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Rated 4.4 out of 5 by 120 reviewers.
Rated 4.0 out of 5.0 by Not bad The hotel overall was nice. The staff very friendly. Room was clean. View from my room was bad. Looking into two backyards of run down homes with lots of junk. Had to keep my curtains closed. Should have gotten room with sliding glass door, would have been better as those were on other side of hotel with better view. Bed definitely had wear. I felt I was rolling somewhat from where people sleep on the bed. Tried to sleep in the middle of bed and felt as if I was rolling to side of bed. Overall would stay again. March 21, 2013
Rated 5.0 out of 5.0 Great staff They take care of you at this Hotel. Kelli does a great job managing. Give all the Front desk staff a raise March 12, 2013
Rated 1.0 out of 5.0 by $50 carpet cleaning charge after check out I got a $50 charge on my credit card account after check out. I checked with the hotel manager and they said it was for the carpet cleaning as there were stains on the carpet found by the hotel cleaning staff after I checked out. This is the first time I got charged for carpet cleaning by a hotel. I asked the hotel manager why I was not asked to acknowledge the charge during my check out (so that I could at least see where and what the stains were) and the answer is that I signed off the registration form to authorize them to charge to my account for any damage to the hotel property. Recommend people to request hotel staff to check the room for any damage at check out to avoid any additional charge after check out or any dispute. This $50 charge really makes me unhappy with Holiday Inn despite I am a priority club member. March 7, 2013
Rated 4.0 out of 5.0 by Irvine Stay I arrived on Sunday. When the lady at the front desk checks me in, she did not mention that I was a Platinum member nor did she give be a gift bag that I saw other Platinum members receive. The bed was not very conferrable, after the first night my back was bothering me. The employees at the front desk did not look very happy. They did not know that I was staying at the hotel, every day they look at me as to ask if I was checking in. The breakfast was very good, and the staff very friendly. I was at the hotel for work and was a great location. The work out room was very small only three machines, I tried to work out a few time and someone was on the machine every time. March 5, 2013
Rated 5.0 out of 5.0 by On my way to San Diego Great location. I was able to drive to LA one day and San Diego the next. The staff seems to all be very young and spirited. I wonder if they all go to the same University? I was surprised at how close the freeway was because I did not hear any noise from the room. February 11, 2013
Rated 5.0 out of 5.0 by Excellent Service The room was very nice, with a comfortable bed, flat screen TV. The best part of the stay, was the staff. All were very friendly, and helpful. February 6, 2013
Rated 5.0 out of 5.0 by Excellent experience We came to OC for a weekend getaway to visit a couple of nearby conventions. We were very pleased with this hotel. Holiday Inn Express hotels are always a good choice, but this Holiday Inn was outstanding. The room was on the small side, but very well appointed and very quiet. The HVAC was a bit on the noisy side, but didn't keep us from sleeping. The exercise room was very well furnished, and the pool and spa were very clean. As it was rainy most of the time we were there, I only used the spa. We went to the bar one evening and the bartender, Ray, was very friendly and attentive; he had a very welcoming demeanor and got all the patrons talking and mingling. The front staff greeted us cordially every time we walked in or out. I had no interaction with the housekeeping staff, but they were friendly as we passed by. Overall, an exceptional value and we will definitely be back. January 28, 2013
Rated 5.0 out of 5.0 by I have stayed several times before, and I will definitely return I come to Irvine regularly for business, and I will be sure to stay at this Holiday Inn everytime. It is very clean, the rooms are well furnished and comfortable, and the bar & restaurant are good. They could certainly go for an upgrade of their fitness center, but outside of that, this hotel is great. January 8, 2013
Rated 5.0 out of 5.0 by Comfy bed We stayed at the top floor with a view of the 405, but we didn't hear any car noises from the outside. We arrived on a rainy day and its covered parking made a difference. The room smelled nice and refreshing when we walked in. The king-sized bed was comfy, and the room was the right size for two people. The hotel is just one exit away from the Spectrum mall if you like shopping. January 6, 2013
Rated 5.0 out of 5.0 by The best in Orange County As I travel for business often, I have stayed in most of the hotels around south Orange County. When I come back for vacation, this is the only hotel I will stay at. The staff is on par with even some of the resorts nearby and always looking out for your best interests. The food and service is always prompt and attentive without being overbearing. The property is always spotless and, even when traveling during some of the busier holidays, the rooms remain quiet. While the building is situated near the highway, you'd never know it, even during rush hour. Finally, even though there are a few places to eat within walking distance, the hotel also offers a shuttle which is great if you want to do some shopping or dining at the Irvine Spectrum just a few miles away. I continued to be impressed with this hotel. January 2, 2013
Rated 2.0 out of 5.0 by Sounded like the guests next door were in my room There was a door between my room and the adjacent room. I heard every word they said, day and night, as if they were right next to my bed. I even opened my side door to check if their side door was left open, but it was closed, just not sound proof obviously. January 2, 2013
Rated 5.0 out of 5.0 by Nice stay Hotel picked me up from airport on time. No issues at all. Staff always avalible and helpful. December 26, 2012
Rated 5.0 out of 5.0 by Quiet, Clean and Comfortable Enjoy staying at this hotel---great service and quiet, clean and comfortable rooms!! December 14, 2012
Rated 1.0 out of 5.0 by This hotel is way overpriced, rooms are loud and noisy Beware when staying here. Don't get a room on highway side or get a top floor room. Noisy ventilation from the roof. Cramped lobby and very noisy from the bar. Not what I expected for the $$$s at this location. December 13, 2012
Rated 5.0 out of 5.0 by Great Service! Nice Bed Sheets I enjoyed my stay at the Holiday Inn in Irvine. It was very enjoyable and the staff was amazing, especially the front office and the restaurant. They were very friendly and accommodating. I will definitely recommend this hotel to everyone I know is visiting the OC area! December 12, 2012
Rated 5.0 out of 5.0 by Excellent experience This property is certainly a welcome addition to the area. We visit relatives in the Foothill Ranch area several times a year and are always on the lookout for a relatively inexpensive, nice hotel. This definitely fits the bill. The property is well maintained, our room was quiet and access to the freeway and main streets was very close by. Our room was very comfortable and we enjoyed the highdefinition TV and the comprehensive channel selection. Although we did not visit the on-site restaurant/lounge, it looks like they offer some great specials throughout the week. Maybe next time! Free wi-fi and desk in room are nice extras; great for business travelers as well. November 29, 2012
Rated 5.0 out of 5.0 by Comfortable bed - great location Even though I am a local resident, I did stay here at the Lake Forest Holiday Inn. The facilities were clean and bright, well kept up, and is in a great location. November 19, 2012
Rated 1.0 out of 5.0 by Very disapointing Gives a bad reputation for the holiday inn brand name. A few staff are good, but Manger/Owner takes side with the disrespectful staff. they do not honor what they say.... not respectful to the guests. November 10, 2012
Rated 5.0 out of 5.0 by Multiple stays I have been staying at this hotel since it opened. So far that means around 30 visits of 3-4 nights each. I feel, and am treated, like I am returning home. The staff is super - the rooms are great - the food is good - parking is easy and safe. What more can I say - 30 returns trips says it all. October 24, 2012
Rated 2.0 out of 5.0 by Beautiful decor, kinda noisy Loved the wed happy hour, but found the room a bit noisy from nearby highway. October 24, 2012
Rated 5.0 out of 5.0 by Great Business Hotel One of the best business hotels at a reasonable price at which I've stayed. October 6, 2012
Rated 5.0 out of 5.0 by Great stay for my CA visit This location was close to the highway, yet no heavy traffic noise. Hotel looked brand new and loved the room. Bed was a little too firm for us, as we like softer mattress. But all and all, a very good experience. I will visit this location again in the future, as it is really close to San Juan Capistrano where my daughter in law lives. October 5, 2012
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