Rated 4.6 out of 5 by 43
Rated 3.0 out of 5.0 by ahj54c Different than my prior visit.
Prior visit: very favorable.
This visit: Room was not cleaned (vacuumed, bathroom floor wiped, mirror wiped, trash emptied), ran out of toilet paper (no addtl roll), empty cleanex container not refilled, needed addtional towels.
Floor very noticable: extreme low temps - ice melter tracked in on shoes.
Restaurant disappointing. Buffett cold; pointed out to waitress. Did not get an apology even when cook came out to check and then shut down. Did not reorder. Did not get even a cup of coffee comp.
Staff less than friendly or helpful.
Much different this visit than prior. Doubt will come back and will advise my company and friends/relatives to avoid as well.
December 10, 2013
Rated 5.0 out of 5.0 by MMlll27 Great Stay
The rooms are very clean and comfortable and the service from the staff was great! The pool area was clean and the ambiance was very nice... I will definitely stay there again.
December 4, 2013
Rated 5.0 out of 5.0 by freewoman47 Stellar Staff
Attended a seminar within the property. Stayed 2 nights and the front desk folks were very efficient, friendly and accommodating. The room was comfortable with incredible pillows on the beds-best sleep I've had in a hotel/motel in many stays. I certainly will stay here again when in Lake Elmo. Thanks
November 6, 2013