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Rated 4.1 out of 5 by 235 reviewers.
Rated 3.0 out of 5.0 by Good room but lousy evening meal. The restaurant serves pub food at high prices and low quality. The room was quiet and comfortable. The pool is great though I didn't use it this time, I have in the past. February 26, 2014
Rated 2.0 out of 5.0 by Not a restful weekend I am not a picky hotel guest. All I require is a comfy bed and pillows with a quiet nights sleep. * The mattress way too soft, I imagine a medium would be a safe bet for people to sleep soundly. * The pillows options were soft or firm - again medium would be my choice, it was like sleeping on a piece of soft or firm padded foam. * The windows in the room - the left one had a safety catch, the right one did not., the window without the safety catch would not close fully. It would however open 2 feet wide, enough for someone climb/fall out (or indeed in) As a result I was woken at 5am by traffic noise and a howling wind on the first night and did not fall asleep until around 7am. The second night I was pretty tired and slept through, but again a breeze was coming into the room and a noise on my waking up. Normally I would have a quiet word at reception, but I did not wish to cause a scene, I was having a rare weekend with my girlfriend and another family couple (I work 48 weekends per year, so this was a chance to relax.) The hotel location was fine, about 10 minutes away from the town centre by taxi/bus. February 26, 2014
Rated 4.0 out of 5.0 by good location just off M6 Lancaster Nice hotel , good leisure facilities and located just off M6. 40 minutes easy drive to Windermere Lake District , 5 minutes drive to Lancaster City centre , 20 minutes o Morecombe bay. Comfortable beds , good breakfast , nice little bar. Large car park , try and get a room at the back if you don't like a little road noise . very friendly and helpful staff. Family friendly with kids play areas inside and out. Recommended. February 26, 2014
Rated 5.0 out of 5.0 by Weekend Break Had a wonderful weekend, excellent staff, friendly and polite. Swimming pool and sauna was clean and nice. Very good breakfast, lots of choice. February 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Will return here to Lancaster. Enjoyed the friendly staff and pleasant surroundings. February 26, 2014
Rated 5.0 out of 5.0 by Comfortable stay the hotel was a convenient stop from the evening boat at Heysham before travelling on the next morning so our stay was very brief. However the overall impression of the room and reception were very good. February 25, 2014
Rated 4.0 out of 5.0 by Starting to look a little tired We have stayed at the Holiday Inn Lancaster on average two times a year over the past 5 years. Over that time its noticeable that the hotel is starting to show signs of wear and tear. Specifically the swimming pool now has a distinct green tinge and overly powerful treatment which affects the eyes. I;ve also noticed it tends to build a film on the water surface. Furniture in the bar area is massively uncomfortable with the back being too short making it nigh on impossible to relax. The policy of charging for WiFi these days is outdated. February 25, 2014
Rated 5.0 out of 5.0 by Lovely room and friendly helpful staff Thoroughly enjoyed our stay. Ideal for what we needed. February 25, 2014
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