Rated 4.0 out of 5.0 by ChicoDusty35 Nice hotel
Hotel is very nice. Rooms are clean and well taken care of. (Except my room, 601 had a broken door handle)Breakfast in the morning is always tip top and the memory foam beds are the best I have slept on in a Holiday Inn. Hotel is connected to an Outback steakhouse which is nice because I didn't always need to drive to get dinner after a long work day. I always try to be nice to people, but their staff has a couple of rude desk clerks. The gentleman that checked me in was awesome. He was very funny and also dressed very nice. You could tell he enjoyed his job and was proud of it. A couple of the young ladies at the counter gave me a good amount of static over getting an extra room key, looking up a coworkers room number, and opening the "24 hour" fitness room for me at 11 am. Other than that I would recommend this hotel.
May 9, 2013
Rated 5.0 out of 5.0 by 11111111111111111111111 Guest Review
Front Desk was very Excellent next to outback restaurant.
May 7, 2013
Rated 4.0 out of 5.0 by Jr58 Good job as always
I currently live and work in the Middle East and have for 2 years. When I do return to the US on leave Laurel West HIE is my first stop. Quick, fast close to Dulles Airport its perfect. I have never been disappointed at this location and I hope that never changes.
May 5, 2013
Rated 4.0 out of 5.0 by alien78 Surprise
I thought that all Holiday Inns Express offered a free breakfast or at least a free continental breakfast. I even paid for a coffee. I was under the impression that this was a staple feature at all Holiday Inns Express. My main attraction to this hotel was the availability of a smoking room plus the Outback restaurant.
May 4, 2013
Rated 3.0 out of 5.0 by LN302 mixed feelings
no refrigerator in room
first day we were missing the tray to hold the coffee packet, when we went down to mention it at the desk, one lady kept saying the grounds are in a filter packet but the second one understood and the gentleman at the coffee counter gave us two coffees, the second morning we had no coffee cups
One lady at the front desk was very unfriendly and stand offish
One server in the cafe was extremely helpful and kind, we saw her both mornings and the afternoon of the cocktail hour for the CW wedding
we were disappointed that we couldn't swim in the morning or early afternoon
May 3, 2013
Rated 5.0 out of 5.0 by MarioLeoBilly Laurel West
Our stay was both comfortable and enjoyable. We also enjoyed the ability to be able to walk to Outback Restaurant.
May 1, 2013
Rated 5.0 out of 5.0 by Naceguy Good experience all around
I spent 4 nights at this location during my stay in Laurel. The staff was great from the fronk desk , house keeping, and dining. They were friendly, helpful and made me feel like a VIP.
The room was clean and the bed was very comfortable. I would highly recommend this hotel for anyone
April 28, 2013
Rated 5.0 out of 5.0 by AnnC Great value
Have stayed here several times and rate it excellent because of the value for what you get...comfortable and clean room with good amenities. Front desk service and dining staff are always pleasant and attentive.
April 21, 2013