Rated 4.2 out of 5 by 377
Rated 3.0 out of 5.0 by Sue338 good location but poor welcome and housekeeping
We arrived at 12.30pm and were told you can't check in it's too early, there are no rooms ready as we were full last night. I said I know the procedure but can we leave our luggage. I had to ask for a receipt.
Our room was a good size for four of us but only given 2 set of towels, bathroom bin not emptied one day and no extra toilet roll or a bath mat given on another. Worse thing was our sheets were not changed in the four days that we stayed and our night clotbes were just heaped in a pile and the pillows on our last but one day were not even fluffed up and put on the beds nicely. Dinner on our first night was good and breakfast service was good too.
Great location for the Lakes.
August 22, 2014
Rated 4.0 out of 5.0 by Another night away Ageing style
Older layout, stay here if you get a good deal large comfortable room, for the full asking price you will find better value at this standard.
August 20, 2014
Rated 5.0 out of 5.0 by Celia S Good location
Efficient, friendly staff added to our most enjoyable stay in Lancaster. This hotel is ideally situated to enable easy access to the Lake District, being just off the M6. Although close proximity to this motorway, traffic noise could not be heard from our room, even with the windows open throughout the night. The restaurant food was delicious, and reasonably priced. Would certainly recommend this hotel as a cheaper alternative to Lake District hotels.
August 19, 2014
Rated 4.0 out of 5.0 by Khan14 Good Stay but finding Pet's Hair in the Room was bit Off Putting
We enjoyed our stay overall. It would have been better if there was more choice for vegeterians in the breakfast like Omelates etc. Swimming, Jacuzzi, Steam Room and Suana facilities were good. Find Pet's hair in the room spoiled it a little bit.
August 18, 2014
Rated 5.0 out of 5.0 by CLP78 Perfect to break a journey, great for families
Lovely staff, nice big family room, and great pool. Right by the motorway too, so it was perfect as an overnight stay when we were heading further north
August 18, 2014
Rated 3.0 out of 5.0 by Dartmoorjack Bedrooms
Comfortable, spacious and clean. Only sIgnificant drawback was noise from adjoining room (there were connecting doors)
August 12, 2014
Rated 3.0 out of 5.0 by Chris1709 Poor room
When I checked into my room the bed had not been changed from previous guest.
Thinking I might get an upgrade no just another room one floor up.
Very disappointed in the very poor housekeeping staff.
August 11, 2014
Rated 5.0 out of 5.0 by Judyuk Great location
Great riverside location. Free wifi. Very spacious and comfortable room.
August 7, 2014