Rated 4.4 out of 5 by 120
Rated 5.0 out of 5.0 by 12of13 Excellent hotel great price near to mission viewing and Laguna beach
Loved loved loved! Stayed 2 nights and the only complaint is there were no cookies upon check-in. Otherwise a 10!
July 23, 2014
Rated 3.0 out of 5.0 by PJ trraveller Irvine spectrum
Not the Holiday Inn Express.
I expected better.
Holiday Inn Express has always been consistent and a good value.
This is HI and I expected "better" or "More".
No included breakfast at the AAA Rate.
I'll stay somewhere else in Irvine. Plenty of other choices.
July 22, 2014
Rated 2.0 out of 5.0 by andy43061 Good Bar service
Brian was a great guy at the bar made the stay despite the problems. I question front desk staff, lack of knowledge and a bit rude. Kitchen hours not good if you get in late from a flight or get up later. No free shuttle service to and from airport. Not the best place to stay if you don't have a car but rooms and overall hotel grounds to Holiday Inn standards.
July 19, 2014
Rated 2.0 out of 5.0 by skinnyphish A/C did not work and problems with hold on credit card
A/C was not working properly every night we stayed there. Finally moved us to a different room on our last night there after trying a noisy swamp cooler with the window open (next to freeway). Asked for credit for two of the nights and they talked me into IHG rewards points worth one night instead. Used that for an extra night and they put three holds on our credit card totally over $400 that stayed on there for 3-4 days and messed with our being able to access funds. The stay the last night was comfortable and the rooms are clean but the way the manager handled this one was not good. Plus the IHG rewards is a joke. Not worth signing up for.
July 18, 2014
Rated 5.0 out of 5.0 by No Nickname Whatsoever Clean Place, Good Location
Surprisingly good restaurant too. The salmon was excellent, better than a cruise ship I had just come from the week prior. Overall nice stay with free and easily accessible wi-fi, free parking. Would stay here again.
July 13, 2014
Rated 2.0 out of 5.0 by Travelplans Broken Air
Unfortunately our air was broken and it was super hot! It was not fixed until after we checked out!
July 10, 2014
Rated 4.0 out of 5.0 by TaraLAtravel Comfortable bed, close to 133 highway to access Laguna Beach
We had several issues during our stay, but they tried to make everything right - sometimes immediately and sometimes not so immediately. Best staff person is SHAUN at front desk (the only one who smiles and is friendly) the weekend bartender, who is great!! Overall, it was a fairly good experience, but not sure if I would stay here again. Too many kids.
July 9, 2014
Rated 2.0 out of 5.0 by jjjphatch Bad Stay
Brought issues up to hotel staff and all they said was workerd would be finished in 10 minutes yet when I went up to the room probably over an hour later they were still working.
June 30, 2014