Rated 4.5 out of 5 by 434
Rated 5.0 out of 5.0 by Seattle Individual Another Quality Stay
This is my third stay over a two year period. If you need to be in the Laguna Woods area I think the Holiday Inn is the best. This is based on staying at three other area hotels. This property is clean and pretty fresh in the common areas and rooms. As beds away from home go, their mattresses are of OK comfort For this stay, my thanks go to Roberto (night supervisor?) for his flexibility in dealing with our changing travel plans.
May 17, 2016
Rated 5.0 out of 5.0 by dougsawin Happy Camper
I stay at the Holiday Inn, Irvine Spectrum every month of the year for a week each time. I have been doing so for more than 6 years. I have always been satisfied with my stays there and have watched them make improvements continuously over time. They select their staff carefully and all are professional and friendly. The accommodations are excellent and well kept. I have no complaints and highly recommend this hotel for individuals or families. It's a great stay!
May 16, 2016
Rated 1.0 out of 5.0 by webbj4 Decent Holiday Inn - incompetent service
Spent 1 night in 2 rooms a month ago - weren't able to show me a bill at check out - printer problem!!.. I trusted them - what a mistake!! billed at least twice (maybe more??) at the wrong rate! impossible to contact hotel, email address on IHG site doesnt work subsequently 6+ emails to a new address ignored and no root to resolution.. mistakes happen but to make no attempt to resolve unforgivable...
May 15, 2016