Rated 4.0 out of 5 by 159
Rated 5.0 out of 5.0 by Hellie Wonderful weekend
Arriving late on a Friday evening I was warmly greeted and eficiently checked in.
The facilities are super, a real treat to have a pool.
The breakfast choice is excellent and the timings of breakfast are such that you can enjoy a leisurely start to the morning. All staff were exteremely friendly and helpful.
It has been a pleasure to stay and I look forward to returning.
November 29, 2013
Rated 4.0 out of 5.0 by unitrip1 nice
We had a very nice weekend stay,no real problems, tea facilities could be better in the bedroom, but that was only a niggle, lack of tea bags and sugar..plenty of coffee but we don't drink that.
very large and comfortable room, no 317, over the function room but that was not overly noisy, I think the party there finished approx. midnight which was not a problem for us.
The swimming pool and Jacuzzi were fine, had very nice late evening, and then before breakfast swim so we were very happy with that, annoyed by children..and a parent..jumping in, it clearly states no jumping as it is not very deep...and I hate getting splashed, staff didn't appear bothered but also it didn't last long.
didn't use the gym but it looked fine.
plenty of choice at breakfast and all nice.
reception staff were lovely , printing us off a route map to our next destination as my phone wouldn't download it.
November 29, 2013
Rated 5.0 out of 5.0 by Mandy61 Great facilities, friendly staff
We stayed at the Lancaster Holiday Inn for a weekend. The staff were very friendly and very helpful. The room was ideal for a family, it was comfortable and clean. We ate both nights at the hotel, once in the bar area and then we had room service, the evening meals were very good and the service was excellent. Breakfast was very good with plenty of choice which even suited my very fussy eater son. We would definitely go again.
November 28, 2013