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Rated 4.2 out of 5 by 415 reviewers.
Rated 5.0 out of 5.0 by Fantastic friendly staff The hotel is very relaxing, in a great position. The highlight of our stay was the friendliness of all the staff from the cleaning staff to reception staff. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable room Very comfortable room. Swimming pool clean. Nice and Friendly staff throughout. October 14, 2014
Rated 4.0 out of 5.0 by Good on the major points The room was large, clean and comfortable. The hotel was fresh and light. Overall it was a pleasant place to stay. However the internet speed is appalling (the complimentary offering). And a reported problem with the TV went unfixed despite 2 reports. Generally though it is a good hotel and would be happy to stay there again and recommend it (unless you need good internet) October 14, 2014
Rated 4.0 out of 5.0 by Great alternative What a great alternative to the usual motorway services. Just off the M6 by few hundred yards and priced very comparable to budget hotels in the area. This is no budget hotel. Here we have a very good hotel with quality food, comfortable rooms and excellent leisure facilities (Pool and Gym) and plenty of quiet areas to just chill out or read. October 12, 2014
Rated 5.0 out of 5.0 by Staff and room Very impressed with the staff and room. When we arrived we must have inadvertently chosen a twin room when booking on the internet, the receptionist asked us if we wanted a double and changed it. The receptionist also greeted us questioningly with our surname must have been because we were the only couple booking in but it made a nice touch. The room was large and comfortable overlooking the river. We required two more pillows and within 5 minutes of asking they arrived. October 10, 2014
Rated 4.0 out of 5.0 by Very Relaxing Had a very good rest ,hotel was very quiet and well managed . Have stopped here before and would do so again. October 9, 2014
Rated 4.0 out of 5.0 by Breakfast A bit of variety in breakfast can be included. It was rather not very pleasant to see the same breakfast each day. Apart from that, the stay was very nice and we enjoyed the in-room service menu. Staff were very courteous and friendly. Though it h's nothing to do with the property, bus access to the hotel is quite limited. Of course, taxis were a call away though. Will return to stay in the same property during the next visit to Lancaster. October 8, 2014
Rated 2.0 out of 5.0 by Staff- lovely - very helpful in all aspects Room was clean, but sooooo cold- despite following instructions to turn on radiator, I was informed at desk heating does not come on till 18.00 - however within five minutes I had a portable heater, very much appreciated.( heating never came on at 18.00! All staff were very very helpful, especially girls and guys in restaurant. Food average , nothing outstanding- If needed to return to area would use again, because now we know what it is like. October 7, 2014
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