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Rated 4.5 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by Great Service and clean room Good Stuff: Great customer service, clean room including bath room and good value for the money. Not so good stuff: Noisy A/C in some rooms, elevators aren't secured and pricey breakfast menu. I will definitely consider this one for my next business trip. June 2, 2014
Rated 5.0 out of 5.0 by Great Stay Attentive professional staff, upgraded linens and pillows and a very good breakfast buffet. June 1, 2014
Rated 2.0 out of 5.0 by I would not recommend this property I would not recommend this propert to anyone. As an IHG Member, you are not greeted or acknowledged. The beds are hard and the walls are thin. You hear every step and stomp in the room above you. I would not recommend this property. May 12, 2014
Rated 5.0 out of 5.0 by Great staff They make everything easy...good customer service. May 9, 2014
Rated 5.0 out of 5.0 by Awesome Service We had a great experience with the front desk staff, Jonathan was very helpful and took care of us although we showed up without a reservation. We appreciated that the shuttle was offered to us when we needed to go to the market, this was a great service. Thank you to all the staff for taking care of us and for making it a great stay. May 6, 2014
Rated 4.0 out of 5.0 by No lactose free milk in the breakfast I think must be able to ask lactose free milk i couldnt take a cerela due this small issue April 9, 2014
Rated 5.0 out of 5.0 by Comfortable everytingh was wonderfull, i rest very good, the buffet is excellent April 8, 2014
Rated 5.0 out of 5.0 by I absolutely LOVED this Holiday Inn We had the best view from the top floor, the hotel is fabulous with the decor, cleanliness and the customer service is top notch. We had the best time, and the location of the hotel was great as well. Didn't have time to enjoy the pool, but it was pristine. Next time I go to Orange County to visit family and friends will definitely return to this Holiday Inn... it is definitely gives the "Holiday Inn" a good name... March 19, 2014
Rated 1.0 out of 5.0 by Dishonest Maid and Nonchelant Receptionist My wife forgot her rings on the bed stand at the Holiday Inn in Irvine Spectum. We called several hours later and spoke to the main desk; the receptionist said she would look into it and called back to tell us no one turned any rings in. We explained that the rings were worth well over 15 thousand dollars and that we wanted someone to specifically talk to the maid who cleaned our room (where we left a five dollar tip for one night). The receptionist explained that the maid denied seeing any rings in our room and said that was all they could do. When we insisted on filing a Police Report, we were finally able to talk to the manager who pursued the matter until someone "found " the rings and held them for us to pickup. March 7, 2014
Rated 4.0 out of 5.0 by Good hotel but Elite members benefits missing We stayed at this hotel a few times in the past and as a Plat member received free drink coupon and breakfast. This time they stated that since the benefits for Elite members is changing they are not offerring anything for Plat/Gold members. I even inquired well can I at least get my 500 bonus points. I was told no. Finally got a free drink coupon. Noting the new requirements will be a choice of points, water/snack or drink coupon. As Plat you will get two of these choices, Gold will get one. I feel that since they hadn't initiated the new benefit program they should have honored their old one. Overall, I wan not satisfied with this. As for the hotel, nice place to stay, nice clean room. February 26, 2014
Rated 5.0 out of 5.0 by Great Service As always, excellent service and excellent installations. Thanks for make my business visit like a vacations. February 24, 2014
Rated 3.0 out of 5.0 by Upgrade to sweet I did not get a room upgrade to Sweet and water and news paper.... The good there's a shuttles. February 22, 2014
Rated 5.0 out of 5.0 by My stay Great staff the only thing that is slow is your Y FI ! January 11, 2014
Rated 5.0 out of 5.0 by Comfortable I would have to say that this is one of the best Holiday Inn locations I've stayed at!!! January 6, 2014
Rated 5.0 out of 5.0 by Perfectly Fine Ever have one of those hotel stays where nothing went wrong? Look - some times we stay at hotels that are horrible - and sometimes they are the best ever. But most of the time - our stays are just right. And that is what this stay was - just right. Everything was just right. Very clean, very professional, very nice stay. January 5, 2014
Rated 5.0 out of 5.0 by Solid, clean hotel Good, clean hotel with a nice staff. Perfect for a 1 night stay. Pretty good breakfast. Nice location. Relatively quiet despite being close to the freeway. January 1, 2014
Rated 5.0 out of 5.0 by HEATING AND COOLING I would have given, Sleep and Comfort ratings five stars, however, in a double bed, room the one nearest to the wall where the unit is high up on the wall tends to blow down on the bed beneath it. Otherwise this property is an exceptional value and very well managed. December 30, 2013
Rated 5.0 out of 5.0 by Love the room and service This is our 5th stay at the Irvine Spectrum Holiday Inn--always have great service and clean room!! Hotel of choice when in the area! December 28, 2013
Rated 5.0 out of 5.0 by Really a great value. Overall an excellent Orange County choice. Clean, modern, great location. And when you consider free parking, you can't best the price. December 28, 2013
Rated 5.0 out of 5.0 by The Bartender Tamara, the blonde bartender is awesome. Give her a raise! She makes it feel like home December 27, 2013
Rated 5.0 out of 5.0 by Nice newer hotel Overall nice hotel - recent build with quality in mind. Staff is great. Food service and bar staff is better than average. Overall friendly staff from owners to the maintenance personal!!!! December 24, 2013
Rated 5.0 out of 5.0 by Great Place I have no complaints, on the contrary 100% satisfaction. Immaculate place. Good breakfast and service. Nice location EXCELLENT!!!! We wil be back. Thank You! December 18, 2013
Rated 5.0 out of 5.0 by Great Place to stay. Everything from the check in , to the the room, to the dining and the check out, could not have been better. What a beautiful place and the people were so friendly and kind. Its a five star place for us. December 12, 2013
Rated 3.0 out of 5.0 by Not worth the price! This hotel is nothing special and was extremely expensive for the area. I could get an ocean front room in Laguna Beach for the same price! The walls are thin and cheap construction. The staff reminded me more of a cheap motel. The only good thing in this Lake Forest, Ca location was the restaurant- Aqua Lounge. December 9, 2013
Rated 4.0 out of 5.0 by Good business value This was a decent value for the money. I stayed three days on business. It's a good location, close enough to the technology park, and the Irvine Spectrum (Shopping) Center, which was a very nice after work walk through. I got a little noise through the ceiling, but nothing I couldn't handle with ear plugs. I liked the safe in the closet, that was cool. One thing, the drawer chest was apparently tilted forward so the drawers kept opening gradually over time. I thought someone had been in my room until I realized the problem. They sent someone to stuff cardboard under the the front legs, but he didn't put enough and the top drawer was still opening by itself about an inch, gradually. Finally had to tear up a magazine and fix it myself. That was Room 217. Otherwise, ok. December 8, 2013
Rated 5.0 out of 5.0 by Great little convenient hotel! I stayed here for a night to finish up some of the Big Win promotions I had. I chose this location not only because it was highly rated, but because it was convenient to the Irvine train station. The property said that they would pick me up and drop me off at the station. Considering my alternative was to drive in heavy Thanksgiving-based traffic, I was excited to take advantage of the offer. Pick-up and drop-off to the train station was as advertised. Just be mindful that the shuttle runs from 7am-9pm. Check-in was smooth. As a Platinum member I was offered a bottle of water, a treat from a snack basket (I took a bag of chips), a personalized letter from the general manager thanking me for my business, and a $6 voucher to the bar. That's one of the better amentity offers I've received as a top-tier IHG member. I didn't get an upgrade, but there may not have been any room type to upgrade to. The hotel is spotless with a great decor. I talked to the bartender and he mentioned that the property is four years old. I would have said it was only a year or two old at the most. The property also has quite a few rooms facing the Interstate; you may want to ask for a room that faces the pool, or failing that, facing north. I didn't have any problems with road noise where I was, but I can imagine the rooms overlooking the Interstate may get loud, even with all of their soundproofing. The room I had was very clean. Everything was as expected, except for the pillows. For some reason I was expecting the pillows to be standardized as they are across the Holiday Inn Express; e.g. they are labled soft or firm. The pillows were all of one firmness, and they were quite lumpy. It didn't affect my sleep, but it was something I wasn't expecting. The bar has a good selection of alcohol so it's worthwhile to check out what they have. Prices were about right for Orange County and the fact that it's a hotel bar with not a ton of choices around it. I did not eat dinner at the restaurant, but I did eat breakfast. Breakfast isn't free like it is at a Holiday Inn Express; if you want it you may want to check out the hotel room rate to see if it's included. Having said that, breakfast was quite delicious and a definite step up from the fare at a HI Express. The staff were very attentive, especially in the restaurant. The pool and hot tub were well maintained and in great working condition. Parking didn't seem to be an issue (if you need it). Overall - this is an excellent place to stay at if you're in the area. Highly recommended. December 2, 2013
Rated 1.0 out of 5.0 by Staff Service I asked the satff at checkin to add the points to my card and he said he had done so. As you can see there are no points, not sure why, shoud have been told when I checked in and specifically asked. VERY dissappointing November 26, 2013
Rated 5.0 out of 5.0 by Love the digital wall thermostat Great hotel with terrific employees. Breakfast was fantastic during my four night stay. Room was clean - very clean - and climate control easy to get "just right". If I'm in Irvine, I'm coming back here. November 17, 2013
Rated 5.0 out of 5.0 by First rate hotel. Great staff, comfortable room, excellent service. I recommend Holiday Inn as the best choice in the area. November 10, 2013
Rated 5.0 out of 5.0 by Love this hotel! Great staff, food, bed and comfortable pillows, what more could you ask for?! November 9, 2013
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