.0 by Nidi Great hotel
Great hotel, clean, comfortable, and quiet. Very friendly staff.
October 1, 2013
Rated 5.0 out of 5.0 by Duane52 Overall Great experience
The rooms were very clean. The lobby was large with a lot of sitting areas for conversation. Everyone was friendly. The front desk person was very professional. The pool area was large with a lot of sitting room. Overall good experience.
September 25, 2013
Rated 4.0 out of 5.0 by TKSON44 comfortable bed & very nice front staff
I stayed 11 nights for a business trip. It was very comfortable during my stay. There's a office of Hertz Rent-a-Car. so it was very convenient for me to rent a car.
It was awkward for me Japanese that a shapoo of amenity was too strong in a smell.
September 22, 2013
Rated 3.0 out of 5.0 by Mc061 Very Nice Property
The front desk staff was very friendly and helpful. However the housekeeping staff needs to go back to the drawing board. My room was booked for two nights and after being gone from my room for most of the day the following day my room was barely cleaned. My bed wasn't made and not all of the towels were replaced. I'm not sure if the bathroom was cleaned but the trash cans were emptied. One of the reason I chose this hotel was due to the very nice pool. However I couldn't even swim in the pool due to the pool was too cold to swim in. I went over to sit in the hot tub for a few minutes and tried to enter the pool once again before giving up and going back to my room. :(
September 15, 2013
Rated 5.0 out of 5.0 by funnyfrannie Loved the room
Hotel room was spacious and comfortable. Very convenient location
September 8, 2013
Rated 5.0 out of 5.0 by BonJ77 Very enjoyable stay
Very pleasantly surprised on this stay. It was nice to be able to stay at a hotel that will allow man's best friend to stay that would give us room that was very clean, modern, and comfortable. Usually the rooms that are assigned to people with pets are the dumpy rooms, but this room was top notch. The area that the hotel is located is very relaxed, even though it was very easy to get to. Staff were very efficient and helpful. I fell in love with the pillows in the king room, I didn't want to get out of bed, but the breakfast we had was worth getting up for.We had room service, they were very prompt, great food for the price. Will definitely plan to stay here again.
September 7, 2013
Rated 5.0 out of 5.0 by AppletonChris Great Stay! Highly Recommended.
Everything about our stay was excellent. The staff was very helpful and friendly and treated us like valued customers. Location is great...right off of 94. Close to many stores and restaurants. On-site restaurant has great food too. Very nice pool and spa. We highly recommend this property and will stay there anytime in the St. Paul area.
September 3, 2013
Rated 5.0 out of 5.0 by Rhorst2000 Get the before 5:00pm
After we checked out we had a $40.00 charge for incidentals? They said it was for thing that were possibley used or missing, so towel takers beware.
I called they stated that it would be taken off within 3-5 business days, other wise the stay was great.
Get the before 5:00pm and they free have beer, wine and horderves. My girlfriend really took advantage of that...WOW ;).
September 1, 2013
Rated 5.0 out of 5.0 by HockeyMom17 Exceptional hotel
We were visiting the area to attend my daughter's hockey tournament in Stillwater and chose to stay in Lake Elmo. Our stay at the Lake Elmo Holiday Inn was pleasant and found this property to have everything we needed close by. As we are not familiar with the area, we found the hotel easy to find and located within close driving/walking distance to restaurants or shopping. The Front desk was friendly and cleaning staff very helpful. Hotel and rooms are spacious, well decorated and clean. I highly recommend this hotel. We will definitely be back!
August 28, 2013
Rated 5.0 out of 5.0 by Toypoodler Best Holiday Inn
Without a doubt the best experience with a Holiday Inn. Staff were friendly and helpful.
Loved the lobby having coffee, ice water and fruit...and cookies in the evening.
August 27, 2013
Rated 5.0 out of 5.0 by Sammy53 Excllent in all categories
Only needed a room for one night in the area. The room was spacious, clean, and desk staff was very helpful. Price was reasonable based on other places I've stayed of less caliber. I would recommend without hesitation.
August 24, 2013
Rated 5.0 out of 5.0 by Riverboater Best Holiday Inn Express Anywhere
I have stayed in HI Express all over the country during business travel. This Lake Elmo property is the best of a generally excellent brand. Perhaps the Wild Wood Lodge heritage helps - a cut above the already excellent Express hotels.
August 23, 2013
Rated 5.0 out of 5.0 by Mac72 Wonderful Room!
My wife and I plus our ten and eight year old had a wonderful stay at this property, will return when in the twin cities again!
August 21, 2013
Rated 5.0 out of 5.0 by Selian1 Nice Stay
We had adjoining rooms and found both to be very well maintained with comfortable beds and pillows. The location made it very easy to access other areas. We would definitely return when in this area.
August 15, 2013
Rated 5.0 out of 5.0 by st2598 One of my best experiences at a HI to date
Booking three rooms for family coming into town and had to change a couple of the rooms twice and call to make sure others would be able to check in under my name.
The gentlemen who helped me via the phone was very polite and understanding to every need. I am only Gold but all rooms were upgraded and my family just raved about the rooms and also the man who checked them in. With this service this is now our go to hotel in the area when guests come in.
Even with a busy wedding there the same weekend their needs were met with over the top service.
August 9, 2013
Rated 5.0 out of 5.0 by RAVV Clean and comfortable, Great Staff!
We will stay here again! There is nothing to not like. Convenient location as well.
July 31, 2013
Rated 5.0 out of 5.0 by Pambo Quiet, pleasant atmosphere, competent staff
Loved it as Wildwood Lodge..still love it as HIX..and am especially happy to see the same faces at the front desk!
July 30, 2013
Rated 5.0 out of 5.0 by Pigster Comfortable room and helpful staff
We had a great time. Comfortable, roomy, clean and neat.
July 30, 2013
Rated 4.0 out of 5.0 by Guinness great overall ambience
We thoroughly enjoyed our stay - easy to access, Machine Shed Restaurant on site with great food and most importantly pet friendly. Hotel was able to handle all our needs & requests unique given that it was a collector car group.
July 28, 2013
Rated 4.0 out of 5.0 by Chacha119 Great place to stay-handicap facilities need attention.
Your handicap bath facilities need HELP. Has one grab bar in the entire bathroom. You need at least three in the shower and two near the toilet. Also, your toilet is TOO low, you need a high-boy type. Other than that you get an A plus.
July 27, 2013
Rated 4.0 out of 5.0 by ramquad The room was fine except for one thing. It needs to have a microwave oven in it.
The room and the location were good. Nice area very pleased with the facilities.
July 26, 2013
Rated 4.0 out of 5.0 by Desotoman2 Air Conditioner review.
Could not regulate air conditioner in room. 72 was way too cold and anything other then 72 too hot. Could not get a comfortable setting. I had to change beds with my brother and wife and to keep me from being too cold I propped up all 5 pillows to block the air. Beside that, we were pleased with the over all room.
July 26, 2013
Rated 5.0 out of 5.0 by MissPlatinum Beautiful hotel!
We enjoyed our stay at this lovely place. The lobby is a refreshing change from the typical hotel lobby, and the room was spacious. We enjoyed checking out bicycles and bike helmets to go for a ride in the morning. The hotel is near Lake Elmo and a Minnesota State Park. We definitely plan to return sometime!
July 9, 2013
Rated 5.0 out of 5.0 by Grizz117 Great Place To Stay
From what I found out, this was a private propery that has been rebranded as an IHG property. They were well above a standard Holiday Inn property as far as amenities, restaurant and atmosphere goes. IHG could use them to model some of their other properties after.
I stayed for a week. Part of it was for business and part was vacation. It was a great choice. The staff couldn't have been more accomodating.
The only caution is I would recommend a room on the 2nd(top) floor as you can hear any foot traffic if you are in a lower room.
June 30, 2013
Rated 3.0 out of 5.0 by Jack584905840 Getting Inconsistent
This is a very good hotel that is starting to getting pretty inconsistent. Maid service is pretty inconsistent (some maids do not replenish things, some over do it), room amenities are pretty inconsistent (some rooms are missing microwaves or robes for example.) Front desk service is inconsistent, some are incredible and the best in the business some not so much and they have you wait 10 minutes while they are on the phone. The food is consistently bad without a single healthy option on the menu. Rooms are always clean, beds are comfortable (but walls ultra thin, and curtain allow outside light). Overall a good experience but some things are missing. Good recognition for Priotity Club Members
June 14, 2013
Rated 5.0 out of 5.0 by Bevmk All around great motel!!
We enjoyed the stay at this motel so much. It is one of the better Holiday Inns we have stayed at. We will be back!
June 14, 2013
Rated 4.0 out of 5.0 by HavenTAY123 Large room and very clean
I had a poolside room. It was very clean and very roomy.
Room was also decorated tastefully.
I was disappointed that there was no microwave in the room or a DVD player available.
I also was surprised that for the price of the room that there was no continental breakfast offered.
The pool was very nice but really cold so my 3 year old granddaughter couldn't stay in very long, she was freezing.
When calling to make the reservation I would not say that the female
I spoke with was all that friendly or very helpful, I felt rushed to make a decision.
All in all, I have to say, it was a pleasant stay.
I probably wouldn't choose this hotel first, next time.
There are other hotel chains that are clean, less expensive or the same price but offer more amenities.
May 16, 2013
Rated 4.0 out of 5.0 by Jmrt3456 A great hotel, but the food choices need help
Very clean and comfortable hotel, great recognition for PC members including upgrades for platinum members. Nice helpful staff. This is an almost perfect hotel. My only issue is the food that comes from an adjacent restaurant that is a meat and potatoes place with zero healthy food options. That would be one thing that could change. Please offer a few more healthy room service options...
May 9, 2013
Rated 5.0 out of 5.0 by Abe123 Great stay
Great Hotel that really is good for business travelers. Got an upgrade as a Platinum without asking (thank you). Very comfortable bed and pillows. The restaurant is willing to work with you and make substitutions. There are (free) breakfast and dinner offerings in the lobby too. Negatives: The pelts got to go and the restaurant is way too meat and grease heave... All in all a great experience. I will be back.
April 20, 2013
Rated 5.0 out of 5.0 by Jorcass206 Wedding
Room was huge and super nice, hotel easy to navigate and very helpful staff
April 20, 2013