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Rated 4.2 out of 5 by 437 reviewers.
Rated 4.0 out of 5.0 by Friednly, comfortable hotel No problems experienced during my brief stay here. Breakfast is standard stuff but food quality was fine. Service was great, as was the attention provided at check in and out. November 19, 2014
Rated 4.0 out of 5.0 by clean and comfortable room Our room was very clean and comfortable. The curtains were dark enough to stop all light entering, thus ensuring a good nights sleep. The bed and sofa were comfortable and the bathroom was very bright and the towels were of a good quality. November 19, 2014
Rated 5.0 out of 5.0 by Good Value for money Never fails to dissapoint us as always available and good value for money. Never use any other than Holiday Inn Lancaster. Convenient on our route to visit family and friends and a good nights sleep to help us on our way. November 18, 2014
Rated 5.0 out of 5.0 by Excellent short stay for business. Short stay for business. The hotel is located near the M6 junction, hence easy to get to. The stay were friendly and the room was clean. Fee wifi for IHG members. My room had some serious double glazing to keep out noise and the curtains made it nice and dark to sleep. I had to turn down the heating as I found the room a little to hot for me. So it should be plenty warm enough through the winter. Car park was big enough to cope. I arrived later in the evening and still managed to park ok. restaurant staff were friendly and efficient. Nice to be greeted so warmly when arriving for breakfast. November 17, 2014
Rated 4.0 out of 5.0 by Upgrade the rooms This hotel is situated in the perfect area for my business and is good value. I do feel that the rooms are now ready for a facelift as they are a little out of date and the bedroom seats for example are badly stained. other than this the staff are great and the gym is also very good. November 13, 2014
Rated 4.0 out of 5.0 by Good room and facilities The hotel provided me with a disabled room for my wife. It was ideal for her needs and the best we have had for some considerable time.The room was clean tidy and comfortable and was well equipped for our needs. The Fitness Centre was an added bonus which I took advantage of and had a good swim it was clean and well equipped. A notice in the room telling you that you did not need to take a towel would have been useful. The only meal I had was breakfast (2 days) there was plenty of choice, however it was let down by under cooked bacon, was it microwaved? This was a pity because the rest was good. Disabled parking was limited and the rest of the parking an inconvenient distance to walk when carrying luggage for someone with disabilities. OVERALL I had a good weekend . I was comfortable and had everything I needed. I would stay again and would recommend it to others. November 12, 2014
Rated 5.0 out of 5.0 by very unintrusive experience I came for rest and relaxation and I got it. Staff friendly and attentive when needed but not intrusive. November 11, 2014
Rated 2.0 out of 5.0 by Hotel adequate but no more Stayed previous weekend in holiday inn maidenhead which we use as a base for Legoland and Chessington. Stayed half term weekend - Halloween nothing on for kids!! Rang before and no apology or thought given. Maidenhead is in a different league for both staff friendliness and food. We live in the North! Lancaster was adequate but nothing more. The best thing about it is its location and that is it. Staff not a patch on Maidenhead . We have stayed before at Lancaster and have had similar experiences. Probably try Haydock next time we are a thinking of a similar break. November 10, 2014
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